ServiceMaster by Rice
7605 University Avenue
Clive
IA 50325
United States
  • Phone: (515) 274-9109

Customer Testimonials

Report a concern   April 18, 2016 — Rated 9 out of 10 by C.W. ServiceMaster by Rice
What do you like about our residential cleaning services?

They were prompt in arriving. Listened carefully to instructions. They did an excellent job. Very thorough. Thank you!

Report a concern   December 16, 2015 — Rated 10 out of 10 by T.B. ServiceMaster by Rice
What do you like about our residential cleaning services?

working with the customer and doing good job

Report a concern   November 13, 2015 — Rated 9 out of 10 by H.S. ServiceMaster by Rice
What do you like about our residential cleaning services?

On time, provides an estimate before beginning, thorough.

Report a concern   October 15, 2015 — Rated 9 out of 10 by J.D. ServiceMaster by Rice
What do you like about our residential cleaning services?

Everything

Report a concern   October 8, 2015 — Rated 10 out of 10 by B.J. ServiceMaster by Rice
What do you like about our residential cleaning services?

Prompt and courteous...

Report a concern   September 2, 2015 — Rated 10 out of 10 by M.A.J.W. ServiceMaster by Rice
What do you like about our residential cleaning services?

Superior cleaning every time. Technicians listen to my carpet concerns. Technicians provide helpful feedback.

Report a concern   August 5, 2015 — Rated 9 out of 10 by M.J.S. ServiceMaster by Rice
What do you like about our residential cleaning services?

Thorough service

Report a concern   July 27, 2015 — Rated 10 out of 10 by P.E.C. ServiceMaster by Rice
What do you like about our residential cleaning services?

The excellent professional work

Report a concern   June 30, 2015 — Rated 10 out of 10 by K.M. ServiceMaster by Rice
What do you like about our residential cleaning services?

Extremely courteous and helpful. Our carpet looks great!

Report a concern   April 17, 2015 — Rated 10 out of 10 by A.B. ServiceMaster by Rice
What do you like about our residential cleaning services?

Job well done, very professional and pleasant.

Report a concern   April 13, 2015 — Rated 10 out of 10 by S.S. ServiceMaster by Rice
What do you like about our residential cleaning services?

I have had them come out several times. They are friendly, timely and do an excellent job.

Report a concern   March 23, 2015 — Rated 10 out of 10 by H.Y. ServiceMaster by Rice
What do you like about our residential cleaning services?

Prompt, friendly, thorough!

Report a concern   March 19, 2015 — Rated 10 out of 10 by S.W. ServiceMaster by Rice
What do you like about our residential cleaning services?

Your employee was very good, he was kind andconsiderete.

Report a concern   February 17, 2015 — Rated 10 out of 10 by M.G. ServiceMaster by Rice
What do you like about our residential cleaning services?

Prompt, superior serivce in a most cooperative and respecful fashion. I couldn't be more satisfied.

Report a concern   January 22, 2015 — Rated 10 out of 10 by M.A.J.W. ServiceMaster by Rice
What do you like about our residential cleaning services?

Easy to work with. Listened to my carpet concerns. Service tech. took added care in identifying lingering stains on carpet.

Report a concern   January 5, 2015 — Rated 10 out of 10 by K.F. ServiceMaster by Rice
What do you like about our residential cleaning services?

Fast and friendly. Came on short notice and got it done before christmas. Carpet looks great.

Report a concern   December 24, 2014 — Rated 10 out of 10 by M.B. ServiceMaster by Rice
What do you like about our residential cleaning services?

Gary always does a very good job. Takes pride in what he is doing and always makes sure that I am happy with it before he leaves or tells me to call if any problems.

And I like that you stand behind the work. If you are not happy or something isn't quite right you make it right

Merry Christmas

Report a concern   December 15, 2014 — Rated 10 out of 10 by D.R. ServiceMaster by Rice
What do you like about our residential cleaning services?

