- Phone: (901) 854-6225
152 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The two gentlemen who came out to give me an estimate were very polite and prompt.
Curteous and professionalism of the technicians. The did not waste time and got the job done in a timely manner.
Dryer duct cleaning was done by Adam. He does a fantastic job. He is very thorough, informative, and he cleans up everything before he leaves. He is a vey nice young man and performs an excellent service at a reasonable price.
The project manager and the technician were very knowledgeable, informative and were willing and able to answer all of my questions. We had treatment for an oder from an animal issue and will not know for a while if the treatment was totally successful however the technician seemed to be very thorough.
Your Customer Service is outstanding. We had you clean our bonus room and stairs and some of the stains reappeared after it dried. You called us the following day to get feed back on your service You were very pleasant and made arrangements with our heavy schedule to come back after the Thanksgiving holiday and take care of the stains if possible. You are extremely customer care orientated and the young man that came to clean the carpet was very pleasant and professional. We will tell our neighbors and friends to use your company, because you truly care about to an excellent job!
Thank you and have a very Happy Thanksgiving, The Last name removed's
Friendly personalized and very professional service is why we keep choosing Service Master. Your technicians are politeand professional. It is a pleasure doing business with such a great company. Sincerely, Bob Toberman
Friendly and prompt service people. Quality workmanship.
Your service associate was friendly, courteous, and prompt, however the cleaning result was not up to your previous standards. There are dirty streaks, and there are some areas where the carpet was not cleaned sufficiently.
Came on time. Nice person to do the work, Joshua. Did a good job. DIdn't over charge.
My carpet still looks like it did.It looks like they ran the machine on carpet to make the valcum marks.
Friendly and professional. Do what you say!!
Josh was pleasant and courteous, as well as efficient. Carpets look good.
Very professional, reasonable cost, Josh did a good job and was easy to work with.
When he had to come back to clean the one small rug again, it was no hassle.
I appreciate this.
your technician was on time, courteous, and professional.
Chris is a great asset to your company. Did a great job and very personable.
The job is done well and the people who do the job are pleasant and easy to work with.
Very professional and on time.
We love the great professional service provided by Chris. Chris is very knowledgable re service/products. He's very thorough and detailed re his job performance. He has great people skills and is the Best!!!! I'll most certainly recommend Chris/SvM of G'town to all of our friends.
Prompt and thorough
On time, professional, did a great job.
Your employees are pleasant, courteous and neat, the work is performed in a manner to disrupt the customers as little as possible and you immediately corrected anything we were displeased with. I would not hesitate to recommend you and will use you for any future services I need.
They called ahead, and did a great job. Came back second time because we had lot of stains .
Cheerful and professional service
Speedy response to need with fast and efficient service. Cory was a very good and friendly technician .
I liked the professional manner in which the young lady answered my questions. I thoroughly enjoyed Cory's personable, yet professionally knowledgeable demeanor. I will be calling on your services in the near future for duct cleaning.
Technician worked very hard, like it was his own home. Appreciated him spot testing beforehand, in order to determine what could be cleaned, instead of cleaning everything and then charging us for it.
You guys are great..you show up on time, call ahead. Wonderful. Always a pleasure.
The service was on-time, professional and complete.
prompt and efficient
The carpet is old, but it still looked good after Caleb finished.
I have not scheduled residential cleaning services at this time. An appointment will be scheduled within the next few weeks.