Customer Testimonials
Convenience
Convenience. Assurance that the equipment is working properly when checked each time you deliver.
I like that you have set deliveries for salt and send reminders of those deliveries and scheduled maintenance. The automation of the renewal is what makes Culligan so convenient.
Fabian and Mike were fantastic in the install. They were friendly, patient with my questions, meticulous in their work, and extremely knowledgeable about the product. I am thrilled with the experience.
It’s an old house with extra pipes going everywhere from work over the years. Not only did they install the new equipment, but also they took the extra time to organize and clean out the piping in general. So, I was only left with what was needed, and everything looked tidy in that basement area. They also took extra time to help me set up the app and show me how everything worked. It was truly great work, and I am very happy with it.
The best reverse osmosis water system. Outstanding service and a great local company.
Consistent. No worries
No complaints, courteous well informed office help, service men were quick and thorough and the salt delivery guy is very nice too. Keep up the good work!!
Polite and helpful in deliveries.
Awesome service technician, great customer service!
I have tanks delivered so I have soft water and I like that
Joe is very professional, friendly and gets the salt downstairs quickly. It’s a heavy load and grateful he can do it for us.
We are both old we don’t have worry about lood ing our salt tank
Customer service, installation and product quality is all top notch
The technician was clearly very experienced and patient with our questions. Although we have had the equipment for quite some time, we were not familiar with some of its operations. We were burning through salt and it was determined that the equipment was resetting every time we had a power outage. Ben, the technician is a tremendous asset to the local operation. I would ask for him by name.
Joshua was great!
Techs were super! Really demonstrating pride in the quality of their work. Installation was professionally done and I couldn’t be happier!
That you are able to deliver in my house great water.
Tech did amazing. Spoke to someone named Dawn who helped me with my issue
Dependable
Our driver, Matthew, is great! He takes very good care of us. We also love how flexible our deliveries are - if we need to change the number of bottles we are receiving, we can.
Option for delivery or not and courtesy of delivery person
Jesus Jimenez has always been great to work with.
quality of water
We’ve had Brian on our route now for over a year, and he’s been consistently excellent. He’s always friendly, professional, and genuinely helpful every time he stops by. It’s great to have someone who brings such a positive attitude to every interaction, and we appreciate his great service and looking forward to continuing to work with him and Culligan!
Good job from juan, definitely will have culligan come back again
Happy with the work Juan did, made sure everything was perfect.
Roberto was fantastic very very good service
Its a good product. Joshua was very helpful.
Thanks for the call and making it right

Customer service is always helpful and courteous if they can get the billing department call line fixed it would help. The call wait time is ridiculous, but I spoke to the spokane office and was told about the website which I was happy to find out that i could pay, update my information if needed and see the delivery days without having to call