Customer Testimonials
Jakob performed the necessary service. He diagnosed the problem, explained the problem and recommended a solution as well as the process. He was professional but personable. A pleasure to work with.
I was very happy with the installation of my systems. Will was knowledgeable and friendly.
So far, I enjoy the water and for years now it has been great and continues to be that way. But if I'm being honest, as an old woman who can't allow the driver to bring the water into my house because of my dogs, I really like my current driver 12/05/25. He looks like he belongs on a Harley Davidson not driving a water delivery truck, but he is the sweetest kindest man. He always has a minute or so to chat and even when he is trying to hurry he isn't rude he can chat and work. This probably shouldn't matter but the delivery of a good product is so much more important to me. The water is great and doesn't change but the person's bringing it to your home, they come each time in different moods. His is always sweet and kind. I don't know his name but I am sure it's on my account.
Eric did good today
Company is reliable and adjusts to any problems in my house easily.
Product works well giving us reasonable drinking tap water which we don't have otherwise.
Devin & Israel did a great job!
Reliablete and promise keeper
Filtered water.
Derek fixed our leak, thank you.
Great service
Olle Stolt is the best delivery person. He is always so friendly and a hard worker. He delivers to us at work, and helped me get set up at my home as well! He is a super star. :)
Nick was very information and we appreciate him accommodating us on the time of the appointment
Or.
I love the fact that they have decided to start a new program with $147 down then $17 a month and everything is included when you have a service call!! Love it!
Mike Jarvis (M.J.) is the best!
And yes, last time I, casey was here, he was very polite, very professional, and today sky were in which were here. They did a good job. They apparently knew what they were doing. They are very polite and friendly. And also rachel and the phone couldn't have been nicer. So I just wanted to get these young people complement people in the world to they're so quick to criticize and complain. But these people you have working for you really nice, very top shelf. Very, very nice people just wanted to let you know.
The heat for my building has not been functioning for the past week. As a remedy for freezing to death at my desk, I remembered that my Culligan machine provides both hot and cold water.
Unfortunately, there wasn't any hot water to be had. After rummaging through invoices, I called your Phoenix location and spoke to Ms. Jody.
She was very understanding of the problem and wanted to solve the issue right away. Ms. Jody walked me through the reset protocol for my machine, and I was able to begin using the hot function of my water machine.
Ms. Jody is very knowledgeable and experienced in her position, which not only was she able to avoid a service call and have my service immediately, but she was also courteous and polite while doing it.
Thank you, thank you, thank you, Ms. Jody!
They're great! Jesse was super helpful and knowledgeable.
Very happy with your products and Service.
Note: Please send me a copy of the bill for our last service.
Love my soft water.
Olle deliverers the best water and always makes sure we are stocked up with cups!
Olle has been delivering to our location as long as I’ve been here and has always done an amazing job. We are so grateful for the great service every time.
The service that Olle provides is outstanding!
Olie brings the best tasting water! Also always makes sure we are stacked up on cups
After about a month or more of getting no response from anyone at the Culligan Norristown location it seems they have finally returned to the form I remember. My install experience was great from initial call to installation. This was my first time needing service and I almost called another provider when the new team called me back to introduce themselves and apologize for the issues in delay of service.
Since then it's been back to world class service. The new team was great and communicated the entire process. Seems like the ship has been righted after some short term staffing issues.
Thank you to the team.
Larry is always very friendly and quick
Eric was great no complaints
Kevin was very helpful, polite, and friendly
Great water softener, was a great experience with the installation and gentleman who installed the softener.
Thank you Tony

Great customer service and easy install. Definitely recommend Culligan!