Customer Testimonials
The guys are always on time - and text when they're close, so I don't have to watch the driveway. Also - it is such a HELP for them to bring the salt in and load the softener - and they NEVER forget to put on booties as they come into the house. Just really great service!
Easy to use and maintain.
Convenience and congenial serviceman
Very satisfied.
Reliable, prompt,
Known and mature brand name. They didn't last this long by accident. Service is great.
Fast service
service and quality
Great customer service and product.
Technician was professional, efficient, and cleaned up after the job. Very happy with the service.
The water has a fresh clean taste and the employees are very pleasant. It's nice to have the personal touch by getting a confirmation call for deliveries from Lynn, she's great.
Want to say a special thanks to my Delivery guy this last week. I normally put the bottles at the garage door and this week I had them at my front door and planned to move them when i got up. When I went to go move them around 930 he had already been out to make the exchange. Appreciate the service. Thanks so much.
Our new delivery guy is friendly and efficient.
Friendly employees.
We have this service for years. No reason to change.
The service technician is the nicest technician I have ever experienced hands down
Great Service
Excellent service
Very knowledgable technician attended our house initially to restart our water softener then advised us that we were eligible for a new a new one so he attended the next day with a new one and it’s been great
The service tech was very friendly, knowledgeable and considerate of his surroundings. He put booties on right away.
Good service nice and clean.
Reliable delivery
Of my water cooler needs to be replaced I’ve had excellent customer service in the past
The people are pleasant, quick to respond and helpful.
your products work great and your service people are nice and professional !
The fellow that just delivered my salt was excellent! He went above and beyond - he called me to tell me he was at my house to deliver the salt (I was at work) and wanted to know where I would like it put. I said ideally at the side door but I didn't get all the snow cleared from the last snow fall so out front would have to do. I just didn't know if I could carry them to the side of the house because they are heavy bags. I honestly tried to clear all the snow but I live alone and am old lol so it is difficult for me to get some things done on my own. Anyway he said he would see what he could do. Well low and behold, I got home after work and he had cleared the rest of the path and put the salt right by my side door! You really don't know how much I appreciated him! That is service plus!
I have enjoyed the customer service. However, I have the maintenance plan and I totally dislike that you don’t let customers know in advance the window time the delivery guy will be arriving. Yes, you let people know on that day, but it makes it very difficult to make plans in advance. Very inconvenient!!
Good product and friendly ,knowledgeable with fast and efficient service
It works great and doesn’t use too much salt in the people are really good too
Like the water softener salt. The receptionist at the store and the delivery person were welcoming, pleasant and understanding.
On time delivery service with text notifications