Customer Testimonials
Joe & Maria provided frequent updates to myself and my client. Everything was done very timely and client was very happy.
Communication was great and the process was well explained. I feel everyone was on the same page and had a team working for me.
Randy keeps in touch with me on progress and issues and he is quick to respond to my request to contact a new lead.
As always the best!!!!
Great customer service and always easy to get a hold of someone that responds very quickly.
Will recommend / refer to friends and family!
Professionism, availability and support.
Excellent follow up and support
Chris did an incredible job with my buyer. It had been a long time since she had purchased a home and Chris was very helpful in explaining the process.
Chris is organized, follows up on things and keeps in contact with updates. The loan closed on time with no issues. My buyer was very satisfied and Chris made my job easy. Thanks Chris for all your help!
Chris was extremely attentive and very thorough and was always available as I had a lot of questions. He was pleasant and easy to work with. This can be a daunting process but Chris made it as easy as possible and less stressful than it could have been.
Corey was very friendly, knowledgeable and responsive through a fairly lengthy refinancing procedure. Thanks again!
My favorite thing is my mortgage loan consultant, Chelcie Burns!
It was all very convenient, easy and transparent. All of my questions were answered and the process went seamlessly.
What seemed like it would be simple ended up being complicated, and Chris just handled everything!
Although there was hold up in closing, Ronya fought to get me qualified for the home mortgage amount I needed. Strongly recommend emailing instead of communicating by phone it makes process much faster.
The Capital title lady Anglica I believe her name was, at signing was a nasty lady with a bad attitude who completely ruined a happy moment for me and my significant other.
They were very attentive, easy to get a hold of, and ahead of schedule.
Troy was extremely helpful, knowledgeable and efficient. The team approach worked well with follow up. The technology, including online portal, web tutorials and email interaction was effective. Great experience.
The loan process was very smooth. We conducted the whole process remotely which was a huge benefit for us living out of town. Debbie kept us updated on all files that needed attention, signatures, and additional information.
Kristen was absolutely great to work with. She epitomizes want customer service is all about. She is friendly, professional, readily available, and she made the entire process so easy for us. I cannot say enough about how I appreciate her amazing effort looking out for our best interests.
David was always there when ever we needed anything! He was super nice and literally helped us every step of the way!! If we had any questions or just to check the status of something he would answer and if he didn’t he would call us back as soon as he could. I would HIGHLY recommend him to my friends and family!!
I refer all my clients to Corrie Dye Hale, when they do not have a lender. She is AWESOME to work with. Responsive, efficient and wonderful!
Responsive, knowledgeable , accountability. Heather was upfront and straight forward.
We really value the constant communication, advice and great conversations we have had these last few weeks. We were up-to-date with everything every step of the way on this long journey thanks to all of you. You have the best team and we know that no other lender would have the tenacity and real life experiences to make the process happen as fast and as diligently as you all did.
We appreciate your patience with us, through all our frustrations that we had during this endless process, especially with the appraisals. We will continue to share our success story with all our clients, friends, and family. We want the world to know how exceptional you and your teams are and what a superior level of customer service you offer.
Amanda always does an amazing job. Thank you.
As always an outstanding experience!
Many of my buyers have used Ronya over the last several years & Ronya is the best! She always returned a phone calls, was very informative & did what she said she would do! She just holds herself to a higher standard. At the end of the process my buyers were very happy with here follow up & service! I will use Ronya in the future. Thanks again, Bob
Thank you for being responsive and making the transaction easy!
Joe has been consistently kind to my clients, even when they are trying to navigate credit and financial needs as first time buyers. He always returns client calls and makes them a priority.
Joe has also been a great resource for me, keeping me up to date on available products and services.
Great communication with client along the way.
I am a first time home buyer. Corey and his team walked me through every step of the way and got me some super low interest rates. We had a really fast timeline and Corey was able to keep up. Friendly and understanding, I couldn't recommend him more.
Chelcia did a wonderful job with these first time home buyers and helped them thru all the appraisal hurdles we had and she got the job done!