Member Testimonials
Lots of classes and friendly environment.
Clean facility. Friendly people at the desk. Wide variety of classes. i wouldn't change a thing.
I love the weight class with Rebecca! I believe her classes are Monday and Wednesday. She is very welcoming and fun to try to get fit with. However, she needs a bigger room because her class is so popular. It would be great if there was a Friday class also in addition to her Monday, Wednesday class, possibly even a class on the weekend for weights.
I also left the diversity of the class with race, age and abilities.
I would love more opportunities to volunteer my time and learn new things possibly games like Mahjong? If it’s possible to bring someone to teach a group? And offer many different classes I bet a lot of people would even pay extra for this.
The YMCA is a community of people who share an interest in health and well-being of not only themselves but the people around them. I love the way people greet and encourage each other. I am proud to be part of an organization that is more than an exercise venue. At Cleaver Y we have food giveaways, movie night for kids, kids' zone, community garden, pickleball and much more. You get to know the staff at Cleaver because they make the effort to know you and your interests. I was a regular at Swinney Recreation Center at UMKC for 20 years. When the pandemic hit UMKC kicked old people out of Swinney Recreation Center and I am glad they did. The YMCA is better and cheaper.
It’s very clean and welcoming
Staff was very friendly and simply enjoyed the atmosphere while being there
It’s inclusive. Good instructors and a good Tai Chi program
The friendly staff, the variety of group exercise classes, and I like that it serves all different ages of clientele
I love my class instructors Gary and Rita! I love the people at the front desk who greet me every time I come in; Ms Carter and John. Diamond and Becky. I love the friends I've made with the other people on my classes.
Hello, I had a really great experience with customer service this past Friday. The team members who serviced me were Keke, Letty, and Dana if I'm am remembering her name correctly. They had the most exceptional customer service. These women helped me start a membership I thought could only be started Monday thru Friday. They could of easily been lazy and turned me away but they worked very hard to see that I didn't procrastinate about my health any day later. These ladies deserve the most respect and a raise. A pizza party won't suffice these women's hard work with the community. Working with community is very hard. I just want to give them a kudos for makingy experience special and serving others to their highest ability. The bathrooms also smell so much better. I feel at home again with Emmanuel Cleaver YMCA.
I like the great customer care provided and prompt follow up to my questions and concerns.
The employees are very helpful in explaining how the various types of exercise equipment help me with what I want to accomplish.
I like the atmosphere, people are polite, workers are helpful and equipment is well maintained
The diversity, the sense of community, the new longer hours
It's close and always wecloming.
Good equipment, close to home, friendly staff
People, classes, instructors, positive environment,
Everybody is welcome there, and everybody is treated equally! They have good weight machines, too. However, they need to replace our punching bags.
I love the atmosphere and I love the pool
Wonderful! I’m a new member and feel welcome and excited to get strong this year.
It’s clean, organized and the staff is very nice. My personal trainer, Monica is great! A wealth of knowledge.
Good friendly place. Great personell
Welcoming atmosphere. Friendly people. Such diversity of age among members. Beautiful diversity among staff and members. Attention to the equipment and spaces.
Convenient location, exceptional equipment and classes, experienced and friendly personnel and well architected building.
They offer a lot of classes for all ages. A friendly atmosphere and relaxing one as well. Great networking where you can meet friendly people and make new friends.
Everything, great place to come to.
Pickleball, weight room and variety of classes
Good classes; great teachers; welcoming & clean environment
All the help is very polite!!
The classes, instructors, and personnel are welcoming.