Brighton/Pittsford Office
Rochester
NY 14618
United States

Client Testimonials

Report a concern   December 4, 2025 — Rated 9 out of 10 by Fred Rockwood Christopher Carretta
What did you like about your experience?

Corey Madina was an excellent representative for your agency. He paid attention to our needs and put in extra effort to get us the house we wanted. Always was easy to reach out to and quick to respond when we had and questions.

Report a concern   November 30, 2025 — Rated 10 out of 10 by P.L. Mike Herrman
What did you like about your experience?

Mike is very friendly, and diligent in helping with both the search and purchase process!

Report a concern   November 27, 2025 — Rated 10 out of 10 by Casey MaClaren Peter Palermo
What did you like about your experience?

Pete was extremely helpful from start to end. He helped us purchase our home 6 years ago and helped us sell it recently. Both times his expertise, experience, and professionalism set us apart as buyers and sellers. He communicated every step along the way and we always felt comfortable, knowing we were in great hands.

We would recommend Pete to anyone who is looking to buy or sell a home.

Report a concern   November 15, 2025 — Rated 10 out of 10 by J.A. Christopher Carretta
What did you like about your experience?

He listens responds quickly and is incredibly supportive and understanding.

Report a concern   November 13, 2025 — Rated 10 out of 10 by O.H. Christopher Carretta
What did you like about your experience?

Chris is the ultimate professional yet thoughtful, kind and patient. The BEST realtor in Rochester... Second time using him and hoping he hasn't retired before the third opportunity arises!

Report a concern   November 3, 2025 — Rated 10 out of 10 by Tammi Thrasher Laurie Dietrich
What did you like about your experience?

In this challenging market, you want Laurie as your realtor! She has always gone above and beyond and was so patient and knowledgeable with all of our questions. We absolutely loved working with her. Her knowledge of the market and of each home we toured was incredibly helpful. She always had helpful insights and guided us with honesty and care. Laurie’s warm personality made us feel comfortable and confident every step of the way. We’re so thankful for her support! Highly recommend Laurie to anyone looking for a realtor who truly cares about her clients!

Report a concern   November 1, 2025 — Rated 10 out of 10 by Richard Fallon John Fernandez
What did you like about your experience?

John was quick to present a plan of action including excellent photos to display my property. Fairly soon we had an offer and at that point I was totally dependent on John’s long experience and expertise. He negotiated a deal that was perfect for my station in life and my financial status. At one point the buyer became nervous about a balloon payment involved in the financing. The buyer seemed poorly represented by his realtor so John called a meeting with John, me and the buyer. John’s calm and honest demeanor put the buyer at ease and sealed the deal.
John Fernandez is a credit to his profession. Richard Fallon

Report a concern   October 31, 2025 — Rated 10 out of 10 by L.M. Debbie Warren
What did you like about your experience?

Our experience with Debbie Warren was very good. She is very well versed in the housing market in the area we were interested in. She always kept a very positive feeling in our discussions and was respectful of our wishes in what we were looking for in a new property. Debbie also shared her insight into properties we asked about what issues were satisfied with this property and what issues were not. Overall, we found Debbie a very easy and comfortable person to work with.

Report a concern   October 30, 2025 — Rated 10 out of 10 by L.F. Christopher Carretta
What did you like about your experience?

Chris is very responsive, communicates effectively and thoroughly and is an expert in the business of buying and selling a home. His customer service is excellent. Chris is kind and personable and has a lot of resources to offer to his clients. He was referred to us by a good friend and we would not hesitate to recommend him to anyone we know who is in need of a real estate agent.

Report a concern   October 26, 2025 — Rated 10 out of 10 by G.K. Laurie Dietrich
What did you like about your experience?

Laurie was extremely patient with us, never pushing for a listing in spite of approximately 3 years of answering questions and meeting with us as appropriate. She was well prepared when we finally listed and had a marketing strategy that ultimately resulted in 10 offers. Our entire process of listing, showing and closing was uneventful and a direct result of Laurie's efforts and experience. I would highly recommend Laurie to anyone wanting to sell their home.

Report a concern   October 1, 2025 — Rated 10 out of 10 by John Gilmore John Fernandez
What did you like about your experience?

Extremely helpful throughout the process - very honest and candid approach.

Report a concern   August 19, 2025 — Rated 10 out of 10 by T.P.S. Dennis Price
What did you like about your experience?

Dennis cared about what was right for us and our family.

Report a concern   August 14, 2025 — Rated 10 out of 10 by S.K.W. John Fernandez
What did you like about your experience?

John took my urgency into consideration and handled everything perfectly. He is always a pleasure to work with. Very considerate, kind, and so helpful. And always with a smile!!! A good friend!

Report a concern   August 10, 2025 — Rated 10 out of 10 by Tom Sexton Dennis Price
What did you like about your experience?

Dennis gave us great advice and guidance throughout the process. He truly made it an enjoyable experience.
Dennis and his team were always available to answer any questions or concerns we had as we considered various properties.

Report a concern   July 31, 2025 — Rated 10 out of 10 by Marylou Smith Tammy Bebernitz
What did you like about your experience?

