Garw Valley Leisure Centre
Old Station Yard
Pontycymer, Bridgend
WALES CF32 8ES
United Kingdom

Customer Testimonials

Report a concern   February 16, 2018 — Rated 10 out of 10 by L.C. Garw Valley Leisure Centre

Lovely place, staff great, very welcoming excellent community service. Kaye on reception was lovely and very helpful.

Response from Garw Valley Leisure Centre:

Thank you for your positive feedback. It is most useful.

Best regards

Doug

Report a concern   February 16, 2018 — Rated 10 out of 10 by H.S. Garw Valley Leisure Centre

All staff very helpful

Response from Garw Valley Leisure Centre:

Thank you for your positive feedback. It is most useful.

Report a concern   February 16, 2018 — Rated 10 out of 10 by M. Garw Valley Leisure Centre

Helpful, Considerate and met my needs efficiently.

Response from Garw Valley Leisure Centre:

Thank you for your positive feedback.

Report a concern   February 16, 2018 — Rated 10 out of 10 by B.A.L. Garw Valley Leisure Centre

The creche is the most important part for me and it is very friendly. My son loves it and has gone from 7+ weeks old.

Response from Garw Valley Leisure Centre:

Thank you for your positive feedback. It is most useful.

Best regards

Doug

Report a concern   February 14, 2018 — Rated 10 out of 10 by J.R. Garw Valley Leisure Centre

The staff are helpful and very personable.

Response from Garw Valley Leisure Centre:

Thank you for your positive response. It is appreciated.

Report a concern   February 10, 2018 — Rated 10 out of 10 by M.S. Garw Valley Leisure Centre

Friendly, helpful staff and a clean well run facility. More class options comparable with other centres would be great though!

Response from Garw Valley Leisure Centre:

Thank you for your positive feedback, and constructive thoughts. We will look into them.

Report a concern   January 27, 2018 — Rated 10 out of 10 by J.S. Garw Valley Leisure Centre

I find all the staff very helpful and the equipment and facilities are excellent.

Response from Garw Valley Leisure Centre:

Thank you for your positive feedback, we pride ourselves on running a friendly / helpful centre.
Thank you

Report a concern   January 24, 2018 — Rated 9 out of 10 by C.M. Garw Valley Leisure Centre

Friendly welcome

Response from Garw Valley Leisure Centre:

Thank you for your positive response. What can we do to make your next visit a 10/10.

Report a concern   January 24, 2018 — Rated 10 out of 10 by M.D. Garw Valley Leisure Centre

All the staff are exceptionally friendly - most pleasant leisure centre I have ever visited in my 45 years on this planet.

Response from Garw Valley Leisure Centre:

Thank you for your positive response, we are very pleased that you enjoyed your visit and hope that you continue to use our centre.

Report a concern   January 10, 2018 — Rated 9 out of 10 by E.J. Garw Valley Leisure Centre

The staff are very friendly

Response from Garw Valley Leisure Centre:

Thank you for your positive response. What can we change so that your experience is a 10/10.

Report a concern   December 28, 2017 — Rated 10 out of 10 by M.S. Garw Valley Leisure Centre

I really like the leisure centre- and in particular the kettle bells class and the skill level of the instructor!

I would love to attend more frequently but the classes need to be later e.g.6pm to facilitate people who work 9-5.

Response from Garw Valley Leisure Centre:

Thank you for your positive feedback and we will look at the possibilities of changing class times.

Best regards

Doug

Report a concern   December 15, 2017 — Rated 9 out of 10 by M.J. Garw Valley Leisure Centre

I will definitely use again. Cardio suite adequate and changing rooms clean. Receptionist friendly. Would recommend. Normally use Ynysawdre but was in area.

Response from Garw Valley Leisure Centre:

Thank you for your positive feedback, we are very pleased that you had a good visit.

Report a concern   December 13, 2017 — Rated 10 out of 10 by J.S. Garw Valley Leisure Centre

I think Garw Valley Leisure Centre has a good variety available so there is something for everyone.

Response from Garw Valley Leisure Centre:

Thank you for your positive feedback, and hoped to see you in the centre.

Report a concern   December 9, 2017 — Rated 10 out of 10 by A.W. Garw Valley Leisure Centre

Friendly helpful staff and quality coaching

Response from Garw Valley Leisure Centre:

Thank you for your positive feedback and pleased that you are happy with our service. Thank you.

