Brighton/Pittsford Office
Rochester
NY 14618
United States

Client Testimonials

Report a concern   January 27, 2022 — Rated 10 out of 10 by Jesse Knapp Melissa Riesenberger
What did you like about your experience?

Was willing to run all over the greater Rochester area showing us houses

Report a concern   January 19, 2022 — Rated 10 out of 10 by Karen Lippens John Fernandez
What did you like about your experience?

John is the best realtor I’ve ever worked with! He listens to your needs, takes his job seriously and genuinely cares for his customers. He wants to put you in the position to get the home you want. He acts quickly and follows up immediately. The best thing though is that he isn’t just a realtor, he can help you with tasks after moving and more. John is the person you want to help you buy or sell your home. We will absolutely be recommending him to everyone and if we ever need to sell or buy he will be our first call. You can’t go wrong with John in your corner.

Report a concern   January 6, 2022 — Rated 10 out of 10 by Eileen M Grossman Kristin Morone
What did you like about your experience?

Proactive, thorough and great attention to details. Kristin helped us get maximum dollars for the sale of our townhouse in a very short period of time.

I highly recommend her to list a property or to help you find a property to purchase.

Report a concern   January 6, 2022 — Rated 10 out of 10 by Karen Okeen Michael McNamara
What did you like about your experience?

Mike always answered all my questions. He worked hard at the sale of the property, offered suggestions, complimented changes, and always a call away . I would highly recommend him, and i look forward to working with him on a future home sale . Karen

Report a concern   January 5, 2022 — Rated 10 out of 10 by Properties of Hope LLC Chassity Gibson
What did you like about your experience?

Everything

Report a concern   January 5, 2022 — Rated 10 out of 10 by B.K.H. Chassity Gibson
What did you like about your experience?

Chassity was totally professional and incredibly patient while walking me through the process, particularly when helping me with technology side of things.

My plan is to list a second property with Chassity next month.

First name removed Hill

Report a concern   December 27, 2021 — Rated 10 out of 10 by J.L. Susan Ververs
What did you like about your experience?

It was a pleasure working with Susan. Since my home was located 1000 miles away from where I live, selling it remotely was problematic, at best. Susan handled the whole process seamlessly. Her competence at staging the home for sale, professionalism during the sale process, and communication keeping me informed throughout were most appreciated. I highly recommend her to future sellers and buyers.

Report a concern   December 21, 2021 — Rated 10 out of 10 by R.R. Chris Roman
What did you like about your experience?

Chris was great; very friendly, calm, helpful, quick, always ready to help, and checking up through the home buying process to insure ever thing was on track. Highly recommended.

Report a concern   December 17, 2021 — Rated 10 out of 10 by James MacPherson Trust Debbie Warren
What did you like about your experience?

We met Debbie while negotiating the sale of a equestrian property. She represented the seller. Immediately we recognized Debbie’s strengths in communication and negotiation unlike our own agent.
She was the one We wanted to work with.
And so we did.

Next we were on the hunt for a lakefront property for the family. Again Debbie was flawless in navigating an emotional seller (representing himself) clouded title and out-of-state buyer!
Patiently she explain the procedure. Coordinated and introduced all vendors to make the sale happen. Both properties proved to be difficult!
Debbie went above and beyond to ensure both buyer and seller were happy.
She is now helping us with our third acquisition.
I cannot thank Debbie Enough for her hard work.
A true professional.

James MacPherson
Tustin Ca.

Report a concern   December 2, 2021 — Rated 10 out of 10 by Tracy Langley Melissa Riesenberger
What did you like about your experience?

Melissa was very professional and very patient with me throughout the whole process. Love her attitude and willingness to strive

Report a concern   November 30, 2021 — Rated 10 out of 10 by J.M.T. Debbie Warren
What did you like about your experience?

We were introduced to Debbie while she was representing the seller of A property we we’re purchasing, and wish she was representing us! Needless to say we were so impressed we asked her to help with a Second home purchase. This brought Debbie a unique challenge. An architectural unique property Builtand being sold from original owners. Debbie navigated all the detours presented. An out-of-state buyer with an emotional seller.

Report a concern   November 25, 2021 — Rated 10 out of 10 by Nina Raia Theresa Adams
What did you like about your experience?

She’s great! Got our dream investment property and first home

Report a concern   November 23, 2021 — Rated 10 out of 10 by Tammy Croll Tammy Bebernitz
What did you like about your experience?

Tammy is the only realtor that I will use for selling or buying in New York.
She has been my realtor for over ten years, I have purchased several properties with her as my realtor and am now selling with her.
She is the best

Report a concern   November 23, 2021 — Rated 10 out of 10 by David Elliott Maria Lasutaz
What did you like about your experience?

She is Very professional and closed on 3 properties for me in a short amount of time. I'm very very happy with the results

Report a concern   November 16, 2021 — Rated 10 out of 10 by Thomas F Tapke Maria Lasutaz
What did you like about your experience?

