Very professional and the franchisees are great to work with. I do wish there was better communication between salesperson and franchisees regarding the need for the crew to provide us with supplies, day one. That message had to be repeated a week later to the walkthrough team and they were unable to order supplies in time for the first night, resulting in my company having to buy last minute supplies for the first day.
Aside from that hiccup, it has all been going great for us!
I have been using Jan-Pro for many years. Their prices are competitive, the cleaners are very good and most importantly, they are extremely responsive to questions or concerns.
I appreciate that Jan-Pro uses different colored tags to clean different things in order to prevent any cross-contamination. I also appreciate that they solicit and welcome feedback to correct any issues.