Words cannot express the excellent customer service I was given from the very beginning. I scheduled an appointment three times and cancelled twice because I was having difficulty in getting all of my things out and moved to my new condo. Leah and Marie could not have been more helpful. They are perfect, it's that simple. And the carpet looked fantastic. Will definitely sing your praises......customer service is a dying art. Thanks for making a difficult move end with a great experience. Happy holidays to each of you.

Report a concern   November 20, 2014 — Rated 10 out of 10 by E.S. ServiceMaster by Rice
What do you like about our residential cleaning services?

Quick yet thorough cleaning

Report a concern   November 18, 2014 — Rated 10 out of 10 by J.S.H. ServiceMaster by Rice
What do you like about our residential cleaning services?

They were quick workers, very respectful and courteous. This is the third time we have had them clean twice in Iowa and once in another state.

Report a concern   November 11, 2014 — Rated 10 out of 10 by L.P. ServiceMaster by Rice
What do you like about our residential cleaning services?

The person who came to my Mom's house to clean today was very polite and worked 2 hours straight. After she left, I went down the basement and she had done everything I had hoped would be done. Everything was as cleaned as I had hoped in a basement that was not an easy task for cleaning. I have been working on my Mom's house for over 4 months now just to get things moved out and sorted and finally some cleaning and I just HAD to have some help. Today was my 23rd trip to Storm Lake from Ames in 4 1/2 months. I am worn out and appreciate the woman who came today. (I think her name was Brittany? but I am not sure. Please tell her thank you again from me. Thank you. Susan Harrington (Name removed's house)

Report a concern   October 10, 2014 — Rated 10 out of 10 by M.B. ServiceMaster by Rice
What do you like about our residential cleaning services?

Several things....1) Technician was very friendly, thorough, thoughtful of my property, and did a great job, 2) carpets came cleaner than I thought they would, 3) cost.

Report a concern   October 6, 2014 — Rated 10 out of 10 by M.M. ServiceMaster by Rice
What do you like about our residential cleaning services?

On time and did a nice job.

Report a concern   September 18, 2014 — Rated 10 out of 10 by J.J.E. ServiceMaster by Rice
What do you like about our residential cleaning services?

The job was done well and we are completely satisfied

Report a concern   August 12, 2014 — Rated 10 out of 10 by N.S. ServiceMaster by Rice
What do you like about our residential cleaning services?

Trustworthy and do a great job!

Report a concern   July 8, 2014 — Rated 10 out of 10 by H.S. ServiceMaster by Rice
What do you like about our residential cleaning services?

Fast, thorough.

Report a concern   July 4, 2014 — Rated 9 out of 10 by M.J.S. ServiceMaster by Rice
What do you like about our residential cleaning services?

Quality work although the Storm Lake service is limited in not being able to clean the outside of 2nd floor windows readily since they don't bring a tall enough ladder. Last year the Servicemaster men drove to our friend a mile up the road to borrow his ladder. This year the girls offered to try the same thing but that was day of the bad storm (certainly no one's fault) so we opted to skip one high window rather than take the extra time to get taller ladder from our friend - I wanted girls to get back to Storm Lake before bad storm set in. Screen on the other tall window is loose because their ladder wasn't tall enough for them to really secure it (thought we had it but came loose right after they left). Girls did a very nice job on what they could reach. I'll probably need to make other arrangements for high windows in future - not fair to the workers not to have the equipment needed.

Report a concern   May 29, 2014 — Rated 10 out of 10 by L.G.L. ServiceMaster by Rice
What do you like about our residential cleaning services?

good help

Report a concern   May 28, 2014 — Rated 9 out of 10 by S.G.P. ServiceMaster by Rice
What do you like about our residential cleaning services?

Friendly, thorough, very helpful, fast, professional

Report a concern   May 22, 2014 — Rated 10 out of 10 by T.H. ServiceMaster by Rice
What do you like about our residential cleaning services?

Thorough, staff arrives on time


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