Neil Gates - RM

Customer Testimonials

Report a concern   August 23, 2016 — Rated 10 out of 10 by D.S. Neil Gates - RM
What are the main reasons for the score you provided?

Already have recommended.

Report a concern   August 23, 2016 — Rated 10 out of 10 by J.R.F. Neil Gates - RM
What are the main reasons for the score you provided?

Im not completely happy with them, I think they don't give as good service for the price.

Report a concern   August 23, 2016 — Rated 10 out of 10 by M.C. Neil Gates - RM
What are the main reasons for the score you provided?

They do a good job, they are always there when we have a problem and we call.

Report a concern   August 23, 2016 — Rated 9 out of 10 by H.R. Neil Gates - RM
What are the main reasons for the score you provided?

I think that they are very professional, I think that they are very nice and consistent with the work that they provide as well as the quality of the work.

Report a concern   August 21, 2016 — Rated 9 out of 10 by E.H. Neil Gates - RM
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Good service over all. Joe is excellent, provides great service to our pools

Report a concern   August 20, 2016 — Rated 9 out of 10 by J.N. Neil Gates - RM
What are the main reasons for the score you provided?

response to problems is very good and the pool service maintenance is very satisfactory.

Report a concern   August 19, 2016 — Rated 10 out of 10 by R.O. Neil Gates - RM
What are the main reasons for the score you provided?

The service provided is fantastic.

Report a concern   August 19, 2016 — Rated 10 out of 10 by D.F. Neil Gates - RM
What are the main reasons for the score you provided?

Good service and a fair monthly price.

Report a concern   August 19, 2016 — Rated 10 out of 10 by L.L. Neil Gates - RM
What are the main reasons for the score you provided?

Great service

Report a concern   August 15, 2016 — Rated 10 out of 10 by R.K. Neil Gates - RM
What are the main reasons for the score you provided?

Regular maintenance program has kept our pool functioning properly. You keep us informed of potential problems. Your response to problems are prompt. Contact with your company is always cordial and cooperative.

Report a concern   August 13, 2016 — Rated 10 out of 10 by S.H. Neil Gates - RM
What are the main reasons for the score you provided?

The service we receive is great. Neil has always made himself available for our concerns. The technician has always done a great job. Some properties complain about poor service but I beleive it's more of a property manager problem not staying on top of it.

Report a concern   August 12, 2016 — Rated 9 out of 10 by L.S. Neil Gates - RM
What are the main reasons for the score you provided?

The technician and office staff are excellent

Report a concern   August 12, 2016 — Rated 9 out of 10 by S.M. Neil Gates - RM
What are the main reasons for the score you provided?

The relationship that i have established with APS over many years.

Report a concern   August 12, 2016 — Rated 10 out of 10 by T.O. Neil Gates - RM
What are the main reasons for the score you provided?

GOOD SERVICE

Report a concern   August 11, 2016 — Rated 10 out of 10 by S.E. Neil Gates - RM
What are the main reasons for the score you provided?

Years of working with them. Never had a problem.

Report a concern   August 11, 2016 — Rated 10 out of 10 by J.B. Neil Gates - RM
What are the main reasons for the score you provided?

Our past pool maintenance man Victor did a very good job maintaining our pool. Unfortunately he moved on and was replaced by our present maintenance man Adrian. Adrian has been very thorough and has been doing an excellent job maintaining our pool. Also, office staff does an excellent job coordinating things between their office and mine. Josh the service technician also does timely, excellent work when he is called on to do a repair. All in all, we are very satisfied with American Pool.

Report a concern   August 11, 2016 — Rated 10 out of 10 by J.E. Neil Gates - RM
What are the main reasons for the score you provided?

Very happy with the service - technicians do the work and let me know if any problems. Also happy with the office - can call with any questions. Have already recommended American Pool Service to other Cypress Bend Associations.

Report a concern   August 11, 2016 — Rated 10 out of 10 by M.D. Neil Gates - RM
What are the main reasons for the score you provided?

GOOD SERVICE...

Report a concern   August 11, 2016 — Rated 10 out of 10 by M.L. Neil Gates - RM
What are the main reasons for the score you provided?

Neil Gates is an Allstar....

Report a concern   August 11, 2016 — Rated 10 out of 10 by J.Z. Neil Gates - RM
What are the main reasons for the score you provided?

The team we have from American pool is the best of the best.

Report a concern   August 11, 2016 — Rated 10 out of 10 by N.P. Neil Gates - RM
What are the main reasons for the score you provided?

I never had a problem with american pool and ihave been dealing with them for about ten year or more. First name removed

Report a concern   August 11, 2016 — Rated 10 out of 10 by D.Y. Neil Gates - RM
What are the main reasons for the score you provided?

I never had a problem that they gave a fuss about

Report a concern   August 11, 2016 — Rated 9 out of 10 by H.J. Neil Gates - RM
What are the main reasons for the score you provided?

Excellent service and excellent communication

Report a concern   August 11, 2016 — Rated 10 out of 10 by J.L. Neil Gates - RM
What are the main reasons for the score you provided?

the gentlemen who takes care of our pool has great communication skills and customer service.

Report a concern   August 11, 2016 — Rated 10 out of 10 by C.G. Neil Gates - RM
What are the main reasons for the score you provided?

Our service technician, Paul is very thorough and always comes into the office to let me know of any issues or potential issues. He knows the pool well and takes pride in his work.

Report a concern   August 11, 2016 — Rated 10 out of 10 by S.C. Neil Gates - RM
What are the main reasons for the score you provided?

We receive outstanding service on a daily basis!

Report a concern   August 10, 2015 — Rated 10 out of 10 by G.R. Neil Gates - RM
What are the main reasons for the score you provided?

I use to be a regional manager for FSR and have known neil for 10 years, I give 10s across the board.

Report a concern   August 9, 2015 — Rated 9 out of 10 by G.G. Neil Gates - RM
What are the main reasons for the score you provided?

The service calls.

Report a concern   August 9, 2015 — Rated 10 out of 10 by J.S. Neil Gates - RM
What are the main reasons for the score you provided?

They are prompt and everything and the pool looks great

Report a concern   August 9, 2015 — Rated 10 out of 10 by B.P. Neil Gates - RM
What are the main reasons for the score you provided?

They have answered everything that was asked of them.


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