Zerorez Capital District
388 Old Niskayuna Road
Latham
NY 12110
United States

Client Testimonials

Report a concern   November 17, 2018 — Rated 10 out of 10 by E.A. Zerorez Capital District
What do you like about our products and services?

Anthony was very professional. He did a great job and left the fans on to dry the work before he left. He removed all the stains but 2 that were coffee stains. If you have any good suggestions what I could use on a light beige carpet I would appreciate that.
I would not hesitate to use Zeroex again.
Thank you

Report a concern   November 15, 2018 — Rated 10 out of 10 by K.P. Zerorez Capital District
What do you like about our products and services?

What I like about your company is your professionalism. From I first phone inquiry, I was greeted by an actual person and given information about the products used and the procedure I could expect. I was pleased to receive a reminder/confirmation call.
Anthony, the technician was on time, professional and met the job with a positive attitude and friendly
nature. I would say he made quite an impression for your company and you should be confident
In the job he accomplishes.
I am happy to recommend your services. Thank you.

Report a concern   November 10, 2018 — Rated 10 out of 10 by M.L. Zerorez Capital District
What do you like about our products and services?

Great service, attention to detail, friendly technician, carpets look beautiful and dry quickly too.

Report a concern   November 14, 2018 — Rated 10 out of 10 by David Evans Zerorez Capital District
What do you like about our products and services?

Great staff on the phone and in person.

Report a concern   November 12, 2018 — Rated 10 out of 10 by C.M. Zerorez Capital District
What do you like about our products and services?

Professional and courteous service way above our experience with other cleaning services in the Albany NY area.

Report a concern   November 14, 2018 — Rated 10 out of 10 by M.M. Zerorez Capital District
What do you like about our products and services?

The carpets turned out great and dried quickly. Anthony was wonderful. Would definitely recommend.

Report a concern   November 14, 2018 — Rated 10 out of 10 by kate seward Zerorez Capital District
What do you like about our products and services?

Excellent price and service

Report a concern   October 22, 2018 — Rated 10 out of 10 by B.P. Zerorez Capital District
What do you like about our products and services?

quick service

Report a concern   November 9, 2018 — Rated 10 out of 10 by A.S. Zerorez Capital District
What do you like about our products and services?

Anthony was very professional and skilled. My carpets look wonderful! I would highly recommend him.

Report a concern   November 9, 2018 — Rated 10 out of 10 by alpine environmental Zerorez Capital District
What do you like about our products and services?

Anthony was great!!! He removed all of the stains in the carpet!!! His conversation was very professional and enjoyable.

Chris

Report a concern   October 27, 2018 — Rated 10 out of 10 by L.O. Zerorez Capital District
What do you like about our products and services?

Quality of service
Time efficient
Price

Anthony was exceptionally courteous and offered quality service
The carpets look amazing!

Report a concern   October 24, 2018 — Rated 10 out of 10 by T.S. Zerorez Capital District
What do you like about our products and services?

No harsh chemicals used in the cleaning process.
Excellent results.

Report a concern   October 22, 2018 — Rated 10 out of 10 by B.W. Zerorez Capital District
What do you like about our products and services?

The person doing the cleaning was very professional and completed the two areas we wanted cleaned quickly.

Report a concern   October 22, 2018 — Rated 9 out of 10 by K.S. Zerorez Capital District
What do you like about our products and services?

Courteous service and an excellent job at a reasonable price

Report a concern   October 31, 2018 — Rated 10 out of 10 by C.C. Zerorez Capital District
What do you like about our products and services?

I appreciate that ZeroRes uses no harmful chemicals, there's only a mild, pleasant smell from the cleaning, bumper guards & shoe covers were used to protect corners & floors, and Anthony was great!

Report a concern   October 11, 2018 — Rated 10 out of 10 by drue chamberlain Zerorez Capital District
What do you like about our products and services?

Expediency, cost, and results were on point. Although the need was in Glens Falls they were able to quickly accommodate my need. Thank you for the excellent service. Anthony was very professional and answered any questions I had. Well worth the cost!

Report a concern   October 21, 2018 — Rated 10 out of 10 by Jan Banagan Zerorez Capital District
What do you like about our products and services?

Your cleaner (Anthony) was very good. The carpet was cleaned and we were extremely satisfied with his devotion to his job.

Report a concern   October 18, 2018 — Rated 10 out of 10 by M.M. Zerorez Capital District
What do you like about our products and services?

The process and materials used to clean the carpets dried fast with no odors.

Report a concern   October 11, 2018 — Rated 10 out of 10 by K.D. Zerorez Capital District
What do you like about our products and services?

very knowledgeable person to clean carpets and didn’t excellent job

Report a concern   October 2, 2018 — Rated 10 out of 10 by K.L. Zerorez Capital District
What do you like about our products and services?

