- Phone: (513) 721-1502
147 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
THE PROFESSIONAL STAFF AT FURNITURE MEDIC ALONG WITH THEIR RESTORATION STAFF HAVE SAVED MY CUSTOMERS TIME AND MONEY, THEIR QUICK SERVICES ALSO SAVE OUR COMPANY TIME AND REPAIR OVER REPLACEMENT COST SAVES THE INSURANCE COMPANY THOUSANDS. I WILL CONTINUE TO USE FURNITURE MEDIC IN THE FUTURE.
Quality of the finished product was excellent.
Terrific follow-up. Great personality of person on telephone!
Once it was determined that the furniture could not be restored on site, I wish I had been contacted before proceeding with taking back to shop to redo. I don't know if the desk that was repaired was worth $500. Your work is excellent, and my customer is satisfied, I just would have liked to have known if I could buy a new similair desk for less than $500.
Very easy to work with. Good quality work. Attractive pricing.
You make sure the customer is satisfied
Easy to use and saves a lot of time and money by making mistakes look like it never happened. Thank you.
Your price was high but the service was good
The cost is over the top, too expensive. We will not be able to use for all our needs because of the cost.
When my sofa was taken the rep said it would come back just like new. I have to trust the frame work was fixed about it sits about the same. And I am out of $559.
I have contacted Kim as I did not know she was this unsatisfied until I saw this review. We are scheduled to pick the sofa back up tomorrow to address any additional issues. Our goal is to provide great work and we'll do what it takes to satisfy the customer.
The best part was that you come pick it up and deliver it back to me... very convenient!
You did what you said you would do for the price you quoted and delivered it one day earlier than agreed. Totally satisfied with your service and I will recommend to my friends.
Times after 5:00 for pick-up and delivery. Current hours not very good for those who work.
get the word out to commercal users of what you do.
Initial person on phone was friendly and very efficient. Job was done well and my request for the time frame to be completed was accomodated.
made the chair look great again...was prompt, courteous, and a fair price.
Your company did exactly what you said you would do. A great repair job! Thank you.
I was afraid the discoloration on our leather sofa was going to be a permanent eye sore.
The technician from Furniture Medic restored it to perfection! He was a true professional artist, as he blended the color to match precisely.
My customers are always satisfied with your work..Thank you for helping Sacksteders Interiors!!
I love Eric - lol. You are prompt and report follow-up to repair immediatley.
Fast, efficient and excellent work. The new finish on our chairs and game table is beautiful and all the gouges and scraped areas are smooth again. Looks like new!
You company sets a standard for high quality work along with professional and personable staff.
We will definitely be repeat customers and have recommended your company to some people at my wife's work.
Name removed
First, they were on time picking up and delivering the furniture. They were very professional in their manner and the refinishing of the 2 tables exceeded my expectations.
The staff was friendly and very helpful when we were making our selection of materials to be used for restoration. The workmanship was excellent and done ahead of schedule. We will definitely use them in the future and have already recommended them to our friends.
They were professional, on time, and did great work! Getting ready to schedule a 3 project with them.
Quality craftsmanship and great customer service. Thanks for 2 beautifully restored rocking chairs and all the help you provided with the fabric selection. We are very pleased
Quality work.
Pleasant experiences from start to finish