This is the second time Tammy has helped me buy or sell a property. She is amazing. Kept me calm and fought for every penny she could for me. Very professional and available at any time of the day .

Report a concern   July 16, 2025 — Rated 10 out of 10 by Denam Naeem Laurie Dietrich
What did you like about your experience?

Laurie was amazing and very professional. She made the entire process easy and fun. Her knowledge was excellent. We highly recommend!

Report a concern   July 16, 2025 — Rated 10 out of 10 by Richard Joseph Gensheimer Laurie Dietrich
What did you like about your experience?

Laurie is very knowledgeable, responsive and thorough. She handled are sale and purchase very efficiently and with great results

Report a concern   July 16, 2025 — Rated 10 out of 10 by N.C. Mike Herrman
What did you like about your experience?

Mike was very nice and responsive.

Report a concern   July 6, 2025 — Rated 10 out of 10 by Aaron Huber Christopher Carretta
What did you like about your experience?

Chris was always available, very experienced, and most of all, he’s a great person. Would highly recommend!

Report a concern   July 3, 2025 — Rated 10 out of 10 by C.S.M. Christopher Carretta
What did you like about your experience?

Chris is incredibly patient and attentive to his clients’ needs.
He stuck with us through a brutal and sluggish market, ultimately helping us land a home beyond what we had even imagined.
We are so happy to have been able to work with him!!

Report a concern   June 26, 2025 — Rated 10 out of 10 by Marjorie Jefferds Rochester One Real Estate Team
What did you like about your experience?

From the beginning, Dee and John made sure we knew every step of the process. John called us often to keep us up to date on the timeline. They made the process easy. We will definitely recommend them to friends. Thank you to you both!

Report a concern   June 25, 2025 — Rated 10 out of 10 by Ellen Leopold Christopher Carretta
What did you like about your experience?

Chris is the best… informative, low pressure always, highly responsive, honest… a team player and a team leader… And we bought and sold through him and were pleased with both! I am recommending him to everyone!

Report a concern   June 21, 2025 — Rated 10 out of 10 by Grace Browning Christopher Carretta
What did you like about your experience?

Chris Carretta is an absolute gem of a person, realtor and friend. He works absolute integrity, professionalism, and kindness towards all parties involved. I am grateful for his incredible work helping us buy a gorgeous property with 20 other offers on the table. BRAVO and thank you, Chris!

Report a concern   June 19, 2025 — Rated 10 out of 10 by Eric Kase Christopher Carretta
What did you like about your experience?

Chris was great!! He was so professional and well presented our house and all of its features.Wonderful communication throughout the whole process. Chris helped so much reassuring us knowing it’s a very emotional time we have lived here for 46 years. I would highly recommend Chris to represent you with your house sale. Thanks so much for everything!

Report a concern   May 18, 2025 — Rated 10 out of 10 by Patricia Gray Christopher Carretta
What did you like about your experience?

Chris is professional. He is very knowledgeable about the Rochester housing market and puts that knowledge to resulting in favorable offers.
I appreciated all the advice that he gave about the housing market, how to stage the house in the best possible way without having to spend a lot of money.

I highly recommend Chris.

Report a concern   May 7, 2025 — Rated 10 out of 10 by Steven Lane John Fernandez
What did you like about your experience?

John is so pleasant to work with. He is knowledgeable and was so helpful thorough the whole process.

Report a concern   April 30, 2025 — Rated 10 out of 10 by T.G. Debbie Warren
What did you like about your experience?

She’s smart - personable and very knowledgeable

Report a concern   April 1, 2025 — Rated 10 out of 10 by James Widmaier Christopher Carretta
What did you like about your experience?

Organized, focussed on our requirements, and reassuring in a tight buyers market that a home that matches our requirements would surface: and it did.

Sincere, honest and incredibly knowledgeable.

Report a concern   January 21, 2025 — Rated 10 out of 10 by Numberey Numbere Christopher Carretta
What did you like about your experience?

This is the second time within less than two years we have done business with Chris. The first time he was our buyer's agent and the second time he took care of the listing and selling of the house (seller's agent).

I got referred to Chris Chris by a colleague. I later found out that he had helped many of my colleagues and coworkers buy and sell their houses. This alone pretty much tells the story. Chris is the type of person that you will certainly recommend to others. His experience in the business shines through in everything he does. His self-assuredness means that he focuses on getting you the home that you want and not just making a fast buck. As first-time home buyers/sellers, he took the time to explain the entire process to us and gave us numerous tips on what to look for when buying/selling a house. He was always available to answer our many questions. Chris puts a lot of thought and creativity into the listing process - much more than what I have come to see with other realtors. All his efforts are geared toward ensuring that the home is bought/sold for the best possible price. Chris is also a great listener and despite his vast and greater experience in the business than us, he took all our suggestions very seriously and incorporated them when he saw they would be beneficial.

I could go on and on about how positive our dealings with Chris were, but I will stop here so as not to make this write-up too long. In summary, Chris is a great person to do business with, and we give him my highest recommendation.

Report a concern   January 8, 2025 — Rated 10 out of 10 by A.M. John Fernandez
What did you like about your experience?

Excellent person to work with and would recommend him for a real estate agent to anyone.


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