Very responsive. Very caring, went way out of her way to make sure my home was cleaned before I moved in.

Report a concern   November 14, 2021 — Rated 10 out of 10 by Lisa Mays Mike Herrman
What did you like about your experience?

Mike was a pleasure to deal with. He answered all of my questions in a timely manner, and kept me up to date on the status of whatever stage we were currently in. Mike also assisted me with my responsibilities, such as contacting a lawyer. His help throughout the prosses kept things moving foreword, and the fact that he kept me informed made it less stressful. Sometimes he even contacted the other realtor so we would know what to expect. I am very pleased with how things went overall, and will be recommending him.

Report a concern   November 11, 2021 — Rated 10 out of 10 by Gary Babcock Tammy Bebernitz
What did you like about your experience?

Very professional and personable. Prompt and efficient with information. Very knowledgeable. Overall wonderful experience working with Tammy, during what sometimes can be a very stressful situation.

Thank you, Tammy!

Report a concern   November 7, 2021 — Rated 10 out of 10 by William Sherwood Joshua Wolpe
What did you like about your experience?

Josh was attentive, informative and supportive throughout the process. We couldn’t have been happier.

Report a concern   October 29, 2021 — Rated 10 out of 10 by Barb King Mike Herrman
What did you like about your experience?

Mike was great at communicating with our family throughout the process of selling my parents’ home. He kept us informed about the listing, paperwork, showings, feedback, and offers. Mike was always ready to answer our questions. He did everything to ensure my Mom was comfortable with selling the home she lived in for 60 plus years. Mike’s professionalism and genuine care for his clients is outstanding.

Report a concern   October 26, 2021 — Rated 10 out of 10 by Kharka Rai Maria Lasutaz
What did you like about your experience?

Helpful,humble and kindness

Report a concern   October 19, 2021 — Rated 10 out of 10 by L.N.L. Chassity Gibson
What did you like about your experience?

Chasity has provided the requested information on time prior to the closing. She was responsive and helpful in handling the closing, while we were far away.
Bottom line, Chasity gave us the feeling that we can rely on her despite the fact that it was done remotely..

Report a concern   October 14, 2021 — Rated 10 out of 10 by Steven Forrest Nichole Dunst
What did you like about your experience?

She was professional, honest, sincere, and knowledgeable. If she didn’t know an answer she looked it up and got right back to us immediately.

Report a concern   October 11, 2021 — Rated 10 out of 10 by Lisa Cerone Susan Ververs
What did you like about your experience?

Sue was extremely helpful- every step of the way & was always accessible.

Her experience- as well as friendliness- made her a joy to work with.

Selling/ Buying a home can be quite a challenge; however Sue really helped take away so much of the burden

Report a concern   October 5, 2021 — Rated 10 out of 10 by Jeanelle Mak Petrillo Christopher Carretta
What did you like about your experience?

Chris helped us navigate the historically challenging real estate market as first-time homebuyers moving from across the country.

We connected with Chris through family recommendations and, as promised, he went above and beyond. Chris is a great communicator, honest, understanding, and patient. He provided guidance during a half-year search and kept our needs and best interest at the forefront.

Chris is a joy to work with and we recommend him to anybody in search of overflowing experience and information, good energy, and a good kind human to hold your hand through a big life decision.

Report a concern   October 3, 2021 — Rated 10 out of 10 by E.D. Michele Rizzo
What did you like about your experience?

I would have Michele as my realtor any day and would recommend her to anyone.

Report a concern   September 14, 2021 — Rated 10 out of 10 by Carl Lutz Susan Ververs
What did you like about your experience?

Clear communication, very responsive, professional and knowledgeable.

Report a concern   September 13, 2021 — Rated 10 out of 10 by Linda Thoms Sandra Kyle-Orlando
What did you like about your experience?

Sandy was always so pleasant! And she never gave up on me. I had her with me to look at several homes before I found the right one. Although I hope I never have to move again, I would not hesitate to call her.

Report a concern   September 6, 2021 — Rated 10 out of 10 by Margaret Kitz Mike Herrman
What did you like about your experience?

Because of Mike Herrman's knowledge of the real estate market, he sold my home quickly and with a smooth transaction. By researching neighborhood trends, he was able to price my home correctly attracting qualified buyers to the negotiation process. He used prime resources, such as an excellent photographer to highlight my home's features on real estate Websites and he used high quality brochures to appeal to buyers. His good communication skills ensured a good rapport with buyers' agents.

My home sold well! Mike Herrman did an excellent job in marketing my property. Throughout the selling process, I was confident that Mike had my best interest in the forefront. I would recommend him strongly to family and friends.

Report a concern   September 1, 2021 — Rated 10 out of 10 by M.H.R. Susan Ververs
What did you like about your experience?

Sue is extremely knowledgeable and we followed her advice and got our house in this crazy market!

Report a concern   August 27, 2021 — Rated 10 out of 10 by G.R. Christopher Carretta
What did you like about your experience?

Chris is very knowledgeable, approachable, professional, easy to work with and punctual.


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