Lady Hawkins' Community Leisure Centre
Park View
Kington
Herefordshire HR5 3AR
United Kingdom
  • Phone: http://www.haloleisure.org.uk/en/centres/herefords
  • Visit Website

Average rating: 7.9 out of 10 based on 63 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 4, 2018 — Rated 5 out of 10 by L.M.G. Lady Hawkins' Community Leisure Centre

Gym is not open enough hours. Equipment is cramped together. Music needed. TV needed

Report a concern   December 30, 2017 — Rated 10 out of 10 by S.H. Lady Hawkins' Community Leisure Centre

The staff are so pleasant, the place is spotless, the classes are inspirational, and the new barbells are just what the place needed

Report a concern   December 19, 2017 — Rated 10 out of 10 by W.H. Lady Hawkins' Community Leisure Centre

Staff are friendly and helpful.

Report a concern   December 6, 2017 — Rated 9 out of 10 by M.L. Lady Hawkins' Community Leisure Centre

Good value for money

Report a concern   December 1, 2017 — Rated 10 out of 10 by J.C. Lady Hawkins' Community Leisure Centre

Great value for money

Report a concern   November 11, 2017 — Rated 7 out of 10 by M.G. Lady Hawkins' Community Leisure Centre

Some of the heavily used equipment is showing wear.

Report a concern   October 25, 2017 — Rated 10 out of 10 by J.M. Lady Hawkins' Community Leisure Centre

Very friendly bunch of guys.

Report a concern   October 21, 2017 — Rated 10 out of 10 by T.B. Lady Hawkins' Community Leisure Centre

great and very helpful staff

Report a concern   September 24, 2017 — Rated 7 out of 10 by J.E. Lady Hawkins' Community Leisure Centre

We were disappointed to find out that my son age 14 could not visit the gym without an adult accompanying him, despite having to do an induction and sign a parental consent form.
I gather from the receptionist that it is a policy for under 16s. However this is not obvious on thewebsite or on the advert for the 11-17 gym offer, including the picture which seems to show a young person exercising without an obvious parent in the background.
People can behave irresponsibly at any age and I realise you may have some safeguarding/duty of care in the case of under 16s but I wanted to comment that the conditions behind this advert should be made more obvious to avoid disappointing young people who are keen to start gaining some independence

Report a concern   September 20, 2017 — Rated 10 out of 10 by K.A. Lady Hawkins' Community Leisure Centre

Friendliness and enthusiasm of staff they are always helpful and classes are made fun. It is a nice friendly community.

Report a concern   September 8, 2017 — Rated 10 out of 10 by J.D. Lady Hawkins' Community Leisure Centre

Friendly

Report a concern   August 30, 2017 — Rated 10 out of 10 by S.M. Lady Hawkins' Community Leisure Centre

It's very easy to get to, accessible, all the equipment you need for a good work out. The staff there are very helpful and friendly.

Report a concern   August 26, 2017 — Rated 10 out of 10 by S.L. Lady Hawkins' Community Leisure Centre

F

Report a concern   August 23, 2017 — Rated 2 out of 10 by K.D. Lady Hawkins' Community Leisure Centre

Staff seem uninterested in customers and for there not to be an area (other than the toilet) to fill your drinks bottle is strange!

Report a concern   August 14, 2017 — Rated 10 out of 10 by V.P. Lady Hawkins' Community Leisure Centre

friending staff, clean building, could do with air conditioning in the spin room!
more opening hours.

Report a concern   August 11, 2017 — Rated 10 out of 10 by P.C. Lady Hawkins' Community Leisure Centre

It's local and open when I like to use the Kington facilities.
This encourages me to use regularly.

