Customer Testimonials

Efficient, friendly service technicians who provide timely service.

The service man does a excellent job

The products and service team are great!

Devin was extremely helpful in getting our osmosis system running again. I would recommend his services to anyone.

I like the timely and friendly service from Chad.

Reliable

I like that my last delivery driver put my bottles on my stairs leading to my house rather than on the ground.

Excellent service! Technician was quick and efficient!

Reliable friendly service

Chris did a great job on the R.O Installation.

good customer service

Appreciate the salt delivery and quick system check, if needed.

The delivery drivers are always friendly. If I forget to put empty bottles out, they'll give me a quick call so I can bring them out.

Efficient . I receive notification a day ahead when Justin is coming. Then he texts when hes nearly here. He brings in the salt, fills my softener all with a friendly greeting.

I want to recognize Lacey Stanton in the Endicott NY branch. I called today to get help with receiving invoices . For the past 3 months when I have called the billing department I have told them I need specific invoices with certain amounts on them for my Accounts payable department. Everytime I was told they could not give me the specific invoices and also sent me invoices with the wrong amounts. Needless to say it has been very stressful calling several times per month. The company I work for was not happy I kept submitting the wrong itemized invoices. Thankfully I was told to call the local office and got Lacey on the phone today. Lacey is a true lifesaver. She instantly was able to go in and find each itemized invoice for the last 3 months. She was very professional and patient with me. I will be honest I was probably a little annoying on the phone since this is very frustrating.
I can’t thank Lacey enough for her help. Within a short time I received the right invoices and can finally make my account’s payable department happy. Lacey was kind enough to give me her direct number and I will definitely be calling her with any future invoice issues.
Culligan has a great employee. Lacey deserves a raise

Sincerely
Cindy Gates
Romance Languages
Binghamton University

Your customer service team is excellent. We have issue, they deal with it perfectly. A shout out to Tracy. Thank you.

That they take the bags to the tank and dump them.

so easy to have our driver come and fill, great communication from him.

every thing was taken care of to my satisfaction.

The water conditioner works well and our drinking water is very good.

I like having my salt delivered.

very good and they are on time.

I appreciate not only the communication but the reliability with your service, thank you. I had been with another water delivery service that frequently was a no show with zero communication. Culligan is so much better! Highly recommended.

Roberto was very helpful and knowledgeable. We appreciate him.

All the water shut off in my house around 4am. Culligan responded the same day and fixed the issue quickly for a fair price. I’m very happy with the service.

No fuss, Culligan does everything, don’t need me for anything.

Ygg

My delivery driver is phenomenal. though the office doesn’t remember my schedule for my deliveries… he does and he always calls me before going out of his way to make sure I’m home. He knows my window of availability and always delivers my products last. I absolutely love the fact that he puts his customers first.

You are reliable and prompt. Your delivery people are respectful and tidy!

The wife and I enjoy having soft water and Culligan supplies that for us and they come and take care of situations when we need it. The situations I was referring to are the filling of the brine tank with salt whenever it needs it.