Zerorez Capital District
388 Old Niskayuna Road
Latham
NY 12110
United States

Client Testimonials

Report a concern   October 11, 2018 — Rated 10 out of 10 by drue chamberlain Zerorez Capital District
What do you like about our products and services?

Expediency, cost, and results were on point. Although the need was in Glens Falls they were able to quickly accommodate my need. Thank you for the excellent service. Anthony was very professional and answered any questions I had. Well worth the cost!

Report a concern   October 11, 2018 — Rated 10 out of 10 by K.D. Zerorez Capital District
What do you like about our products and services?

very knowledgeable person to clean carpets and didn’t excellent job

Report a concern   October 2, 2018 — Rated 10 out of 10 by K.L. Zerorez Capital District
What do you like about our products and services?

Carpets look brand new despite a one year old puppy and two kids! Customer service is always fantastic.

Report a concern   September 30, 2018 — Rated 10 out of 10 by R.P. Zerorez Capital District
What do you like about our products and services?

Everything. Customer service was excellent. Young man who actually came to our home was excellent. Rugs look brand new.

Report a concern   September 30, 2018 — Rated 10 out of 10 by S.R. Zerorez Capital District
What do you like about our products and services?

The tech was very respectful and got everything done with no problems

Report a concern   September 27, 2018 — Rated 9 out of 10 by D.L. Zerorez Capital District
What do you like about our products and services?

This year, I tried Zerorez because you don't use soap. Having the cleanser be the water itself was intriguing since I've been cleaning my carpets for 15 years using those rental machines, then other 'steaming' companies. All carpets came out nicely. I was very pleased that one carpet (light tan) was noticeably brighter. While the deep stains (this was in a rec room and had not been cleaned for the last 3 years) were mostly removed, the carpet as a whole was more even-toned. It felt like a new room.

Report a concern   September 22, 2018 — Rated 10 out of 10 by D.S. Zerorez Capital District
What do you like about our products and services?

We were very pleased with your service. Thank you!!

Report a concern   September 19, 2018 — Rated 10 out of 10 by N.S. Zerorez Capital District
What do you like about our products and services?

The rugs all look very clean except for the edges on the stairs. There is a black line on the side edge of each stair. I don't know if the steamer couldn't get that close or what the reason is. Otherwise they look very good.

Report a concern   September 15, 2018 — Rated 10 out of 10 by Barbie Samiof Zerorez Capital District
What do you like about our products and services?

extremely friendly; informative; explains what's going on and gives tips on any type of problem; also you stand by your service ; I was told to call if any thing comes up and they will come and fix it; this is the third time I've used ZEROREZ

Report a concern   September 13, 2018 — Rated 10 out of 10 by MIke Willey Zerorez Capital District
What do you like about our products and services?

I like that it works great and that it dries fast.Also the Technician really knew the product and did an awesome job,he really knew what he was doing and was very pleasant.This has been my third or forth time and I will be having you back soon to do the rest of the house.

Report a concern   September 8, 2018 — Rated 10 out of 10 by kendra curtis Zerorez Capital District
What do you like about our products and services?

We've had these carpets for years. Our kids grewup with them, spilling stuff, walking in with muddy feet, tons of friends running in and out... plus we've had many animals over the years, playing, rolling, sleeping and shedding. Recently we've lost our 20 year old Lab/Collie mix who, as any one who ages sometimes may lose control.
Our carpets in the bedrooms are the same ones that were here when we moved in almost 30 years ago.
I've never had my carpets "professionally" cleaned before, but over the years I've rented the steam cleaners, and have purchased the next best home carpet shampooer. They've done an adequate job!
But now that the old dog is gone and we have our first grandchild who will be crawling soon, it was definitely time to step it up and really get these carpets cleaned or replaced.
I've heard many good thing about Zerorez and gave them a call.
Anthony arrived with smiles, introduceding himself and explaining the process, going through every detail before starting. With each room he did, he had me look and make sure I was happy. I was pleasantly shocked with the results. WOW!!!
ALL of the carpets look GREAT! Feel GREAT (I can't get over how soft they are) and the house smells SO fresh and clean! He also cleaned an overstuffed chair transforming it to look like it did in the showroom.
I am MORE then happy with the results. I just keep looking at everything and thinking WOW... my carpets look new!
When my husband came home from work, he immediately saw the transformation. WOW!!
Plus we were VERY happy with the price of the job. MORE then worth it.
Everyone at Zerorez was so very nice, very detailed and friendly. VERY professional and make you feel like only YOU matter.
As for Anthony, DUDE... You ROCK!!!
YES I would HIGHLY recommend Zerorez to everyone. You won't be disappointed and you MIGHT even be doing a Happy Dance on your beautiful floors.
WELL DONE ZEROREZ !

