Customer Testimonials
My latest maintenance visit (Wed 3/4, Laurel, MT) technician was awesome. I think his name is Travis but I don't remember. He was very helpful and full of information that will certainly be to my benefit in maintaining my RO system. He deserves a raise and accommodation for outstanding customer service. Thank you.
Very happy with my service david javier
Friendly staff and great products
Brandon was very nice and offered us a few things we didn't already have!
Always professional and helpful. They are an asset to your business
We needed a part fixed, but my husband hasn't worked in over a year. We are tight on money and our equipment was not working properly. They sent someone out to look at our system and fix it for us! We are so grateful and blessed!!!
Quality of water, dependability of on time delivery and excellent customer service.
Obviously, my water wouldn't be usable without Culligan. I always know when the salt is low in the container because my cotton shower curtains begin turning orange.
As for service, the delivery people are always pleasant and efficient.
My only concern is that for some reason you have scheduled me for a delivery every six months. It isn't nearly frequent enough, and in fact it used to be every couple of months. On the other hand, whenever I have called to ask for a delivery, it has happened quite quickly--within a week or so.
Friendly service and ready with spare parts
Professionalism, knowledge, and customer care.
Great job!
Very thourough, kind and efficient.
I have a lot of iron in my water and the softener helps tremendously when it’s working properly. The technician was super nice, explained things to me as he was testing my water and while he checked out the softener unit itself. Because of its age, he recommended replacing it. I truly appreciated his advice on how to improve my service!!! Thank you so much!!!
Great experience all around from office to service tech Zeke i couldn’t be more satisfied
Fabian my delivery person is great. He is friendly and goes out of his way to help.
Prompt and courteous service
I get salt delivered to me and emptied into my unit ! And I am reminder when I'm due for a check-up. Therefore, I always have soft water. Wonderful!!!
1
It’s so convenient and our delivery driver Larry is fantastic!
We've worked with Culligan for years now, and appreciate the quality of product and service, and responsiveness.
I will say that something seems to have changed in billing, and also we notice occasional delays in delivery. This doesn't seem to be the fault of customer service reps or other Culligan delivery, billing etc. staff members though. Maybe just a rough change-transition on billing systems, etc. or someone calling out on the delivery routes.
Otherwise, we appreciate you!
Delivery is great!
Driver left ruts in lane. Price is good but we shouldn’t have to pay to fuel Your trucks, that’s part of running a business.
I have nothing to do except be home. An improvement would be to give a two hour window for deliveries.
I love my driver Irvin Analco!
You are ALWAYS kind and punctual! Great company, please don't change a thing!
This was my first yearly service and Tim was great. He helped explain everything he did and how my water system was doing.
Just had a new water softener installed and Ron Ward did a great job. He was extremely professional, friendly, and the install looks perfectly neat.
That Was very courteous and.
Always friendly on the phone. The service people who come out are very polite and definitely know what they’re doing. They explain everything to me.
Sean was Very helpful and answered all questions
Great service
Your service is EXCELLENT!! I am very happy with my new system and the service I have received so far.

David javier is very friendly