Jan-Pro Northwest
104 South Freya, Suite 227A, Turquoise Flag Building
Spokane
WA 99202
United States
  • Phone: 509-534-9080

Customer Testimonials

Report a concern   July 16, 2019 — Rated 10 out of 10 by Mark Carpenter Jan-Pro Northwest
What do you like about our products and services?

I like the total professionalism that everyone in your company displays each time I interact with them. From our first visit with the Director of Business Development, Andrea Bates, to our initial meeting with Ilya and your team, we have been impressed.

The cleaning job that was done on the first visit was hands down the best we've had in many years. I have no doubt that we made a good decision to go with JanPro over the other cleaning firms we interviewed.

Thank you!

Mark Carpenter
Operations Manager
Serenity Insurance

Report a concern   July 11, 2019 — Rated 10 out of 10 by S.M. Jan-Pro Northwest
What do you like about our products and services?

My cleaning person goes above and beyond to provide top notch cleaning services. There is constant communication regarding needs and wants.

Report a concern   July 11, 2019 — Rated 9 out of 10 by G.K.O.M. Jan-Pro Northwest
What do you like about our products and services?

Dependable
Report a concern   July 10, 2019 — Rated 10 out of 10 by S.B. Jan-Pro Northwest
What do you like about our products and services?

Clinic is clean and when we did our client survey the cleanliness of our clinic got high marks.

Response from Jan-Pro Northwest:

Thank you so much for your nice review! We will pass this on to the Franchisee, Nenad
Report a concern   July 2, 2019 — Rated 10 out of 10 by T.K. Jan-Pro Northwest
What do you like about our products and services?

I love your consistent service. Trustworthy, friendly, reliable. However, I hate filling out these surveys. Seems like you can't buy anything anymore without someone wanting you to complete a survey.

Report a concern   July 2, 2019 — Rated 10 out of 10 by J.K. Jan-Pro Northwest
What do you like about our products and services?

all good
Report a concern   June 11, 2019 — Rated 10 out of 10 by Steve Terhaar Jan-Pro Northwest
What do you like about our products and services?

Very Good
Response from Jan-Pro Northwest:

Thanks for the nice comment!
Report a concern   May 29, 2019 — Rated 10 out of 10 by S.N. Jan-Pro Northwest
What do you like about our products and services?

Very professional, and the cleaners do an excellent job!
Response from Jan-Pro Northwest:

Thanks so much for the great review Sherise! We passed your kind words to your cleaning team
Report a concern   May 8, 2019 — Rated 10 out of 10 by Brenda Rinaldi Jan-Pro Northwest
What do you like about our products and services?

Eric is awesome. He really cares about our business and the employees. Jan Pro is very appreciative for our business. They check in with us to make sure everything is going well with the people that are cleaning and we are happy with the service.

Thank you!
Response from Jan-Pro Northwest:

Dear Brenda,
Thank you so much for this wonderful review! We will make sure it is passed on to Erick, he will appreciate it!
Jan-Pro Team
Report a concern   April 30, 2019 — Rated 10 out of 10 by Sam Higgins Jan-Pro Northwest
What do you like about our products and services?

Don’t know yet
Report a concern   April 9, 2019 — Rated 10 out of 10 by D.K. Jan-Pro Northwest
What do you like about our products and services?

Our team is fantastic and our sales rep is too!!
Response from Jan-Pro Northwest:

Thank you for the great review David! We are very proud of our team!
Report a concern   April 9, 2019 — Rated 9 out of 10 by E.E. Jan-Pro Northwest
What do you like about our products and services?

Consistent, reliable service with good feedback. Thanks much!
Response from Jan-Pro Northwest:

Thanks Eric for the wonderful review!
Report a concern   January 25, 2019 — Rated 9 out of 10 by Fred Peck Jan-Pro Northwest
What do you like about our products and services?

Good service and friendly personnel
Report a concern   October 18, 2018 — Rated 10 out of 10 by R.S.S.E.S.I.C.B.M. Jan-Pro Northwest
What do you like about our products and services?

I had a question and Ginny answered it I a timely manner

Report a concern   October 11, 2018 — Rated 10 out of 10 by T.H. Jan-Pro Northwest
What do you like about our products and services?

We have been using Jan-Pro for our highly regulated healthcare business for over 10 years. The service level has been excellent and reliable. Staff is always friendly and responsive. If we ever need some type of special service, the request is swiftly met. On the rare occasion that something has been overlooked, situation is quickly resolved. Great company!
Report a concern   October 3, 2018 — Rated 9 out of 10 by B.D. Jan-Pro Northwest
What do you like about our products and services?

I like our current cleaning crew. They do a great job!
Report a concern   June 13, 2018 — Rated 10 out of 10 by S.L.E. Jan-Pro Northwest
What do you like about our products and services?

Natural and not harmful. Service people, Maria and her team, are very knowledgeable, dependable and kind! They are a great team!
Keep up the great work!
Report a concern   June 13, 2018 — Rated 9 out of 10 by J.R. Jan-Pro Northwest
What do you like about our products and services?

Communication is top notch.
Report a concern   June 13, 2018 — Rated 9 out of 10 by D.R. Jan-Pro Northwest
What do you like about our products and services?

The new crew is great. The old one was a big problem
Report a concern   March 7, 2018 — Rated 10 out of 10 by M.N. Jan-Pro Northwest
What do you like about our products and services?

Great communication, and always dependable.

Report a concern   January 17, 2018 — Rated 10 out of 10 by M.B. Jan-Pro Northwest
What do you like about our products and services?

Value
Report a concern   November 29, 2017 — Rated 10 out of 10 by N.S.N.K. Jan-Pro Northwest
What do you like about our products and services?

Excellent service! Our cleaning team is fantastic and receptive (Vera & Alex). And Ilya maintains excellent communication.
Report a concern   November 29, 2017 — Rated 10 out of 10 by M.S.M.K.D.R.M. Jan-Pro Northwest
What do you like about our products and services?

you guys of great!
Report a concern   November 29, 2017 — Rated 10 out of 10 by A.C. Jan-Pro Northwest
What do you like about our products and services?

Thank you for your service
Report a concern   November 29, 2017 — Rated 10 out of 10 by M.F. Jan-Pro Northwest
What do you like about our products and services?

Very professional and they do a great job!!
Report a concern   November 29, 2017 — Rated 10 out of 10 by S.V.D. Jan-Pro Northwest
What do you like about our products and services?

Great customer service and response time.

Report a concern   November 29, 2017 — Rated 10 out of 10 by L.T. Jan-Pro Northwest
What do you like about our products and services?

JanPro are truly Janitorial Professionals. They take great care of the buildings and the occupants. No big deal if you have many different surfaces JanPro can handle it.
Report a concern   October 18, 2017 — Rated 10 out of 10 by A.R. Jan-Pro Northwest
What do you like about our products and services?

Our Cleaning crew has been with use for quite a few months, and they do such a great job.

Report a concern   September 20, 2017 — Rated 9 out of 10 by P.H. Jan-Pro Northwest
What do you like about our products and services?

Dependable and Clean.
Great Staff
Report a concern   August 30, 2017 — Rated 9 out of 10 by D.L.C.V. Jan-Pro Northwest
What do you like about our products and services?

We have used Jan-Pro at our Spokane, Post Falls and CDA facilities for several years now.
We are very please with the service. If there is an issue it usually gets resolved right away.

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