Customer Testimonials
Matt Chojnacki and Jenn Wolfgang are wonderful to work with.
They are organized and always on top of things!!
Communication is great.
Kristen was just amazing. She walked us through the process, worked extra hard so we could close quickly. Really pleased. Kristen was available on the weekends to help us out as well, as we were kind of stressed to make it happen so fast. I hope Kristen gets good vacation time as she works so hard! Thank you
Britt and First name removed
And our pups say thank you as they now have a yard!!!
She was attending my calls and emails even during the weekend, also she was always sending me reminders if some information was missing.
From start to finish Sue was amazing. This home purchase was my first and I did not even know where to begin. Sue helped guide me though the process and had excellent contacts for additional support. She always contacted me within 24 hours when I asked her a question (and I had several), often she would get back to me within two hours. Buying a home is a major life decision and was stressful especially for a first time buyer but I feel that Sue made that whole process a lot less stressful. I have and will continue to recommend her to all my friends and family that are looking to buy a home.
Jason D.
Kristen is the absolute best! We've worked with her since 2013 for our original mortgage, then two more refinances in 2017 and 2021. She is always super responsive to emails, very patient when answering questions and explaining things, and gets the process done quickly and efficiently.
Easy to work with. Very knowledgeable and hard working.
Thanks Ronya - another fantastic transaction!
Wonderful ! Joe is so knowledgeable ! Trust Joe with all my clients . Always a smooth closing with John Adams Mortgage.
Smooth and seamless...Thank You!
I loved that we felt like people rather than a number or figure
Christina made the loan process seamless! She is knowledgeable, professional and very responsive. Day or night she was just a phone call or text away. I would recommend her to anyone who wants a stress free process when financing their home.
Communication was excellent!
Brad was fantastic!!! I would never use another lender in my life!
He responded to every question/need that we had in a timely manner.
Quick response, kind and helpful staff.
Every thing!🥰
This was my fourth home purchase and I have dealt with several different mortgage brokers around the country. Heather and John Adams Mortgage were definitely a class act. Very responsive and any time, made the application process easy and straightforward and obtained a truly impressive rate. There were no issues, hiccups or last minute surprises and was probably the easiest mortgage process I have ever gone through.
Deb was able to make the transaction quicker than anticipated. She got the appriasal done in half the time normally allowed. My client was very happy with her.
I loved how Kristen communicated with my buyer and me. I was so impressed! I had first time buyers and they didn't understand some things, but Kristen was able to explain everything to them so they knew what was going on and what to expect.
It was very smooth transaction, updates kept everyone informed.
Kristen Hesse, paired with Michigan based John Adams Mortgage Company is an all-the-way-around fantastic combination of excellent mortgage home loan products, competitive rates and impeccable service. Kristen is dedicated to making sure my client's have a detailed understanding of the application and loan approval process. Her frequent communications with my clients, with me, and title company associates involved are professional, detailed, low-stress directives, within a streamlined system. Kristen is responsive evenings and weekends, she is smart, follows up on everything, and she pays attention to the buyer's mortgage pertinent contract terms, keeping the transaction on time. I'll absolutely continue to recommend both Kristen and JAMCO to my clients and friends for new home mortgage and refinance services.
Weekly updates are helpful keeping me informed of the loan process.
The experience my loan officer has.
Excellent
Mark Sera = 10/10 every time! Thank you!
Fast settlement and Vanessa was great about staying in contact.
John and his staff were amazing! They were informative, prompt, and professional during our entire process. I would recommend them to anyone for their home buying needs. Thank you!
Kristen was great. She was extremely knowledgeable and communicated proactively about next steps. She was also very responsive and did a great job answering our questions. She also worked very efficiently, which was critical for getting our offer in quickly and getting the house.
Very knowledgeable, experienced, and helpful