Blake and Jillian Moak
30510 Lakeland Boulevard
Willowick
OH 44095
United States
  • Phone: (254) 389-2300

Customer Testimonials

Report a concern   June 17, 2014 — Rated 10 out of 10 by A.A. Blake and Jillian Moak
What do you like about our residential cleaning services?

Your staff

Report a concern   June 12, 2014 — Rated 9 out of 10 by A.H. Blake and Jillian Moak
What do you like about our residential cleaning services?

courteous and very professional. also liked that the carpet wasn't left soaking wet or sticky. job well done. thanks!

Report a concern   June 12, 2014 — Rated 10 out of 10 by C.H. Blake and Jillian Moak
What do you like about our residential cleaning services?

appointment was given within short time frame; workers were diligent

Report a concern   June 10, 2014 — Rated 9 out of 10 by N.M. Blake and Jillian Moak
What do you like about our residential cleaning services?

They seemed to be thorough and the carpet does look better.

Report a concern   June 10, 2014 — Rated 10 out of 10 by F.N.J. Blake and Jillian Moak
What do you like about our residential cleaning services?

Method you clean - lack of "wet" rugs for hours
Furniture it always placed back in exact area it was removed from
Always say they will return should a spot show up after drying-in other words a great guarantee.
Everyone is friendly, professional, give you the feeling they have known us for a long time.
Office staff are always going out of their way to accommodate with the customers schedule.
Costs are more than fair for the time and work in the home
Always call to let you know they are on their way within 30 minutes or less

Overall, the entire office staff and cleaning staff are absolutely customer oriented. Would not have anyone else in our home to clean.

Have and will continue to recommend Servicemaster for cleaning.

The Johnson Family
Waterville, Ohio

Report a concern   June 9, 2014 — Rated 9 out of 10 by V.J. Blake and Jillian Moak
What do you like about our residential cleaning services?

fast and good

Report a concern   June 3, 2014 — Rated 10 out of 10 by S.G. Blake and Jillian Moak
What do you like about our residential cleaning services?

The were fast and efficient. Did a nice job - the carpet looks great!

Report a concern   June 2, 2014 — Rated 10 out of 10 by L.F. Blake and Jillian Moak
What do you like about our residential cleaning services?

On time and very thorough. Did an excellent job getting the carpets cleaned

Report a concern   June 2, 2014 — Rated 10 out of 10 by F.N.J. Blake and Jillian Moak
What do you like about our residential cleaning services?

Excellent cleaning method. Carpets dry quickly. Any unusual issues are discussed and if extra work is required we have a choice of following through with the suggestion or refusing. Staff are professional, extremely friendly, trusting and very knowledgeable of their service they are providing.

Staff in office are extremely pleasant to work with also, never have to wait too long to have the job booked, always call and let you know within 30 minutes of arrival of their cleaners. We have absolutely no negatives about Service Master. Have even purchased the spot cleaner and taken it to our condo in Florida. Too bad you a re not located in Florida.

Report a concern   May 21, 2014 — Rated 10 out of 10 by K.B. Blake and Jillian Moak
What do you like about our residential cleaning services?

I really liked the professionalism of Josh. He did as we requested and his personality was like we had known him before. We were very comfortable with him in our home and would have him back.

Report a concern   May 20, 2014 — Rated 10 out of 10 by J.H. Blake and Jillian Moak
What do you like about our residential cleaning services?

The emploees were dependable and very professional.

Report a concern   May 9, 2014 — Rated 10 out of 10 by K.S. Blake and Jillian Moak
What do you like about our residential cleaning services?

The workers were nice and did a good job!

Report a concern   May 7, 2014 — Rated 10 out of 10 by P.A. Blake and Jillian Moak
What do you like about our residential cleaning services?

The technician, Josh I believe, was on time, courteous, paid special attention to extra dirty spots & most of all was professional. I have two cats, he payed special attention to particular problems with the carpet. He has cleaned my carpet before & did an exemplary job! Superb customer service is difficult to find in this modern world. He should be compensated appropriately.

Report a concern   April 30, 2014 — Rated 10 out of 10 by C.B. Blake and Jillian Moak
What do you like about our residential cleaning services?

Very friendly staff!

Report a concern   April 29, 2014 — Rated 10 out of 10 by D.B. Blake and Jillian Moak
What do you like about our residential cleaning services?

quick and accommodated my schedule.

Report a concern   April 8, 2014 — Rated 9 out of 10 by A.M. Blake and Jillian Moak
What do you like about our residential cleaning services?

Friendly and professional!

Report a concern   April 8, 2014 — Rated 10 out of 10 by F.B. Blake and Jillian Moak
What do you like about our residential cleaning services?

The guy did a excellent job with the cleaning and he was very friendly!

Report a concern   April 7, 2014 — Rated 10 out of 10 by T.A. Blake and Jillian Moak
What do you like about our residential cleaning services?

Your company and service team was very friendly. They did a great job!

Report a concern   March 24, 2014 — Rated 9 out of 10 by T.D. Blake and Jillian Moak
What do you like about our residential cleaning services?

Josh...he's been cleaning our carpets for years and is good with work and customer service.

Report a concern   March 13, 2014 — Rated 10 out of 10 by T.U. Blake and Jillian Moak
What do you like about our residential cleaning services?

They were prompt, friendly, and efficient.

Report a concern   March 13, 2014 — Rated 10 out of 10 by S.H. Blake and Jillian Moak
What do you like about our residential cleaning services?

... excellent customer service and quality cleaning ... electronic confirmation great

Report a concern   March 10, 2014 — Rated 9 out of 10 by B.S. Blake and Jillian Moak
What do you like about our residential cleaning services?

They did a thorough cleaning and they were on time.

Report a concern   March 6, 2014 — Rated 9 out of 10 by S.K. Blake and Jillian Moak
What do you like about our residential cleaning services?

They were extremely friendly and efficient! Our carpets looked great afterward!

Report a concern   February 6, 2014 — Rated 10 out of 10 by K.W. Blake and Jillian Moak
What do you like about our residential cleaning services?

You are thorough, prompt, do a very good job.

Report a concern   February 5, 2014 — Rated 9 out of 10 by D.E. Blake and Jillian Moak
What do you like about our residential cleaning services?

It was very quick.

Report a concern   January 30, 2014 — Rated 10 out of 10 by S.R. Blake and Jillian Moak
What do you like about our residential cleaning services?

Prompt, courteous, did a great job

Report a concern   January 16, 2014 — Rated 9 out of 10 by L.M. Blake and Jillian Moak
What do you like about our residential cleaning services?

It is done in one day. They are prompt, friendly and professional. They do a neat job of putting things aside when they need moved.

Report a concern   January 9, 2014 — Rated 10 out of 10 by L.R. Blake and Jillian Moak
What do you like about our residential cleaning services?

Friendly associates, understanding of customer needs, excellent work ethic

Report a concern   January 3, 2014 — Rated 10 out of 10 by A.A. Blake and Jillian Moak
What do you like about our residential cleaning services?

Great job. Terrific crew.

Report a concern   December 29, 2013 — Rated 10 out of 10 by D.R. Blake and Jillian Moak
What do you like about our residential cleaning services?

Josh was very pleasant and trustworthy!! Thank you!


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