Ann Arbor Mortgage Companies
2200 Green Road
Ann Arbor
MI 48105
United States

Customer Testimonials

Report a concern   January 13, 2018 — Rated 10 out of 10 by B.B. Ann Arbor Mortgage Companies

She is tremendous!

Report a concern   December 15, 2017 — Rated 10 out of 10 by P.D.S. Ann Arbor Mortgage Companies

Susan was very eager and willing to have my business, and was willing to work to match any lower interest rates that I found. She clearly explained fees and what could and couldn't be changed or waived. She was responsive and prompt.

Report a concern   December 13, 2017 — Rated 10 out of 10 by A.A. Ann Arbor Mortgage Companies

It was very nice working with Susan. She is very informative. She made the whole difficult process very easy. She response to all your question in details. I highly recommend her.

Report a concern   December 5, 2017 — Rated 10 out of 10 by M.A.D. Ann Arbor Mortgage Companies

Efficient, patient and great knowledge and customer care.

Report a concern   December 1, 2017 — Rated 10 out of 10 by C.A.S. Ann Arbor Mortgage Companies

I like knowing that Susan is looking out for us, even three years after we purchased our house. She is accessible and makes the mortgage process way less intimidating than it could be.

Report a concern   November 28, 2017 — Rated 10 out of 10 by S.K.V. Ann Arbor Mortgage Companies

Everything went by very smoothly with help of Susan Heren and her team. Thank you for making it happen for us. Sonali and Joseph.

Report a concern   November 2, 2017 — Rated 10 out of 10 by K.C.T. Ann Arbor Mortgage Companies

Susan was phenomenal. She was friendly and knowledgeable and moved so quickly.

Report a concern   October 26, 2017 — Rated 10 out of 10 by K.K.P. Ann Arbor Mortgage Companies

Great service. Always on top of everything I needed to get done.

Report a concern   September 18, 2017 — Rated 10 out of 10 by R.D.B. Ann Arbor Mortgage Companies

Fast

Report a concern   August 23, 2017 — Rated 9 out of 10 by S.R.S. Ann Arbor Mortgage Companies
What do you like about our services?

Very prompt and proactive service. Susan was very patient in explaining the whole mortgage process.
She was very approachable and always provided me with detailed clarifications on issues i had addressed. I'd totally recommend her and go back to her in the future if and when i am in the market again!

Report a concern   August 22, 2017 — Rated 10 out of 10 by F.F. Ann Arbor Mortgage Companies

Susan is great to work with - she is a great problem solver and can be relied on to follow through with enthusiasm. I have great confidence when I refer clients to her.

Report a concern   August 6, 2017 — Rated 10 out of 10 by K.K. Ann Arbor Mortgage Companies
What do you like about our services?

Funding prior to sitting down to close is great - also all your mortgage bankers are super at their jobs.

Report a concern   August 1, 2017 — Rated 10 out of 10 by Y.G. Ann Arbor Mortgage Companies
What do you like about our services?

I like work with Susan. Thank you!

Report a concern   July 31, 2017 — Rated 10 out of 10 by N.A. Ann Arbor Mortgage Companies
What do you like about our services?

Susan stays on top of the details therefore keeping the loan process moving forward quickly.

Report a concern   July 24, 2017 — Rated 10 out of 10 by D.M. Ann Arbor Mortgage Companies
What do you like about our services?

Susan is awesome at communicating, follow up and follow through in any transaction I have completed with her. I look forward to working with her in the future!

Report a concern   July 9, 2017 — Rated 10 out of 10 by L.I. Ann Arbor Mortgage Companies
What do you like about our services?

Susan Heren was very diligent and proactive. She delivered great service! Definitively will work with her again!

Report a concern   June 23, 2017 — Rated 10 out of 10 by T.W. Ann Arbor Mortgage Companies
What do you like about our services?

Very professional and courteous throughout the home buying process.

Report a concern   June 16, 2017 — Rated 10 out of 10 by B.L.T.E. Ann Arbor Mortgage Companies
What do you like about our services?

The guidance and personal attention given by my loan officer Susan. Also the weekly updates giving the status of your loan.

Report a concern   May 9, 2017 — Rated 10 out of 10 by B.N. Ann Arbor Mortgage Companies
What do you like about our services?

Friendly helpful and quick to respond to questions.

Report a concern   April 29, 2017 — Rated 10 out of 10 by K.B. Ann Arbor Mortgage Companies
What do you like about our services?

Susan did a fantastic job keeping both my clients and myself informed of the progress of their loan throughout the entire transaction.

Report a concern   April 26, 2017 — Rated 10 out of 10 by K.G. Ann Arbor Mortgage Companies
What do you like about our services?

Susan is great as is the rest of the staff! Ann Arbor Mortgage is a great lender to work with through a transaction.

Report a concern   March 15, 2017 — Rated 10 out of 10 by Y.W. Ann Arbor Mortgage Companies
What do you like about our services?

She has been a great agent in every aspect. Very professional and thoughtful. Highly recommended.

Report a concern   January 17, 2017 — Rated 9 out of 10 by M.A.C. Ann Arbor Mortgage Companies
What do you like about our services?

Susan was knowledgeable, direct, and seemed invested in helping us.

Report a concern   January 1, 2017 — Rated 10 out of 10 by T.H.J. Ann Arbor Mortgage Companies
What do you like about our services?

Prompt follow up - ability to close quickly

Report a concern   January 1, 2017 — Rated 10 out of 10 by M.A. Ann Arbor Mortgage Companies
What do you like about our services?

Very efficient, personal, and comprehensive approach

Report a concern   October 23, 2016 — Rated 10 out of 10 by J.D.Z. Ann Arbor Mortgage Companies
What do you like about our services?

Susan was extremely helpful in taking the time to explain the basics of home loans to me as a first time home buyer. She was always available throughout the process to answer questions.

Report a concern   October 3, 2016 — Rated 10 out of 10 by M.B. Ann Arbor Mortgage Companies
What do you like about our services?

I was kept apprised of each step of my clients transaction. And....best of all, we were able to close right on time with no glitches.

Report a concern   September 25, 2016 — Rated 10 out of 10 by F.A. Ann Arbor Mortgage Companies
What do you like about our services?

Because of her accuracy in the follow-up things and dedication to her work and way of persuading it to us and follow-up to the finer things and speed of response for any question and style upscale in dealing

Report a concern   September 25, 2016 — Rated 10 out of 10 by H.S.S. Ann Arbor Mortgage Companies
What do you like about our services?

I appreciated very much her perseverance, commitment and follow up of the work she did.

Report a concern   September 24, 2016 — Rated 10 out of 10 by R.R. Ann Arbor Mortgage Companies
What do you like about our services?

Susan always took my phone calls. Even into the evening and on weekends, I was never made to feel that I was imposing. She was always so pleasant and always had a sincere empathic laugh if I'd vent. She was also careful to explain details to me via emails or texts, in depth and to my satisfaction.


Privacy Policy