Report a concern   September 7, 2018 — Rated 9 out of 10 by J.H. Zerorez Capital District
What do you like about our products and services?

Great customer service, and friendly, efficient technician!

Report a concern   September 7, 2018 — Rated 10 out of 10 by Diane Baird Zerorez Capital District
What do you like about our products and services?

I like that your product, it is environmentally clean and it did a good job of taking out stains. These stains have returned with other products, but have not returned with your product and as promised the rugs were soft to the touch. The technician was very professional and friendly to work with. Liked your 30-day guarantee that pet smells won't come back or Zerorez will return to reapply.

The only thing that was difficult was the need to move all furniture ourselves before the technician arrived then move everything back afterward.

Diane

Report a concern   September 5, 2018 — Rated 9 out of 10 by B.H. Zerorez Capital District
What do you like about our products and services?

The detail and time that’s given

Report a concern   September 5, 2018 — Rated 10 out of 10 by Katie Eckel Zerorez Capital District
What do you like about our products and services?

The customer service from my original call for a price quote all the way through to the cleaning itself was amazing. Everyone was a pleasure to talk with and work with.

Report a concern   September 1, 2018 — Rated 9 out of 10 by J.L. Zerorez Capital District
What do you like about our products and services?

It was quick and my carpets were very clean aftetwards

Report a concern   August 31, 2018 — Rated 10 out of 10 by Gary Grady Zerorez Capital District
What do you like about our products and services?

Service and product was Great. Thank you

Report a concern   August 23, 2018 — Rated 10 out of 10 by Rebecca Barnard Zerorez Capital District
What do you like about our products and services?

Zero smell, extremely well run operation from initial set up to actual cleaning to my paid invoice emailed to me afterwards within minutes! Most importantly, the rug areas we had cleaned look amazing!!! Anthony did the cleaning, and he did a great job!!

Report a concern   August 21, 2018 — Rated 10 out of 10 by K.M. Zerorez Capital District
What do you like about our products and services?

That it’s all natural and no chemicals!

Report a concern   August 20, 2018 — Rated 10 out of 10 by P.D. Zerorez Capital District
What do you like about our products and services?

The arrangments were done easily, the price was right, the job was done when promised and the results were terrific.
Thank you

Report a concern   August 18, 2018 — Rated 10 out of 10 by Eric Rappaport Zerorez Capital District
What do you like about our products and services?

The technician was great

Report a concern   August 18, 2018 — Rated 10 out of 10 by M.A.R. Zerorez Capital District
What do you like about our products and services?

very clean and professionally done. Highly recommend. thanks

Report a concern   August 16, 2018 — Rated 9 out of 10 by Tim Obrien Zerorez Capital District
What do you like about our products and services?

Anthony did a great job and was VERY courteous and professional.

Very well done!!!

Report a concern   August 15, 2018 — Rated 10 out of 10 by C.R. Zerorez Capital District
What do you like about our products and services?

The job was well done! Anthony was very professional and courteous.. He came in and completed the job quickly and efficiently. Carpets look great!!!!

Report a concern   August 9, 2018 — Rated 10 out of 10 by L.K. Zerorez Capital District
What do you like about our products and services?

liked the fresh smell, the efficiency of Anthony, the spot removals. Very pleased.

Report a concern   August 8, 2018 — Rated 10 out of 10 by M.W. Zerorez Capital District
What do you like about our products and services?

Excellent service
Excellent results
Very professional

Report a concern   August 4, 2018 — Rated 10 out of 10 by Kelly lemay Zerorez Capital District
What do you like about our products and services?

Zerorez is excellent!!! My 12 year old carpets look great!! The tech who came, Anthony, was prompt, professional, thorough and very nice. He explalned everything he was doing, what to expect after the cleaning and went through the warranty.

I would highly recommend this service!!

Report a concern   August 4, 2018 — Rated 10 out of 10 by Megan Zacher Zerorez Capital District
What do you like about our products and services?

Great service! The rugs that I had cleaned look amazing. They were on time and efficient. The technician was knowledgeable, friendly and let me know about the promotion and the 30 day guarantee. I will use this company again in the future.

Report a concern   August 2, 2018 — Rated 10 out of 10 by K.B. Zerorez Capital District
What do you like about our products and services?

Anthony was very professional and did a fantastic job on our carpets. The results were far better than any other carpet cleaner we've tried

Report a concern   July 31, 2018 — Rated 10 out of 10 by J.L. Zerorez Capital District
What do you like about our products and services?

Rugs look great. Anthony was wonderful even gave us spot cleaning tips. Quick easy. Fresh smell!


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