Report a concern   November 24, 2017 — Rated 10 out of 10 by A.P. Garw Valley Leisure Centre

I love the kind and welcoming staff at the reception. In particular are rhydian for his knowledge in the gym and helping me with exercise.
Kaye and Julie for their kind welcoming approah and helping me to feel at home in halo.
Emma Struthers the fantastic leader of the Creche. My children love her.

Response from Garw Valley Leisure Centre:

Thank you for your positive response, and pleased that the staff are looking after you.

Report a concern   November 21, 2017 — Rated 10 out of 10 by S.E. Garw Valley Leisure Centre

Very friendly and helpful staff.

Response from Garw Valley Leisure Centre:

Thank you for your positive response and pleased that you are happy with our service.

Report a concern   November 16, 2017 — Rated 10 out of 10 by P.J. Garw Valley Leisure Centre

Julie on front desk helped me get a job i would like to thank her with a box of chocolates

Response from Garw Valley Leisure Centre:

Thank you for your email and very pleased that we were able to help you.

Report a concern   October 21, 2017 — Rated 10 out of 10 by G.W. Garw Valley Leisure Centre

Staff are very helpful,Kaye helped me out and was helpful.

Response from Garw Valley Leisure Centre:

Thank you for your positive feedback, good to see you at the centre.

Report a concern   October 11, 2017 — Rated 10 out of 10 by N.N. Garw Valley Leisure Centre

The staff are excellent and really helpful, the gym is never crowded or full of people showing off which I really like. I have recommended the garw valley life centre to several of my friends who have signed up. I do believe the life centre could benefit from more classes and at more varied times.

Response from Garw Valley Leisure Centre:

Thank you for your positive response, and feedback. We will look into your suggestions.

Report a concern   October 4, 2017 — Rated 10 out of 10 by N.F. Garw Valley Leisure Centre

Staff are friendly and helpful

Response from Garw Valley Leisure Centre:

Thank you for your positive feedback, and pleased that we were of help.

Report a concern   October 2, 2017 — Rated 10 out of 10 by N.S. Garw Valley Leisure Centre

Let a physio use the massage room to give users access to treatment.

Response from Garw Valley Leisure Centre:

Thank you for you suggestion, it is a really good idea and we are looking into it.

Report a concern   September 20, 2017 — Rated 10 out of 10 by T.C. Garw Valley Leisure Centre

Great place and very friendly / helpful staff

Response from Garw Valley Leisure Centre:

Thank you for your positive feedback it appreciated.

Report a concern   August 30, 2017 — Rated 10 out of 10 by N.D. Garw Valley Leisure Centre

Very good centre...
Very friendly staff

Report a concern   August 22, 2017 — Rated 10 out of 10 by D.S. Garw Valley Leisure Centre

They are very helpful and the new Manager got time to help everyone and mad it a cleaner and better place

Report a concern   August 9, 2017 — Rated 9 out of 10 by C.P. Garw Valley Leisure Centre

Great facility. Always quiet.
My only concerns are that the swimming timetables at other Halo facilities are awful for my work commitments. Would like to swim at around 4 o'clock but it isnt possible most days

Report a concern   August 4, 2017 — Rated 10 out of 10 by C.G. Garw Valley Leisure Centre

Rachel hill is a outstanding instructor. As an ex teacher i recognise quality teaching. she welcomed and included me, diagnostic and corrected me and encouraging me. great place to class. reception staff all very welcoming.

Report a concern   July 20, 2017 — Rated 10 out of 10 by L.D. Garw Valley Leisure Centre

Very friendly and helpful receptionist kaye is very supportive and always gives a warm welcome. Very professional.

Report a concern   June 18, 2017 — Rated 10 out of 10 by J.P. Garw Valley Leisure Centre
What do you like about our services?

Very friendly

Report a concern   June 14, 2017 — Rated 10 out of 10 by Nicola Wager Garw Valley Leisure Centre
What do you like about our services?

The Very friendly, helpful staff..making my time spent training and attending different classes,more enjoyable.Always there to advise,and assist.They can't do enough to help..I have trained in many different environments and locations and I rate them highly.

Report a concern   June 13, 2017 — Rated 10 out of 10 by Adele Pascoe Garw Valley Leisure Centre
What do you like about our services?

Professional and friendly


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