Ogmore Valley Life Centre
Aber Road
Ogmore Vale
WALES CF32 7AJ
United Kingdom

Average rating: 8.6 out of 10 based on 147 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 16, 2018 — Rated 0 out of 10 by M.J. Ogmore Valley Life Centre

Used the gym. It was so loud I couldn’t hear my own earphones. The boy on the weights had it turned up full Very unwelcoming for anyone else. Lockers don’t work. Only two you could open and they won’t take money to lock them. I’ve used nearly all the gyms in the area and this is by far the worst. The cross trainer had little resistance even when turned right up.

Response from Ogmore Valley Life Centre:

Thank you for your feedback , positive and negative feedback is always welcomed to ensure we offer the best service for our customers and visitors. We do apologise greatly for your unpleasant visit at Ogmore. Gym etiquette is very important and will always be encouraged . The staff at Ogmore will keep a close eye regarding this issue and any further noise complaints to staff will be dealt with immediately, thanks again and apologies.
Regarding the locker situation we are in the process of having our refurbished in both the male and female changing rooms.

Report a concern   February 12, 2018 — Rated 10 out of 10 by N.K. Ogmore Valley Life Centre

The staff are amazing every member of halo are helpful knowledgeable and approachable.

Response from Ogmore Valley Life Centre:

thank you for the great feedback

Report a concern   February 5, 2018 — Rated 10 out of 10 by R.O. Ogmore Valley Life Centre

Gym has a friendly atmosphere staff always helpful and love the classes on offer!

Response from Ogmore Valley Life Centre:

thank you for your great feedback its always good to have an account of what people think whether it be good or bad as we can then check ourselves and the service we provide. I will make the staff aware of your very kind comment.

Report a concern   February 5, 2018 — Rated 10 out of 10 by S.H. Ogmore Valley Life Centre

staff are helpful classes and gym are great.

Response from Ogmore Valley Life Centre:

thank you for your great feedback it's always good to have an account of what people think whether it be good or bad as we can then check ourselves and the service we provide.

Report a concern   February 5, 2018 — Rated 10 out of 10 by K.T. Ogmore Valley Life Centre

love the early morning starts so i can train before i got to work, the gyms friendly atmosphere, helpful staff make my score a 10/10

Response from Ogmore Valley Life Centre:

thank you for your great feedback

Report a concern   February 2, 2018 — Rated 10 out of 10 by J.E. Ogmore Valley Life Centre

great gym, friendly staff

Response from Ogmore Valley Life Centre:

thanks for the great feedback

Report a concern   February 2, 2018 — Rated 10 out of 10 by C.D. Ogmore Valley Life Centre

great atmosphere in the gym, just more free weights would be beneficial.

Response from Ogmore Valley Life Centre:

thanks for the great feedback

Report a concern   February 2, 2018 — Rated 10 out of 10 by L.O. Ogmore Valley Life Centre

more equipment needed for the gym, staff are welcoming.

Response from Ogmore Valley Life Centre:

thanks for the positive feedback

Report a concern   February 2, 2018 — Rated 8 out of 10 by A.C. Ogmore Valley Life Centre

friendly staff only negative is the fact there's no printers working! this is supposed to be a library as well as a sports centre!

Response from Ogmore Valley Life Centre:

thank you for you're positive feedback, we are currently in the process of having the printing situation corrected. Apologises for any inconvenience this may have caused.

Report a concern   February 2, 2018 — Rated 10 out of 10 by J.D. Ogmore Valley Life Centre

friendly staff great atmosphere.

Response from Ogmore Valley Life Centre:

thank you for you're great feedback

Report a concern   February 2, 2018 — Rated 10 out of 10 by J.H. Ogmore Valley Life Centre

Friendly staff and atmosphere and locality

Response from Ogmore Valley Life Centre:

Thank you very much for your feedback I will make sure all the staff are aware

Report a concern   February 1, 2018 — Rated 8 out of 10 by G.H. Ogmore Valley Life Centre

Please provide lockers in the male changing room.

Response from Ogmore Valley Life Centre:

thanks for your feedback ...lockers are being looked into we are meeting with a company who are looking at new options for us

Report a concern   January 31, 2018 — Rated 10 out of 10 by D.D. Ogmore Valley Life Centre

Your local and open hours to suit my needs around work, i only started up about 4 weeks ago and you got plenty of equipment in the gym that suits me and I'm enjoying my time there every night after work. The staff very polite always ask If they can help and also very nice to talk to. Thanks

Response from Ogmore Valley Life Centre:

Thank very much for your feedback.

I will make the staff aware of your kind comments and if there is anything more we can help you with, we would only be too happy to do so.

Report a concern   January 31, 2018 — Rated 10 out of 10 by A.B. Ogmore Valley Life Centre

friendly and professional service

Response from Ogmore Valley Life Centre:

Thanks very much for your great feedback

Report a concern   January 31, 2018 — Rated 10 out of 10 by P.T. Ogmore Valley Life Centre

Basic but we'll run

Response from Ogmore Valley Life Centre:

Thanks for your great feedback..please note there will some changes this coming year and some equipment will be changing

Report a concern   January 30, 2018 — Rated 10 out of 10 by C.J. Ogmore Valley Life Centre

everyone is so friendly

Response from Ogmore Valley Life Centre:

Thank you so much for your great feedback

Report a concern   January 22, 2018 — Rated 10 out of 10 by C.G. Ogmore Valley Life Centre

Superb friendly staff who are always willing to help and give advice. Am meyhem and the WOD board has been great for myself for setting new targets and new personal goals.

