EVP West

Customer Testimonials

Report a concern   October 4, 2016 — Rated 9 out of 10 by L.D. EVP West
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Dependable

Report a concern   September 22, 2016 — Rated 9 out of 10 by L.H. EVP West
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When I have had questions or brought a concern forward you have been open to it and worked with me.

Report a concern   September 12, 2016 — Rated 9 out of 10 by B.P. EVP West
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Service is prompt and mostly reliable. However, service personnel leave a unhelpful pre-filled slip which does not tell us what he actually did. He also recommends service deamed unnecessary, but fails to notice service needed on equipment or with water quality.

Report a concern   September 12, 2016 — Rated 9 out of 10 by C.A.S.D. EVP West
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Reliable service, fair price

Report a concern   September 11, 2016 — Rated 9 out of 10 by C.K. EVP West
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consistant service for the last 20 years!

Report a concern   September 8, 2016 — Rated 10 out of 10 by V.A.K.G. EVP West
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Have always responded to any issues that we have had, often within a couple of days

Report a concern   September 8, 2016 — Rated 9 out of 10 by D.J. EVP West
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I have had very few issues with Poolman,and they have been very helpful when I've needed.

Report a concern   September 6, 2016 — Rated 10 out of 10 by B.B. EVP West
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Great service

Report a concern   September 6, 2016 — Rated 10 out of 10 by G.N. EVP West
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The company always is responsive to any problems or concerns.

Report a concern   September 6, 2016 — Rated 9 out of 10 by F.S. EVP West
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I appreciate the customer service both from the service tech to the office support team.

Report a concern   September 6, 2016 — Rated 10 out of 10 by T.S. EVP West
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POOL HAS ALWAYS TAKEN CARE OF ME...............

Report a concern   September 5, 2016 — Rated 10 out of 10 by B.G. EVP West
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We are in the second month of a new renter for our house in Las Vegas. The renter states complete satisfaction with the cleanliness of the pool.

Report a concern   September 5, 2016 — Rated 9 out of 10 by B.A.J.K. EVP West
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They sometimes don't fix it right the first time, but do get it done.

Report a concern   September 4, 2016 — Rated 9 out of 10 by P.P. EVP West
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Consistent with service

Report a concern   September 4, 2016 — Rated 10 out of 10 by L.M.P. EVP West
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Dependable, good price, they keep my pool chemicals even which in turn makes for a clean pool : )

Report a concern   September 4, 2016 — Rated 10 out of 10 by G.W. EVP West
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Excellent service

Report a concern   September 4, 2016 — Rated 10 out of 10 by L.B.F. EVP West
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All of the Poolman Helpers that may come out to answer my questions and tell me about things that need some changes that do not even need high costs to change. Sometimes they need to change a very small cost that will make things much better, or they will just move something that will really change without any cost and that will make things work so much better!
These are people that really care!!! Thank you, Linda

Report a concern   September 4, 2016 — Rated 10 out of 10 by G.R.L. EVP West
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They have managed our pool chemicials very well

Report a concern   September 3, 2016 — Rated 10 out of 10 by E.A.D.S. EVP West
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Fast response to different kinds of inquiries and questions for help.
Friendly staff; good experiences re. quality of work. They know what they are doing!
Your workers seem to love their work and respect the owners and their families (and dogs).
They prepare us (the customers) to do their work, too. That is so necessary!

Report a concern   September 3, 2016 — Rated 10 out of 10 by M.A.K.S. EVP West
What are the main reasons for the score you provided?

Prompt service. The men that service our pool on a weekly basis always catch anything that is not working correctly and we are immediately notified so we can schedule repairs. Very painless as we have a card on file and Poolman has a key to access the property. Very polite staff, very professional.


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