Ynysawdre Swimming Pool
Heol-yr-Ysgol
Tondu
WALES CF32 9ET
United Kingdom

Average rating: 8.5 out of 10 based on 489 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 21, 2018 — Rated 10 out of 10 by J.R. Ynysawdre Swimming Pool

Friendly helpful staff nice gym

Report a concern   February 21, 2018 — Rated 9 out of 10 by N.H. Ynysawdre Swimming Pool

Local, friendly atmosphere, plenty to choice from

Report a concern   February 21, 2018 — Rated 10 out of 10 by M.S. Ynysawdre Swimming Pool

The changing area and showers are clean and warm .The pool is great . Staff are friendly and helpful.

Report a concern   February 20, 2018 — Rated 0 out of 10 by S.M. Ynysawdre Swimming Pool

The static bikes require screens placed on them in order to provide a full a comprehensive service and meet the national recommendations that interval training plays an important part in improving peoples fitness levels all other equipment provide the ability for interval training by screen monitors.

Report a concern   February 20, 2018 — Rated 10 out of 10 by D.S. Ynysawdre Swimming Pool

Staff very friendly.
Changing rooms clean.

Report a concern   February 19, 2018 — Rated 5 out of 10 by N.B. Ynysawdre Swimming Pool

The pool is to cold

Report a concern   February 14, 2018 — Rated 9 out of 10 by S.P. Ynysawdre Swimming Pool

Locality

Response from Ynysawdre Swimming Pool:

Hi Sharon,
Thanks for taking time to rate us, next time could you please leave us feedback on what you like about us most.
Thanks,
Meg.

Report a concern   February 13, 2018 — Rated 10 out of 10 by L.N. Ynysawdre Swimming Pool

Nice environment, friendly staff, reasonable price, ability to use other locations

Response from Ynysawdre Swimming Pool:

Hi Liam,
Thanks for taking the time to rate us and leave feedback. i will pass the comments on to the staff.
Thanks,
Meg.

Report a concern   February 13, 2018 — Rated 9 out of 10 by S.V. Ynysawdre Swimming Pool

Really enjoy going to Ynysawdre - great instructors, equipment and atmosphere. Everybody is friendly!

Only feedback is that a fan needs to be added to the front of the dance room - aircon at the back is great but it gets hot when doing classes as the front.

Screens for the spin bike to be able to see your progress e.t.c

Response from Ynysawdre Swimming Pool:

Hi Sam,
Thanks for taking the time to rate us. Next time could you please leave us some feedback telling us what you like or if there is anything we could improve on.
Thanks,
Meg.

Report a concern   February 11, 2018 — Rated 10 out of 10 by B.M. Ynysawdre Swimming Pool

FAO:- Sally
Just to let you know him much I am enjoying the spin classes with Mel on a Sat and Sun morning and the new bikes are great. It was an excellent idea to have spin on a Sat morning as well as Sunday's. Please pass on my compliment'to all the team involved.
First name removed

Response from Ynysawdre Swimming Pool:

Hi Bob,
Thank you for your comments. The credit is to Mel who had customers ask her about doing spinning on both days and so Mel used her initiative and set these up. She is a credit to our team and I am glad you enjoy the classes. The new spinning bikes are great and our customer feedback shows us this. Thank you for your kind comments. I will ensure that these are passed onto the team and Mel.

Report a concern   February 9, 2018 — Rated 5 out of 10 by T.W. Ynysawdre Swimming Pool

Really disappointed with the Men's changing and shower room, they were woefully small with only two changing cubicles and two showers, such a shame as the fitness suite was really good with lots of new machines. Its a shame as the gym is much closer to us than the gym in Bridgend. Please update asap.
Felt the same with Pencoed, changing rooms and showering need updating.

Report a concern   February 8, 2018 — Rated 10 out of 10 by M.N. Ynysawdre Swimming Pool

Monitors on the new spin bikes please :)

Response from Ynysawdre Swimming Pool:

Hello Mellissa,
Thanks for taking the time to rate us. Next time could you please leave us some feedback telling us what you like about us.
Thanks,
Meg.

Report a concern   February 8, 2018 — Rated 10 out of 10 by M.S. Ynysawdre Swimming Pool

Please can we have monitors on the new spins bikes.