Response from Ogmore Valley Life Centre:

Thank you for your great feedback, here at Ogmore Valley Life centre we strive to make our customers experience as enjoyable as possible, I will make sure all the staff are aware of your kind comments.
Thanks again.

Report a concern   January 17, 2018 — Rated 7 out of 10 by M.M.H. Ogmore Valley Life Centre

New equipment needed. Lots if other halo gyms in Bridgend are having new equipment. Why not ogmore

Response from Ogmore Valley Life Centre:

Thank you for your feedback its always good to get some notification from our customers weather it be good or bad so we know how our service is going.

Regarding the new equipment, Ogmore is in line to be done and have a few new pieces of equipment we are just waiting on the date for things to be done.

Report a concern   January 17, 2018 — Rated 10 out of 10 by H.J. Ogmore Valley Life Centre

I have found the staff to be incredibly helpful as I am a beginner and i am training for a fitness test. They have given me a great workout plan and are very encouraging. There is a nice vibe in the gym. Really great for all fitness levels. i will definitely be using my gym membership this year.

Response from Ogmore Valley Life Centre:

Thank you for your great feedback, we are totally committed and get great satisfaction from our members reaching they're fitness goals .

Report a concern   January 16, 2018 — Rated 10 out of 10 by J.G. Ogmore Valley Life Centre

it's an amazing place to workout,don't know what i would do without it Ivor and the staff are always polite

Response from Ogmore Valley Life Centre:

Thank you very much for your kind feedback, I will make sure all the staff are aware

Report a concern   January 16, 2018 — Rated 10 out of 10 by D.T. Ogmore Valley Life Centre

The staff here are very helpful , supportive and always encourage me when i come in

Ivor = supportive

Response from Ogmore Valley Life Centre:

Thank you very much for your kind feedback

Report a concern   January 11, 2018 — Rated 10 out of 10 by L.P. Ogmore Valley Life Centre

The staff are always looking for ways to improve the centre and engage people of all ages. Introducing a variety of sporting activities into the ogmore valley well done all👍

Response from Ogmore Valley Life Centre:

Thank you for you're positive feedback, as a centre our primary goal is to help our customers have the most positive and enjoyable experience with each visit,We hope to see you very soon.

Report a concern   January 10, 2018 — Rated 7 out of 10 by C.R. Ogmore Valley Life Centre

Friendly staff. Quiet centre. Sports hall has good lighting for badminton.

However, you could do with new nets.

Response from Ogmore Valley Life Centre:

Thanks very much for your great feedback.

There are a few new refurbishments planned for the centre, including the painting of our sports hall and the addition of new equipment. So please bare with us at the moment.

Report a concern   January 4, 2018 — Rated 10 out of 10 by E.L. Ogmore Valley Life Centre

Great staff & a good gym!

Response from Ogmore Valley Life Centre:

Thank you for your kind comments, we look forward to seeing you soon.

Report a concern   December 21, 2017 — Rated 10 out of 10 by K.P. Ogmore Valley Life Centre

i'd like to see a low impact pilates or yoga class + perhaps a saturday morning option

Response from Ogmore Valley Life Centre:

Thank you very much for the great feedback..

Regarding Saturday low impact classes, We are looking at starting Tai Chi on a Saturday in January.

Report a concern   December 21, 2017 — Rated 6 out of 10 by K.J. Ogmore Valley Life Centre

Can you provide low impact classes for working customers ..ie Sat morn for over 50s

Pilates, Dance, Yoga

Response from Ogmore Valley Life Centre:

Thank you very much for the feedback..

Regarding Saturday low impact classes, We are looking at starting Tai Chi on a Saturday in January.

Report a concern   December 6, 2017 — Rated 10 out of 10 by A.J. Ogmore Valley Life Centre

fabulous classes

friendly staff

Response from Ogmore Valley Life Centre:

Thank you for some great feedback, glad your enjoying your visits..

Report a concern   December 6, 2017 — Rated 8 out of 10 by W.Y. Ogmore Valley Life Centre

Gym Equip very poor

staff very good

Response from Ogmore Valley Life Centre:

Thank you for your feedback I will pass on your kind comment to the staff.

Regarding the equipment , we are looking into obtaining new equipment in the gym, early in the new year.

Report a concern   December 6, 2017 — Rated 10 out of 10 by S.M. Ogmore Valley Life Centre

Staff, very efficient and friendly. Great environment to be in

Response from Ogmore Valley Life Centre:

Thank you for your great feedback. I will pass on your kind comment to our staff.

Report a concern   December 5, 2017 — Rated 10 out of 10 by S.M. Ogmore Valley Life Centre

Good staff

Response from Ogmore Valley Life Centre:

thank you very much for your great response. I will of course let all the staff know.


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