ServiceMaster of Martinsburg & Hagerstown
10477 Williamsport Pike
Falling Waters
WV 25419
United States
  • Phone: (304) 262-2600

Customer Testimonials

Report a concern   December 17, 2015 — Rated 10 out of 10 by P.Z. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

The staff was very professional. They were on time and very thorough in their work.

Report a concern   December 11, 2014 — Rated 10 out of 10 by R.W. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

your price was good and your technician was really good!

Report a concern   November 24, 2014 — Rated 10 out of 10 by A.C. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

I have been using this ServiceMaster's residential cleaning services since 1996. I have always been satisfied with the cleaning operators' performance. The office staff was always prompt with their response & communication. The operators always call approximately one half hour prior to the scheduled appointment to notify of their arrival. The young man, Andy, that cleaned our rugs last week demonstrated extreme courtesy and consideration. It was a wet day outdoors and he laid towels in the foyer so not to wet the ceramic floor. He asked if he could move some very heavy furniture to clean underneath. He even placed some protective covers under the feet of some of the furniture. We found him so diligent, pleasant, and caring. Yes, I will most definitely continue to recommend ServiceMaster to my friends!

Report a concern   October 3, 2014 — Rated 10 out of 10 by R.B. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Polite and courteous service. The gentleman that came explained some things to me and was profession. I was pleased with the end result.

Report a concern   June 13, 2014 — Rated 9 out of 10 by R.C. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Personnel at all times were prompt, courteous and efficient. Thank you for a job done well.

Report a concern   June 9, 2014 — Rated 10 out of 10 by C.B. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Did a good job. Very professional and thorough.

Report a concern   April 29, 2014 — Rated 10 out of 10 by L.S. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Prompt, friendly ,professional. Carpet looks new again.

Report a concern   April 22, 2014 — Rated 10 out of 10 by P.M. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Price and service

Report a concern   January 29, 2014 — Rated 10 out of 10 by B.L. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

I had heard about SM before but this was my first experience with same. The technician was very professional yet friendly. He wasted no time getting to work and worked steadily till job completed. The carpets look great. I am well pleased and thank you!

Report a concern   January 18, 2014 — Rated 10 out of 10 by P.K. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Quick response with friendly,excellent service leaving good results. All of this has enabled me to returned to my home with no sickening odors. Thank you. Name removed

Report a concern   December 30, 2013 — Rated 10 out of 10 by J.S. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Easy to schedule and the cleaning did not take long.

Report a concern   December 27, 2013 — Rated 10 out of 10 by F.T. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Friendly, thorough, professional,

Report a concern   December 16, 2013 — Rated 9 out of 10 by R.W. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Got my carpet to almost brand new! a few stains were unable to come out and i was aware of this prior to the cleaning

Report a concern   December 12, 2013 — Rated 10 out of 10 by L.F. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Very efficient and punctual - both during the evaluation visit and the cleaning service. Everyone was quite pleasant and professional.

Report a concern   December 4, 2013 — Rated 9 out of 10 by C.C. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

On time, efficient, and reasonably priced

Report a concern   December 4, 2013 — Rated 10 out of 10 by N.W. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Very professional and hard worker. A great job

Report a concern   October 16, 2013 — Rated 10 out of 10 by P.M.C. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Friendly

Report a concern   October 4, 2013 — Rated 10 out of 10 by M.A. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Did exactly what they said they would do. And the carpet looks significantly cleaner.

Report a concern   October 1, 2013 — Rated 10 out of 10 by D.M. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Everything was terrific!

Report a concern   September 25, 2013 — Rated 10 out of 10 by N.A. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Very professional! Prompt,courteous, and excellent attention to detail. Definitely on my list for future service. N.Last name removed

Report a concern   September 13, 2013 — Rated 10 out of 10 by M.M.C. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

I felt the rugs were cleaned well. It did take longer than three or four hours to totally dry. Matt, who cleaned the rugs, was very professional, nice, polite and accomodating. All in all, I was very pleased.

Report a concern   August 8, 2013 — Rated 10 out of 10 by M.S. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

I appreciated the friendliness of the service tech, attention to detail, care for personal belongings, and willing to answer my questions.

Report a concern   July 18, 2013 — Rated 10 out of 10 by L.G. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

The technician was prompt and he did a very nice job. He took time to remove stains and explained what he had done. He left water barriers under the wood legs, something that I had never received from other carpet cleaning services. I am very pleased.

Report a concern   April 10, 2013 — Rated 10 out of 10 by T.J. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Efficient. On time. Polite. Did an excellent job

Report a concern   March 3, 2013 — Rated 10 out of 10 by D.S. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Professional, friendly, trustworthy and proper equipment

Report a concern   March 3, 2013 — Rated 9 out of 10 by J.A. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Thorough with good results

Report a concern   November 15, 2012 — Rated 10 out of 10 by R.N. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Prompt and Quick

Report a concern   October 18, 2012 — Rated 10 out of 10 by V.A. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Punctual and professional. Fair price for quality work.

Report a concern   July 17, 2012 — Rated 10 out of 10 by L.H. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

The service was fast, and efficient. The gentleman that did my carpet could not have been more customer friendly. Will be calling every year.

Report a concern   July 12, 2012 — Rated 10 out of 10 by D.D. ServiceMaster of Martinsburg & Hagerstown
What do you like about our residential cleaning services?

Donny was very curteous and friendly. Did an excellent job on the carpet cleaning we had done. The cleaning did not take much time and dried quickly.


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