Everything.
The follow ups
Detailed reports with quotes and pictures for each recommended service.
Having an actual conversation about my vehicle and not being rushed because there's another customer waiting or on the phone.
Overall, great shop!
Service was done very fast and I loved the detailed breakdown that was sent of the services needed and costs. The diagnostic cost was a little high, especially since it was not waved for getting the repairs done there. But knocking off half that cost and working with me on the price of the part was very appreciated.