Customer Testimonials
Service is great.
I am handicapped and they deliver the salt and fill my tank each time so it’s easy for me
Livraison du sel
Delivery driver takes the bags of salt to the basement and fills the softener for my elderly parent. They are always so nice when they deliver.
Reliable service,
Helpful, friendly staff
Our delivery person Ryan always does a great job. He is professional, efficient and timely. We appreciate him.
Great customer service! Anytime you call you get an actual person to speak with who will resolve any issue or answer any questions you have without skipping a beat.
Delivery is always quick and on time!
The personal and friendly service is excellent and response times are always good.
Thomas Bruce always pleasant
Our delivery person is professional, timely and efficient!
Home delivery service. Always a notification when it’s delivery time. Easy to contact by phone- not an automated phone service- but real people!!
Water, devoid of harmful chemicals is crucial-especially to someone who has already had cancer.
And we drink a lot of water.
Attractive countertop spigot.
All good.
Thank you.
Thank you for your review- we appreciate your business and feedback!
Quality salt delivered however, it would be nice to know within two hour window when the delivery will occur rather than just a date. Additionally, the delivery driver should have booties over his workbooks to prevent tracking moisture across our floor. He did not. And when asked if he could remove footwear he was resistant. Even though he attempted to wipe his feet it still should be addressed. Overall, we are very pleased with our Culligan Co.
Thomas Bruce 10/10
Water quality is excellent and service is great.
Quality well made products and professional support whenever required
Most everything
Mike is very friendly, polite and very knowledge. He answers all my question. It’s a pleasure dealing with him.
Your service tech Kyle Carter is great. Very friendly, polite and knows his stuff.
He always makes sure everything is clean before leaving.
Great service and the people are great 👍
I really enjoy the personal experience with the employees and staff give to my home.
The delivery drivers are always great - easy to work with, professional and friendly
consistent and affordable service, thank you.
Love the “call when needed” program and staff is very friendly when I call.
Ryan Calton is friendly and punctual.
Dependable
Fast and convenient.
Ollie is amazing and always so nice
Good service fair prices
Yearly service is always quick and easy. No problem scheduling appointments
Your service team is excellent—very knowledgeable and they take the time to explain everything step by step: what each component does, what’s in the water, and how to treat it. Even though some of it sounds like “jibberish” at first, they’re patient and genuinely passionate about breaking it down so it makes sense. just FYI we came from the city and never ever heard of a water softener. city water was always fine to us ( until ).
Just an idea: every 6 months or so, it might be helpful to have someone reach out to customers to explain any new products, review water treatment options, or go over how to properly maintain and clean the equipment. It took a service call after about 6 years for someone to mention the Razz $30 bottle that helps keep the machine clean. Is it a waste of money? Does it help? Time will tell—but it’s always good to hear advice from the pros once in a while.
I’d also be open to having someone come out periodically to re-test the water and see if there are better ways to treat it. I’m willing to pay if it makes sense. Right now, my wife and I are still discussing the iron tank filter, which I believe was quoted around $1,300. It’s a bit pricey, especially with how tough things are right now, but we are seriously considering it as an investment.