Ann Arbor

Customer Testimonials

Report a concern   May 19, 2019 — Rated 10 out of 10 by F.R. John Adams Mortgage
What do you like about our services?

Quick reliable friendly helpful

Report a concern   May 18, 2019 — Rated 10 out of 10 by S.L.P. John Adams Mortgage
What do you like about our services?

We called Brad late on a weeknight with needing a Hail Mary for a pre approval letter..... let me explain....

We had previously been approved with Quicken and ready to go through the loan process. Our realtor referred us a few times to Brad saying, “just check it out, he’s great to work with.” At the time, we didn’t need any assistance as we were satisfied with the services from Quicken. However, after seeing a home we loved, we needed to adjust our pre approval letter and it was next to impossible to get in touch with our Quicken representative.

As the home buying process is very time sensitive, we needed the adjusted letter ASAP... we decided to try our luck with reaching out to Brad. Like I said, we called late during the week and he actually answered and took our call! He helped ease our anxiety and assisted with getting the new letter by the very next morning. From that moment on, we canceled our loan with Quicken and went with Brad. We didn’t regret it! Not only was Brad responsive, proactive, and friendly, we got a better rate! I am so happy and grateful how things worked out and led us to Brad’s services.

Report a concern   May 18, 2019 — Rated 10 out of 10 by M.P. John Adams Mortgage
What do you like about our services?

Good communication and got the loan approved on time.

Report a concern   May 16, 2019 — Rated 9 out of 10 by Ronald J Teachout John Adams Mortgage
What do you like about our services?

We had some hiccups but they where not because of Ann Arbor Mortgage or Capital Title. We had a complex mortgage, which is why we were refinancing. Christina was professional and kept things moving. I will recommend Christina and Ann Arbor Mortgage to any one i know that is looking to buy a house or refinance.

Report a concern   May 11, 2019 — Rated 10 out of 10 by N.M.B. John Adams Mortgage
What do you like about our services?

Christina was incredibly helpful and responsive! She was very good at explaining all the steps we needed to take to close on our first home.

Report a concern   May 11, 2019 — Rated 10 out of 10 by M.A.C. John Adams Mortgage
What do you like about our services?

Very efficient, very friendly and *very* responsive.

Report a concern   May 7, 2019 — Rated 10 out of 10 by M.M.R. John Adams Mortgage
What do you like about our services?

Brad is very responsive and keeps both myself and our clients informed through every step of the mortgage process.

Report a concern   May 4, 2019 — Rated 10 out of 10 by J.B. John Adams Mortgage
What do you like about our services?

Brad was fantastic. He did everything in his power to get us the loan we wanted! We can’t thank him enough!

Report a concern   April 25, 2019 — Rated 10 out of 10 by K.L. John Adams Mortgage
What do you like about our services?

Christina is always great. She responds quickly to clients and explains things well.

Report a concern   April 19, 2019 — Rated 10 out of 10 by M.M.B. John Adams Mortgage
What do you like about our services?

Brad was informative and helpful throughout the process. I really appreciated his willingness to explain and do some hand holding with me.

Report a concern   April 9, 2019 — Rated 10 out of 10 by Abhishek Sudhakaran John Adams Mortgage
What do you like about our services?

Christina is very friendly and patient. Someone who truly works for the client. Got us the best rates and is always available.

Report a concern   March 27, 2019 — Rated 10 out of 10 by J.C. John Adams Mortgage
What do you like about our services?

Brad was great to work with! All loan information was presented in an easy to understand and transparent manner. Brad was very quick to respond to all my questions. From getting preapproval on short notice after hours, until final closing it was a pleasure to work with Brad.

Report a concern   March 22, 2019 — Rated 10 out of 10 by A.R. John Adams Mortgage
What do you like about our services?

Brad was very friendly and helpful throughout the entire loan approval process.

Report a concern   March 22, 2019 — Rated 10 out of 10 by M.J.F. John Adams Mortgage
What do you like about our services?

Brad is very responsive.

Report a concern   March 20, 2019 — Rated 10 out of 10 by H.A.P. John Adams Mortgage
What do you like about our services?