Response from Ynysawdre Swimming Pool:

Hello Marilyn,
Thanks for taking the time to rate us. Next time could you please leave us some feedback telling us what you like about us.
Thanks,
Meg.

Report a concern   February 8, 2018 — Rated 5 out of 10 by J.G. Ynysawdre Swimming Pool

Thursday spin class had nice new bikes but need screens to see speed and gears.

Report a concern   February 6, 2018 — Rated 9 out of 10 by S.M.G. Ynysawdre Swimming Pool

Good facilities at a reasonable price.

Response from Ynysawdre Swimming Pool:

Thank you for taking your time to score us and leave a comment.

Report a concern   February 6, 2018 — Rated 10 out of 10 by B.C.J. Ynysawdre Swimming Pool

The facilities are great and the staff are very friendly and helpful.

Response from Ynysawdre Swimming Pool:

Thank you for taking your time to score us and leave us a comment. I will pass this message onto our staff.

Report a concern   February 5, 2018 — Rated 0 out of 10 by K.D. Ynysawdre Swimming Pool

I received another member's details via email including their bank details! I can only assume there is a mix up and someone else has my details. This is not acceptable! This membership isn't cheap and you have failed to protect my data.

Report a concern   February 2, 2018 — Rated 10 out of 10 by B.T. Ynysawdre Swimming Pool

Friendly staff good equipment but the blinds in the gym could renewed to allow the staff to open and close both from the middle

Report a concern   February 1, 2018 — Rated 9 out of 10 by K.C. Ynysawdre Swimming Pool

Very efficient, up to date equipment, just a nice atmosphere

Report a concern   January 31, 2018 — Rated 8 out of 10 by L.J. Ynysawdre Swimming Pool

Having more practical hours for swimming in the pool for the public. And I’m the gym the changing rooms need to improve MASSIVEY

Report a concern   January 31, 2018 — Rated 8 out of 10 by M.C. Ynysawdre Swimming Pool

Warmer water

Report a concern   January 31, 2018 — Rated 10 out of 10 by M.L.H. Ynysawdre Swimming Pool

Friendly reasonable prices goid value

Report a concern   January 30, 2018 — Rated 10 out of 10 by C.P. Ynysawdre Swimming Pool

Easy to book class
Enjoyed class
Legs tums and bums

Response from Ynysawdre Swimming Pool:

Thanks for the great feedback!
Gabby

Report a concern   January 30, 2018 — Rated 10 out of 10 by N.B. Ynysawdre Swimming Pool

Clean and good variety of equipment

Response from Ynysawdre Swimming Pool:

Thank you for the great feedback!
We appreciate it.
Thanks again Gabby

Report a concern   January 28, 2018 — Rated 10 out of 10 by D.C. Ynysawdre Swimming Pool

The facilities are excellent and they are close to where I live.

Response from Ynysawdre Swimming Pool:

Thank you for the excellent feedback.
Gabby

Report a concern   January 27, 2018 — Rated 8 out of 10 by C.W. Ynysawdre Swimming Pool

Sometimes rarely timings on the website do not match reality. Also On one occasion I arrived to find a sign saying tgat the pool had been closes due to fecal release, this cannot be helped but the website needs updating asap. The gym lacks equipment such as watt bikes. Membership to better equipped gyms can be obtained for less money.

Response from Ynysawdre Swimming Pool:

Hi Charlie, thanks for taking time to leave us feedback. I will pass on to staff to get the website updatet as soon as information is known.
We have no current plans to purchase Watt bike however we are expecting a delivery of 21 new spin bikes next week.
Thanks Scott

Report a concern   January 25, 2018 — Rated 10 out of 10 by I.V. Ynysawdre Swimming Pool

nice clean gym and never over crowded

Response from Ynysawdre Swimming Pool:

Thank you for you feedback, it is greatly appreciated.
Gabby

Report a concern   January 25, 2018 — Rated 8 out of 10 by S.M. Ynysawdre Swimming Pool

I thought everything there was great.

Report a concern   January 24, 2018 — Rated 10 out of 10 by R.P. Ynysawdre Swimming Pool

Clean, modern centre. Friendly staff.

Report a concern   January 24, 2018 — Rated 8 out of 10 by T.H. Ynysawdre Swimming Pool

This a personal preference only the pool is great it is so unfortunate there isnt a steam room to relax muscles after hard swim.


Privacy Policy