Carpets look brand new despite a one year old puppy and two kids! Customer service is always fantastic.

Report a concern   September 7, 2018 — Rated 10 out of 10 by Diane Baird Zerorez Capital District
What do you like about our products and services?

I like that your product, it is environmentally clean and it did a good job of taking out stains. These stains have returned with other products, but have not returned with your product and as promised the rugs were soft to the touch. The technician was very professional and friendly to work with. Liked your 30-day guarantee that pet smells won't come back or Zerorez will return to reapply.

The only thing that was difficult was the need to move all furniture ourselves before the technician arrived then move everything back afterward.

Diane

Report a concern   September 30, 2018 — Rated 10 out of 10 by R.P. Zerorez Capital District
What do you like about our products and services?

Everything. Customer service was excellent. Young man who actually came to our home was excellent. Rugs look brand new.

Report a concern   September 19, 2018 — Rated 10 out of 10 by N.S. Zerorez Capital District
What do you like about our products and services?

The rugs all look very clean except for the edges on the stairs. There is a black line on the side edge of each stair. I don't know if the steamer couldn't get that close or what the reason is. Otherwise they look very good.

Report a concern   September 8, 2018 — Rated 10 out of 10 by kendra curtis Zerorez Capital District
What do you like about our products and services?

We've had these carpets for years. Our kids grewup with them, spilling stuff, walking in with muddy feet, tons of friends running in and out... plus we've had many animals over the years, playing, rolling, sleeping and shedding. Recently we've lost our 20 year old Lab/Collie mix who, as any one who ages sometimes may lose control.
Our carpets in the bedrooms are the same ones that were here when we moved in almost 30 years ago.
I've never had my carpets "professionally" cleaned before, but over the years I've rented the steam cleaners, and have purchased the next best home carpet shampooer. They've done an adequate job!
But now that the old dog is gone and we have our first grandchild who will be crawling soon, it was definitely time to step it up and really get these carpets cleaned or replaced.
I've heard many good thing about Zerorez and gave them a call.
Anthony arrived with smiles, introduceding himself and explaining the process, going through every detail before starting. With each room he did, he had me look and make sure I was happy. I was pleasantly shocked with the results. WOW!!!
ALL of the carpets look GREAT! Feel GREAT (I can't get over how soft they are) and the house smells SO fresh and clean! He also cleaned an overstuffed chair transforming it to look like it did in the showroom.
I am MORE then happy with the results. I just keep looking at everything and thinking WOW... my carpets look new!
When my husband came home from work, he immediately saw the transformation. WOW!!
Plus we were VERY happy with the price of the job. MORE then worth it.
Everyone at Zerorez was so very nice, very detailed and friendly. VERY professional and make you feel like only YOU matter.
As for Anthony, DUDE... You ROCK!!!
YES I would HIGHLY recommend Zerorez to everyone. You won't be disappointed and you MIGHT even be doing a Happy Dance on your beautiful floors.
WELL DONE ZEROREZ !

Report a concern   September 30, 2018 — Rated 10 out of 10 by S.R. Zerorez Capital District
What do you like about our products and services?

The tech was very respectful and got everything done with no problems

Report a concern   September 15, 2018 — Rated 10 out of 10 by Barbie Samiof Zerorez Capital District
What do you like about our products and services?

extremely friendly; informative; explains what's going on and gives tips on any type of problem; also you stand by your service ; I was told to call if any thing comes up and they will come and fix it; this is the third time I've used ZEROREZ

Report a concern   September 13, 2018 — Rated 10 out of 10 by MIke Willey Zerorez Capital District
What do you like about our products and services?

I like that it works great and that it dries fast.Also the Technician really knew the product and did an awesome job,he really knew what he was doing and was very pleasant.This has been my third or forth time and I will be having you back soon to do the rest of the house.

Report a concern   September 7, 2018 — Rated 9 out of 10 by J.H. Zerorez Capital District
What do you like about our products and services?

Great customer service, and friendly, efficient technician!

Report a concern   September 27, 2018 — Rated 9 out of 10 by D.L. Zerorez Capital District
What do you like about our products and services?

This year, I tried Zerorez because you don't use soap. Having the cleanser be the water itself was intriguing since I've been cleaning my carpets for 15 years using those rental machines, then other 'steaming' companies. All carpets came out nicely. I was very pleased that one carpet (light tan) was noticeably brighter. While the deep stains (this was in a rec room and had not been cleaned for the last 3 years) were mostly removed, the carpet as a whole was more even-toned. It felt like a new room.

Report a concern   September 22, 2018 — Rated 10 out of 10 by D.S. Zerorez Capital District
What do you like about our products and services?

We were very pleased with your service. Thank you!!


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