Customer Testimonials
Technicians have always been professional and helpful. Appointments are convenient. My one complaint is that I was told there wouldn’t be a fee for a tech to look at my water softener when I was having problems with it. I was charged around $90, it was billed as an estimate. He was in there less than 2 minutes. I paid it, but in hindsight I should’ve insisted on a credit towards my account or a refund.
Service is good. No problem on deliveries.
The issue is, is the billing. It is confusing. Always have to call and correct amount due. They give amount due plus what will be due the next month. The bills are broken down into sections. One for bottles and deposits and one for dispenser rental. Bills should be shown in total amount due. It seems I have had issues with this 2 or three times per year.
No hassle. Customer service is great, easy to work with.
Joe, our driver is really nice and helpful.
The delivery person was great! Very good customer service skills. We have been using the products with no problems.
Great delivery service, we especially like our current driver STEVE. Great water and fair pricing, although we would all like lower bills
Very prompt in the delivery service and the delivery person is always friendly, efficient and willing to take the salt downstairs.
Great friendly service from Ollie and never an issue with the products brought in.
I have used Culligan for about seven years now. They always come on schedule, listen and answer my questions with knowledge and respect.
I really am grateful for the salt delivery. I can't handle those large bags by myself. The delivery man checks my softener after he puts the salt in the salt tank.
Delivery service by Steve is excellent. Very polite and efficient. We no longer ever run out of water. Tastes great. Our Office Coordinator wants me to say, "We are never dehydrated!" LOL.
Olle is always ontume, and hard working!
So far all is well. However, it's been less than a month since we've been installed with the system.
Fabian was wonderful, kind, professional, went above and beyond.
We occasionally have issues with billing that Nicole is able to address in a timely manner. Pete, our delivery guy is super nice and friendly. He is quick and makes sure he minimizes interuptions when the office is busy but always smiles and nods if I'm not able to greet him properly when he comes in.
Nick has always been good to us making sure everything on our softener is doing what it’s supposed to
pleasant and efficient service
Our delivery man Olle is friendly and does a great job. That's some awesome H2O.
Technicians are always friendly and knowledgeable.
Very good
Always a job well done.
Dealing with such nice people, Andrew for salt delivery and Matt for maintaining the softener.
I like the delivery and the person is alwys helpful.
Service is always prompt, if we need a replacement or a change its easy to do. Our delivery person, Dustin, is always friendly and professional and answers any questions we have.
Safe, clean, reliable, consistent, rrspectful
Water is always good & Olle is very nice and hard working.
Good delivery service. On time, reliable, accommodating.
Great friendly service!
Thank you Agustin!
My concern was addressed immediately.
The product maintenance is once a year and it seems durable.
Only complaint is that the battery holder 'should' be constructed in a stronger fashion. Maybe put a tighten down lid that is threaded or snapped in place. I have to tape mine in place each time we change the batteries.