ServiceMaster Of Germantown
715 Chaney Cove Ste. 102
Collierville
TN 38017
United States
  • Phone: (901) 854-6225

Average rating: 9.1 out of 10 based on 152 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 18, 2015 — Rated 6 out of 10 by S.J. ServiceMaster Of Germantown
How did we disappoint you and what can we do to make things right?

One small stain spot remains in 1 bedroom. When I mentioned it to Tyler he said it wouldn't come out. Would have liked him to at least try a little extra
something to remove it. He did good job on all the other stains but that one is very visible.

Report a concern   June 15, 2015 — Rated 10 out of 10 by S.J. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Always on time and you do a good job.

Report a concern   June 9, 2015 — Rated 10 out of 10 by L.R. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Friendly, efficient, prompt, reasonable pricing

Report a concern   May 29, 2015 — Rated 8 out of 10 by R.S. ServiceMaster Of Germantown
What could we do to improve?

be on time

Report a concern   May 1, 2015 — Rated 10 out of 10 by S.C. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Fair price, good work and communication

Report a concern   April 30, 2015 — Rated 10 out of 10 by C.S. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

You are prompt, courteous and do a fantastic of cleaning my carpets!

Report a concern   April 29, 2015 — Rated 10 out of 10 by P.D. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Prompt, efficient and thorough. I had my kitchen Mexican tile and grout cleaned and sealed. It looks like new!!

Report a concern   April 9, 2015 — Rated 9 out of 10 by H.F. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Our technicians were knowledgeable, curteous, and thorough. I also appreciated not be up sold.

Report a concern   March 10, 2015 — Rated 10 out of 10 by A.G. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

The young man you sent was very friendly and professional. He did an AWESOME job!!!

Report a concern   February 9, 2015 — Rated 10 out of 10 by L.B. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Always do a good job for me. I get my carpets cleaned approx 2x a year.

Report a concern   January 27, 2015 — Rated 10 out of 10 by R.D. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

It was fast and efficient service. My carpets look great--like brand new!

Report a concern   January 21, 2015 — Rated 10 out of 10 by G.L.W. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Staff was nice to work with and did a great job cleaning my tile floors.

Report a concern   January 20, 2015 — Rated 10 out of 10 by N.S. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

polite young men. did a good job.

Report a concern   December 28, 2014 — Rated 10 out of 10 by D.J. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Professional,friendly and courteous service employees. the work was done efficiently and thoroughly. Thank you.

Report a concern   December 11, 2014 — Rated 3 out of 10 by S.J. ServiceMaster Of Germantown
How did we disappoint you and what can we do to make things right?

None of the stains came up and the walk areas are still as dirty as they were. I know a lot of the stains were pet stains but I had just dirt stains too that didn't come up.

Report a concern   December 2, 2014 — Rated 10 out of 10 by J.S. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

The folks you send out are so very professional and courteous! Will definitely use your service again and recommend it to others.

Report a concern   November 25, 2014 — Rated 9 out of 10 by C.W. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

The young men that came to my house were courteous and professional.

Report a concern   November 24, 2014 — Rated 9 out of 10 by J.C. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

I was able to schedule an appointment fairly soon after I called, and at a time convenient for me. Service was polite, professional, and fast. And my floors look great!

Report a concern   November 18, 2014 — Rated 9 out of 10 by G.K.D. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Good service and work

Report a concern   November 7, 2014 — Rated 10 out of 10 by A.A. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Chris was very nice and did a great job!!

Report a concern   October 22, 2014 — Rated 10 out of 10 by C.S. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Chris was very professional and did a great job!

Report a concern   October 21, 2014 — Rated 5 out of 10 by J.P.G. ServiceMaster Of Germantown
How did we disappoint you and what can we do to make things right?

There are many spots still on the carpet. Technician said he was unable to get some out. I would like a re-service for the living room and try it one more time. Tech was very cordial and knowledgeable.

Report a concern   October 16, 2014 — Rated 7 out of 10 by S.D. ServiceMaster Of Germantown
What could we do to improve?

I guess everything was fine. Just not what I expected

Report a concern   October 13, 2014 — Rated 9 out of 10 by D.W. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

The representative was early for his appointment and did a very thourough job.

Report a concern   October 13, 2014 — Rated 9 out of 10 by R.B. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

The technician did an excellent job cleaning our carpets.

Report a concern   October 9, 2014 — Rated 10 out of 10 by P.D. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Residential technician Chris Turner and assistant were very efficient and helpful; especially on providing advise on caring and cleaning of our floorings.

Report a concern   October 6, 2014 — Rated 10 out of 10 by B.J. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Cost is very competitive. Friendly service. Easy to schedule and on time.

Report a concern   October 2, 2014 — Rated 10 out of 10 by R.H. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

price was fair for amount of cleaning that was done, and tech was courteous and efficient

Report a concern   September 30, 2014 — Rated 10 out of 10 by J.K. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Your technician was very nice and knowledgeable. My carpet looks so much better!

Report a concern   September 24, 2014 — Rated 9 out of 10 by C.P.D. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

I liked that my area rug didn't have to be taken and the rate was reasonable.


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