- Phone: (770) 787-4777
91 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friending, efficient ,try to do a very good job
They knew what they were doing and were professionals in carrying out the task.
Punctual. Professional and do a great job!
You come on time.
You answer any questions.
Your rates are competitive. You provide true value.
You do a thorough and complete job.
Friendly and efficient
Good and thorough
Technician was very efficient and discerning. Job was completed in minimal time and carpets looked very clean. Cost was reasonable. I plan to use your service again.
You're the. "Can-do" company! I've had good luck with your products
Friendly, good clean job
Quality Job. My carpets look great. Pricing was extremely reasonable.
The guys were great. Hard workers they also worked well together..I am very pleased
Name removed
I was VERY disappointed in the service I received. The cleaning crew had to come back a second day to totally redo a job that they said they completed. They tore up my front lawn with their service truck. Even after two solid days of cleaning they still left so may areas untouched. I ended up taking photos of the unfinished work and just finished the cleaning myself. I did get a discount on their services due to the fact it was such a poor job. The owner was very nice I just wish his staff was better suited for that type of thorough cleaning. Attention to deal was very much lacking by the cleaning staff and the project manager that came back the second day to check their work. Plus, they took my broom and two dust pans and they were never returned.
Excellent cleaning and very professional technician.
Reliable & you all do a great job
The service was good I call again
The technician was very helpful and through, did the job answered the few questions we had, and was pleasant.
One of the chairs that was cleaned does not look clean. The person who did the cleaning said that ServiceMaster will send someone to try again if it still looks bad after it dries. I'm hoping that's true. That's the chair that inspired me to call in the first place.
Good service & employees.
N/A
Supervisor in charge of the project told me the drying process was completed. With luck, a different person came out to pick up the dryers and found the HVAC vents under the house were full of water. This would have turned to mold and mildew if these had not been replaced. The Supervisor, Darrel, also tried to convince me the water damage was caused by a leak in the AC drain line. He must of thought I was stupid!!! Then I submitted, at the insurance company direction the bill from my plumber to replace the water line to the refrig that was broken as the refrig was pulled out several times to dry the floor under it. Again the Darrel factor. No response.
The tech was friendly and professional he was also on time
Your company has always done a wonderful job, the man that comes to my home is always the same one and is so nice, my carpets are old but look great when he leaves.
The tech does a great job on our floors
Lance, did a great job, very personable. I would recomend your service
Service person did a very thorough job, answered all questions I had, and finished in a timely manner. When he realized he was not going to make the exact time of my scheduled appointment due to another job overextending he called to let me know he would be late. I appreciate that.
I sent an email to your company letting you know how pleased we were with the service. The carpets looked very nice afterwards.
I like everything. Everyone is professional and the work is outstanding.
This rather large and challenging job was expertly done. Now that I have moved to a personal care situation it is not likely that I will be needing your service any more. Through the years for our home and for Mr. Last name removed' insurance agency your services have continued to very satisfactory. Thank you very much. Mrs Last name removed
Came early, and did a great job. Explained about cleaning Wool rugs,a lot of things I did
not know.
missed stain area in back bedroom