Report a concern   August 4, 2017 — Rated 10 out of 10 by M.D. Lady Hawkins' Community Leisure Centre

Friendly staff and great services! I love having my membership

Report a concern   July 28, 2017 — Rated 10 out of 10 by N.S. Lady Hawkins' Community Leisure Centre

Fantastic staff, great atmosphere

Report a concern   June 27, 2017 — Rated 10 out of 10 by B.S. Lady Hawkins' Community Leisure Centre

I really like the instructor! Steve who continues to motivate and challenge in spinning and circuits. The staff are always very helpful on the front desk. I also think the price has kept me coming to classes more than I would have done before.

The only aspect that could be improved would be ventilation in the spinning room which really is an issue at times as it is so hot.

Report a concern   June 20, 2017 — Rated 7 out of 10 by T.B. Lady Hawkins' Community Leisure Centre
What could we do to improve?

The room is very hot and need more cooling ventilation or fans. You need somewhere to be able to plug a hair dryer in with a mirror.

Report a concern   June 14, 2017 — Rated 8 out of 10 by P.E. Lady Hawkins' Community Leisure Centre
What could we do to improve?

more equipment at circuits like punch bags more weights on bars, free cold water drinks machine

Report a concern   June 13, 2017 — Rated 6 out of 10 by J.B. Lady Hawkins' Community Leisure Centre
How did we disappoint you and what can we do to make things right?

No hairdryer!!

Report a concern   June 3, 2017 — Rated 6 out of 10 by S.P. Lady Hawkins' Community Leisure Centre
How did we disappoint you and what can we do to make things right?

The gym on the ground floor needs painting desperately, it's not had a revamp like the upstairs gym.
Also there is no music upstairs, which is very poor, and the music downstairs is coming from a very very old plug in CD player which has really had. It's day!

Report a concern   May 23, 2017 — Rated 7 out of 10 by C.O. Lady Hawkins' Community Leisure Centre
What could we do to improve?

More aerobic/h.I
I.t classes, eg on a Friday night. After Tuesday there is only spinning until Saturday morning, and it is difficult to book spinning as it's often full.

Report a concern   April 14, 2017 — Rated 7 out of 10 by P.J.H. Lady Hawkins' Community Leisure Centre
What could we do to improve?

Some music or something upstairs

Report a concern   April 9, 2017 — Rated 10 out of 10 by C.S. Lady Hawkins' Community Leisure Centre
What do you like about our services?

I really enjoy the spin classes which I attend regularly. Steve is a great motivator and makes the class fun as well as getting a really good workout. The staff are always so welcoming, friendly and helpful. In particular Bev, Josh and Sonia have always gone the extra mile, going out of their way to help. They really make a great difference. Having the extra gym equipment upstairs is a really good idea especially in busy times. I hope the following comment will be viewed as a helpful suggestion as it's not a major problem but in busy times perhaps for the future an extra bench upstairs could be useful as there is only one bench in the gym downstairs. I know there is the step upstairs but I use the downstairs bench with the backrest up which you can't do with a step. You provide a great variety of classes and if I had the time I would attend more classes. You provide great value for money.

Response from Lady Hawkins' Community Leisure Centre:

Thank-you for your Kind response.
Altough we are a small site, we take pride in all services that we deliver to our customers ....

Report a concern   April 5, 2017 — Rated 7 out of 10 by J.H. Lady Hawkins' Community Leisure Centre
What could we do to improve?

More classes (only one Zumba Class), classes only available on a Monday and Tuesday, unless you want to spin .....but then you can't get booked in for that either.. Better sound system for instructor.

Report a concern   March 29, 2017 — Rated 9 out of 10 by L.C. Lady Hawkins' Community Leisure Centre
What do you like about our services?

More classes would be good eg combat or grit

Report a concern   March 17, 2017 — Rated 7 out of 10 by T.B. Lady Hawkins' Community Leisure Centre
What could we do to improve?

Have disposable wet wipes preferably anti bacterial.

Report a concern   March 14, 2017 — Rated 10 out of 10 by S.W. Lady Hawkins' Community Leisure Centre
What do you like about our services?

Friendly staff

Response from Lady Hawkins' Community Leisure Centre:

Thank-you for your response and hope that we continue to provide you with a good customer service


Privacy Policy