Customer Testimonials
The friendly and prompt service the staff delivers and the clean taste of the water.
Folks are very professional and filled my Brine tank since I’m recovering from surgery.
Clean water and great delivery service
I like the §ervices they provide and the results they give me
Enjoy my water softener. Your service is great. The service man that came out for my water leak was so kind and caring. I am old and was so upset. Water was everywhere. It wasn’t even my water softener but he helped me. So helpful and when my son got here he showed him what was wrong and what to do. Thank you so much Culligan. Your staff is great! 💕
Kevin did a water unit swap for me..Great personality, super friendly! Service with a SMILE;)
Great job and great water
Where I live, we definitely need a water softener. The Culligan system is excellent for everything from drinking water to all of our appliances. We have had this system for 5 years.
We live a distance from the dealer but when service is requested, the dealership is prompt and on time.
After a yearly service call, one of the filter connections leaked. I called and a service call was made to my home and the issue was fixed. A few days later I received a bill in the mail for the service call. I called the Syracuse dealership and spoke with a representative. I explained the issue we were having with the system and the charge was resolved. The phone representative was friendly and courteous and addressed the issue. She took my phone number and quickly called back with a resolution to the problem to my satisfaction. I thank them for thier quick resolution.
Allways very help full when I call
Laundry, dishes, even hair wash better with soft water. Monica sends me the statement by text or email so I don't miss it. Very accommodating.
I have sent a few comments in over the last while that I’ve been getting water and it’s always a 10 the driver is amazing. He’s very helpful and we certainly appreciate all that he does and we’ve never had an issue. Thank you.
delivery as scheduled, reminders, great customer service
Great customer service.
Both the salesman Tom and the installer Dennis were thorough and utterly professional. I give both of them my highest rating and appreciation.
The service man was polite and efficient.
Very good
I live my water softener and Levi cox was such a professional he thoroughly checked my water softener and made any changes to it that needed to be done and the whole time answered every question I ask him and was such a pleasure to speak to. I would highly recommend you again and I would highly request Levi to work on my system
The rep who came to check my drinking water and add salt to my softener was great! He explained that he had to change batteries, not new filters, which was a relief. He even retrieve a snowman from the top of my kitchen cupboards...time for snowmen to be put away!!!!
Name removed
It is so convenient to have this delicious water delivered and the delivery person is always very friendly! Keep up the awesome service, Crystal Springs! 👍🙏😇☺️
Francisco R. Super efficient. Clean neat work and very courteous. Thank you
Anthony is an excellent service provider and Elizabeth is excellent in customer support!
I have had your water system for over 20 years and it has worked very well. I have it serviced faithfully every year. The service has been excellent.
Never run out, The guys are friendly. No problem.
service is very efficient and good.
Great and efficient service. Solved the issue right off that bat and both techs were friendly and helpful. Highly recommend.
I called Culligan because I had a question about billing. I spoke with Ms. Tricia & she was just awesome! She answered my questions and was patient & so kind to me. Her personality was wonderful & refreshing in times that some Representatives attitudes are harsh. I'm very grateful and thankful to Ms. Tricia for helping me. God bless her.
Products work very well, quality material, well made.
Service was excellent. Zach was very professional and definitely knew what he was doing. I appreciated his expertise. He seemed to really like his job and was very conscientious. He double checked and double checked that everything was properly installed and working well before he left. I appreciated is scientific thinking and his problem solving abilities. He went above and beyond to figure out how to connect RO to refrigerator filter. I will definitely request Zach again for future work!
Thank you!
Delivery is great. Delivery person is always friendly and efficient
Products work well and are competitively priced. The servicing (salt and annual check-up) makes owning a water softener and filter system easy.😊
Water taste great.
Larry the delivery guy is the best. Always smiling and friendly.