She is so nice that is a big blessing to work with her.. She’s awesome

Report a concern   March 10, 2019 — Rated 10 out of 10 by W.J.C. John Adams Mortgage
What do you like about our services?

She was very helpful, every step of the way, and answered our questions in a way that we could understand.

Report a concern   March 1, 2019 — Rated 10 out of 10 by A.C.F. John Adams Mortgage
What do you like about our services?

My process went very smooth, got my pre-approval letter in a day, and after getting approved for a credit and not getting a house he was able to hold it a few extra weeks, so I could use it for the next one, very satisfied with his service.

Report a concern   February 28, 2019 — Rated 10 out of 10 by T.A.I. John Adams Mortgage
What do you like about our services?

Very prompt communications and worked doggedly with both myself and buyer to complete this deal.

Report a concern   February 16, 2019 — Rated 9 out of 10 by Alice Roderick John Adams Mortgage
What do you like about our services?

Prompt- knowledgeable- and throughout!
Good job.

Report a concern   February 9, 2019 — Rated 10 out of 10 by S.B. John Adams Mortgage
What do you like about our services?

Brad was thorough and patient while working with this first-time home buyer. The transaction had numerous complicating factors in relation to bad weather, holidays, and the government shut down. Throughout the entire process, Brad kept everyone on track and made sure that both sides of the transaction were fully informed. The sale closed in record time given the mitigating factors. I am sure that all the smooth parts of the transaction had to do with Brad's attention to detail, thoroughness, and clear communication. Thank you Brad!

Report a concern   January 18, 2019 — Rated 10 out of 10 by Ciara L Peterson John Adams Mortgage
What do you like about our services?

Christina was an absolute pleasure to work with! I highly recommend her with your mortgage process! She was very good at communicating which is key for me. She was always quick to return a phone call, text, or email. What I loved about Christina and Ann Arbor Mortgage Companies is she guaranteed to match or beat anyone's interest rate and fees. This was important to me because I wanted the best deal and she made sure I was getting the best deal. This was the first home that I bought so I had a lot of questions throughout the whole process. She was great with answering all of my questions and making sure I felt comfortable during the whole process.

Report a concern   December 6, 2018 — Rated 10 out of 10 by G.S.B. John Adams Mortgage
What do you like about our services?

Quick and efficient!

Report a concern   December 5, 2018 — Rated 10 out of 10 by N.T.G. John Adams Mortgage
What do you like about our services?

Brad was very open and transparent through the whole process. Brad was also very timely.

Report a concern   December 4, 2018 — Rated 10 out of 10 by M.J.J. John Adams Mortgage
What do you like about our services?

Brad was very easy to communicate with us and made us comfortable. Neither myself or my husband are particularly comfortable with all the computerized systems and he helped ease our frustration.

Report a concern   November 24, 2018 — Rated 10 out of 10 by Maura Rains John Adams Mortgage
What do you like about our services?

I like the weekly updates and communication!

Report a concern   November 22, 2018 — Rated 10 out of 10 by Aline Ribeiro Penkevich John Adams Mortgage
What do you like about our services?

Brad made our whole process of getting a mortgage seem easy, he is very responsive and is always willing to answer all our questions. We can't recommend him enough.

Report a concern   November 21, 2018 — Rated 10 out of 10 by Lynda Schultz John Adams Mortgage
What do you like about our services?

Britain’s is very responsive, professional and anticipates any needs or questions. I would highly recommend her.

Report a concern   November 19, 2018 — Rated 10 out of 10 by K.T. John Adams Mortgage
What do you like about our services?

Brad was very on top of the process and communicated efficiently with us.

Report a concern   November 17, 2018 — Rated 10 out of 10 by Blake Gerald Stamper John Adams Mortgage
What do you like about our services?

Brad was knowledgeable, helpful and most of all, patient. He made a normally stressful process, easy and painless. We’re so grateful for his help and love our new home.

Report a concern   November 17, 2018 — Rated 10 out of 10 by J.A.M. John Adams Mortgage
What do you like about our services?

Brad is amazing! He included me in all the emails involving my buyers and got us a clear to close within 2 1/2 weeks! I will definitely refer him to my clients.


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