ServiceMaster Of Allentown
933 Chestnut Street
Emmaus
PA 18049
United States
  • Phone: (610) 965-6058

Average rating: 9.3 out of 10 based on 1063 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 18, 2021 — Rated 9 out of 10 by D.T. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Our job was a commercial restaurant kitchen. They delivered what was expected for the cost of the cleaning.

Report a concern   January 11, 2021 — Rated 0 out of 10 by J.B. ServiceMaster Of Allentown
How did we disappoint you and what can we do to make things right?

First, my house (empty) was NOT clean. One worker left a bowel movement in the toilet.
I called in and complained after the new homeowners told my realtor about the disappointing cleaning crew which she called “pathetic.” Second, I have not gotten any satisfaction from that phone call. The manager, owner, whoever, has not called me.

Report a concern   January 11, 2021 — Rated 10 out of 10 by L.C. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Professional and kind. Ramon was outstanding!

Report a concern   December 24, 2020 — Rated 9 out of 10 by M.H. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Nice Job! Friendly workers!

Report a concern   December 14, 2020 — Rated 10 out of 10 by J.A. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

My windows are sparkling. Thank you, gentlemen!

Report a concern   December 11, 2020 — Rated 9 out of 10 by W.H. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

On time and personable. The team is always punctual and we are satisfied with their service when they leave

Report a concern   December 4, 2020 — Rated 10 out of 10 by Michele Unger ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Everyone was kind and professional!!

Report a concern   December 4, 2020 — Rated 10 out of 10 by K.S. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Staff was very polite and did a good job.

Report a concern   November 28, 2020 — Rated 10 out of 10 by M.O.L. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

The care for detail and follow up to be sure everything was completed to satisfaction (which it was!).

Report a concern   November 27, 2020 — Rated 8 out of 10 by C.S. ServiceMaster Of Allentown
What could we do to improve?

Make sure all areas are complete and a final inspection with the homeowner is done before departing. Overall, great guys, and hard workers!

Report a concern   November 27, 2020 — Rated 10 out of 10 by Maria Rodrigues ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Ramon was very professional

Report a concern   November 20, 2020 — Rated 10 out of 10 by Ruth Solberg ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Jorge was here at the time scheduled, explained what he was going to do and did excellent work at cleaning my carpets. I like that he is dedicated to doing a good job.

Report a concern   November 16, 2020 — Rated 10 out of 10 by A.S. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Very efficient

Report a concern   November 16, 2020 — Rated 10 out of 10 by I.L. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

The gentleman that did my carpets was very professional and didn't waste any time cleaning them.

Report a concern   November 6, 2020 — Rated 10 out of 10 by Aleeze Asad ServiceMaster Of Allentown
What do you like about our residential cleaning services?

We tried their carpet cleaning service. Team is honest and the job was done on time. Carpets look fresh and clean. Need to tell them your requirement before proceeding for the service.

Report a concern   November 6, 2020 — Rated 10 out of 10 by Colleen Scheuren ServiceMaster Of Allentown
What do you like about our residential cleaning services?

The workers were extremely friendly and did excellent work.

Report a concern   November 3, 2020 — Rated 10 out of 10 by C.N. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

You always come on time, your prices are reasonable, and your technicians are friendly.

Report a concern   November 3, 2020 — Rated 10 out of 10 by C.K. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Your technician, Ernesto, was polite & professional. Job was done efficiently and ins timely manner.

Report a concern   November 2, 2020 — Rated 10 out of 10 by S.M. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Everything

Report a concern   October 27, 2020 — Rated 10 out of 10 by H.S. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Work done very well and the workers are very nice and considerate about my home and myself. Highly recommend

Report a concern   October 27, 2020 — Rated 10 out of 10 by M.H. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Very efficient service, professional and polite staff, carpets were pretreated for animal spots and smell and spots were gone after cleaning. Very easy to schedule promptly within a week of calling.

Report a concern   October 26, 2020 — Rated 10 out of 10 by C.S. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Your men were very efficient and courteous, and they did a wonderful job. I would use them again.

Report a concern   October 19, 2020 — Rated 10 out of 10 by D.H. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

The windows are fantastic! I would recommend Servicemaster !

Report a concern   October 19, 2020 — Rated 10 out of 10 by Maureen Wendling ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Friendly and responsive staff - both office staff and the cleaners. Nothing seemed like too much trouble.

Report a concern   October 19, 2020 — Rated 8 out of 10 by L.Y. ServiceMaster Of Allentown
What could we do to improve?

Floors are wetter than other companies I have used

Report a concern   October 19, 2020 — Rated 10 out of 10 by J.K. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

They did a very thorough cleaning job on my carpets and furniture and were very courteous and professional

Report a concern   October 19, 2020 — Rated 10 out of 10 by M.H. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Jorge called about 15 to 20 minutes before he arrived to let us know he was on his way. He is courteous, pleasant and extremely professional. We are more than happy with the work he did. Our basement looks great!

Report a concern   October 14, 2020 — Rated 10 out of 10 by Andrea Gimbar ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Showed up at the scheduled time and completed the job in the estimated window. Also they helped move additional items to allow for the most complete treatment of our new PVC.

Report a concern   October 12, 2020 — Rated 10 out of 10 by L.M. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

professional service at a fair price.

Report a concern   October 5, 2020 — Rated 10 out of 10 by S.E. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

I have always been happy with their terrific service. The last person here did a wonderful job on the windows. Thank you for your service.


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