Customer Testimonials
Guillermo delivered six salt bags to my basement without complaint and with a smile. My husband Nick and I are unable to carry the bags as Guillermo was able to and we are so thankful for his help and support. He offered to add the salt to our water system, but I told him he didn’t need to. He remembered our home from previous visits and asked about my husband which was so thoughtful and kind. Guillermo is pleasant, courteous and a true asset to the Culligan company. Merry Christmas, Happy Holidays and Happy New Year to everyone at Culligan from the Chernjawski family.
Appreciate the professionalism of the guys who deliver your salt. Thanks.
Your products are of high quality. I really am impressed with your water softener, which regenerates when it needs to not based on time duration, saving me a significant amount of salt.
Your equipment is pricey, but efficient. The service person was excellent, very knowledgeable.
Service is essential and they always provide the best!
Products are relatively reliable, and the services are good but as a monthly subscriber there needs to be something done to the process so they can honor their service contract for monthly renters. As a renter we're supposed to receive service within 24 hours but have had to wait for about two weeks to get the proper parts to fix our system.
Loved the filtered water from the tap. Very responsive service when needed for our annual checkup.
Deliver salts for water softener and maitain filtered water system
Friendly delivery people
The ease of use of the water cooler. The delivery service. And of course the simple clean tasting water you’re company provides
Randy has provided us service for many many years, and he needs to be commended. He is a credit to his profession, as he has always on time, always thorough, always professional, and never recommends services or products that we do not need. We have come to rely on and trust Randy very much over the years to take care of our RO system water needs. He also recommended a charcoal water filtration system to ensure that our water softener performs well for many years, and we are very happy with both Systems.
We continue to use Rock Valley Culligan because of people like Randy. He is a true professional.
They work great, clean soft clothes, use less soap products
I have been a customer for years. I appreciate the work you have done over the years. I have always been plleased.
Great customer service.
Their customer service has improved considerably. Our service tech Jesus is on point and takes excellent care of us. Less turn over in employees.
Even tho we have the new water from Lake Michigan, we still love our Culligan RO filter! And we still need our water softener (to a lesser degree than before the new water) and it’s great to have the salt delivered and put in for us (we are in our 80’s). All the Culligan employees are very nice, respectful, and very helpful!
Very friendly and knowledgeable staff providing a great product.
I liked the service
On time delivery, friendly service.
Service
culligan has greatly improved their custumer service and reliability in the last year.Both the field techs and the clerical staff are competent and professional
I love having the on demand hot or cold water. Empties are picked up on schedule. Our delivery driver is the best
The staff scheduling the service was very helpful and friendly. The young man who completed the service was very knowledgeable about the system and also very helpful and friendly.
The last service tech finally fixed my water softer so that itt works.
Friendly driver. Soft water.
Good communication, fast, efficient and friendly.
Service technician was knowledgeable and kind.
Simplicity of the monthly delivery
We have Culligan at my service center and I love it. Our driver THOMAS BRUCE IS THE BEST! He is always friendly and great to see when he comes around. I wish all my vendors were like him.
Timely and efficient..

you have a good product and the technicians who installed it were first class