Customer Testimonials
Easy delivery and great water.
I don’t have to carry the salt to the softener.
Good customer service!
good job!
Every representative from your company that has come to the office has been professional and friendly and provided great service, but our delivery driver, Andrew, is phenomenal.Always on time, friendly and has gone out of his way to deliver a new machine immediately after ours stopped working. We are very happy customers- keep up the awesome service.
Prompt service by knowledgeable people
The salesman did a great job in explaining the product and how it works. I felt no pressure and he addressed all of my concerns. I am very happy with the water softner that I purchased!
Both are dependable
The service technician is very friendly. We appreciate the delivery and carrying the salt downstairs.
Personal service is above & beyond!
I have found Culligan products and services to be reasonably priced and staff most helpful when I am in need of advice.
I am an elderly widow. I no longer have the strength to bring to the salt bags or load them, so I made the decision to have it brought in.
The gentleman who delivered was very kind and helpful, he even advised me when I would likely require more. It may cost a little more than buying it from the store, but helps feel understand. It a burden. Thank you
Excellent ! Always on time , very fast & friendly .
The quality of water is very good.
I love the taste of the water & the delivery driver is the best. Always friendly & lives our dog.
Great service and great work 👍
Prompt and efficient service
Thank you,
Constance O'Donnell
Great service
Agustin did a excellent service today
Love the soft water. Always friendly and knowledgeable
Culligan's service, thoroughness, and availability it top notch.
Very dependable service
The customer service is exceptional,
The phone call are always answered by a very pleasant voice, service is great and service
personnel are very very pleasant.
Delivery and competitive pricing.
Will include the friendliness of the staff.
We switch from another competor and can't be happier. The machine keeps the cold very cold and the hot really hot. The water stays good and the deliveries are always on time.
The customer service is far superior to that of Madison's office. I am so happy I found out the Dodgeville office exists. Why? Because delivery times can sort of be scheduled timewise vs no time "can be given until delivery day and driver will call when on his way." That does not work for everyone.
Technician explained everything clearly he was very professional and friendly also.
Consistent. The new portal is great. Knowing all the dates in advance for pickup is very important for planning, so that is nice to have. Only issue is sometimes when being shipped, the lids can move a bit, and then there is a slow leak when they are stored on their side. I have also had the actual handle of the HEAVY bottle fall off. This could have been very dangerous for an older customer. Had this handle issue twice.

Always friendly staff on the phone. Deliveries are timely. Always take my concerns genuinely.