Customer Testimonials
It's efficient.
Good Christian family, including sales person and installation person. Great product great service great people.
Jack
We like Ruben Rivera. Always polite and always on time. Man of few words, but you can tell he is a hard worker and likes helping people. Any questions or concerns I have the office is always ready to help as well.
Friendly installer, efficient and good quality water.
Excellent service and response
The salt delivery person is always friendly and considerate when delivering salt and checking over the unit to make sure there is enough salt. The system has also gotten better by providing a smaller delivery window on the day of delivery. In the past, you would have to wait to see when the delivery would come, but at least now that there is a smaller, 3-hour window, it allows me to schedule work meetings and breaks with more confidence.
Everything went well with my service for the exception that the light still does not work on my RO faucet. The technician changed the battery and when I questioned the light not coming on yet, he said it will once the tank has filled up again. But it has never come on since. Is this something I need to climb underneath the sink and mess with to get it working or will Culligan look after it? I look forward to hearing back from you! Thanks!
Regards,
David Downing
Knowledgeable! And professional. Tested the water and not all filters needed to be changed at this time. That’s a savings.
Very good
Great product and prompt, professional service!
Very complete service.
I like the delivery option
prompt response to services
Convenient, punctual delivery and follow-up
Outstanding! Front staff, Jennifer, is awesome. She is friendly and communicates very well. The delivery person (I forgot his name) has been exceptional the last couple of deliveries. I live on the 3rd floor, no elevators. He had to hand-carry 8-9 bottles to the 3rd floor each delivery. That’s two bottles at a time, 4-5 trips to the 3rd floor. That is no easy task. I appreciate his hard work and all. I highly suggest Culligan company provide him an electric dolly that will ease in carrying these water bottles for apartment situations such as mine.
Everyone is so polite and accommodating. Appointments are always within a timely matter.
reliable product works well. whenever I have a concern Culligan responds quickly and appropiately
They were prompt and informative
Excellent service!!!!
Excellent, friendly service
My granddaughter and her family are thrilled with the way the water feels and how it cleans them right now as well as how it tastes thank you very Dr. Nancy Lipsett RN
Excellent product and always delivered on time.
All the staff at the Culligan in Crystal Lake are great. Jim our delivery driver is the best. The products are great and the prices are good too. Great service all around.
The product is great. Knowing that the water we drink is safe is one less worry in my day to day. I can not say enough about Caleb B. He is always friendly and professional. He always checks with me on how many jugs I will need. He knows my boys play baseball and he knows when my water needs picks up. He is simply the nicest man always kind and considerate. During bad weather he will always take the time to check with me in regards to my water needs. Caleb B really stands out and he makes your company look good.
The product, the service ,the knowledgeable staff and techs. Very customer leaning and focused. Good people. I have recommended your company to family and friends and they have services scheduled.
Friendly and professional.
Great service great help I would wish though for the handicap you had a little bit more help but other than that it’s great
I've been using Culligan's services for about 3 years now and I've always had a pleasant experience with their service. I highly recommend using them if you like having clean, fresh water in your home. Sincerely, Teena Sanders
Their office staff listen to you when you call them and respond. The people who deliver their products are always on time, very thoughtful, helpful, and trustworthy.
Don't know how to answer this question. The filtration works mostly. Still getting some iron through the filters. That's what they were here for yesterday to clean up the system.