American Pool of Maryland

Customer Testimonials

Report a concern   June 20, 2017 — Rated 9 out of 10 by M.G. American Pool of Maryland
What are the main reasons for the score you provided?

I am not aware of any issues from the opening.

Report a concern   June 15, 2017 — Rated 10 out of 10 by C.M. American Pool of Maryland
What are the main reasons for the score you provided?

They did what we asked.

Report a concern   June 13, 2017 — Rated 9 out of 10 by R.B. American Pool of Maryland
What are the main reasons for the score you provided?

Basically everything went smoothly. Was hoping to know who are permanent lifeguard will be but I realize that is up in the air for reasons out of American Pool's control.

Report a concern   June 13, 2017 — Rated 10 out of 10 by S.R. American Pool of Maryland
What are the main reasons for the score you provided?

Everything went very well

Report a concern   June 13, 2017 — Rated 10 out of 10 by K.E. American Pool of Maryland
What are the main reasons for the score you provided?

"Steve stayed on top of everything for me, I did not have to do much on my end in order to get things moving."

Report a concern   June 9, 2017 — Rated 10 out of 10 by V.S. American Pool of Maryland
What are the main reasons for the score you provided?

Because Milan takes such good care of all my needs and requests!

Report a concern   June 9, 2017 — Rated 10 out of 10 by B.K. American Pool of Maryland
What are the main reasons for the score you provided?

Company started early getting pool ready for inspection. Made the repairs in a timely fashion to meet deadlines to open pool.

Report a concern   August 13, 2016 — Rated 9 out of 10 by K.K.A. American Pool of Maryland
What are the main reasons for the score you provided?

The immediate supervisor and his boss are very efficient and have great customer service.

Report a concern   August 12, 2016 — Rated 10 out of 10 by M.C. American Pool of Maryland
What are the main reasons for the score you provided?

We have had very good service this year and a very good guard.

Report a concern   August 12, 2016 — Rated 10 out of 10 by M.L. American Pool of Maryland
What are the main reasons for the score you provided?

Staff has been great this summer haven't received any complaints that aren't easily fixed. Maintenance has been great and work on the offseason has been satisfactory as well.

Report a concern   August 12, 2016 — Rated 9 out of 10 by M.T. American Pool of Maryland
What are the main reasons for the score you provided?

The lifeguard have been for the most part excellent everyone seems to love them, and they have a good rapprt with our residents. I haven't been AMAZED at the performance just because we had an incident of lifeguards leaving their bikes here at night and they getting stolen. We feel they shouldn't have had there bikes there at night. It could have prevented.

Report a concern   August 12, 2016 — Rated 10 out of 10 by K.A. American Pool of Maryland
What are the main reasons for the score you provided?

Happy with service, professionalism and timely responses.

Report a concern   August 11, 2016 — Rated 9 out of 10 by D.W. American Pool of Maryland
What are the main reasons for the score you provided?

had a good year

Report a concern   August 11, 2016 — Rated 10 out of 10 by C.M. American Pool of Maryland
What are the main reasons for the score you provided?

Last summer we didn't have a good lifeguard but this summer we have a great lifeguard. They have been doing great with checking in the pool, they have been doing correspondence this year. Mike has been checking in on everything. We have been very happy with him.

Report a concern   August 11, 2016 — Rated 9 out of 10 by A.H. American Pool of Maryland
What are the main reasons for the score you provided?

Very pleased with how they are running the pool this year. They have be diligent in checking with customers to see if they belonged at our facility.

Report a concern   August 10, 2016 — Rated 10 out of 10 by T.B. American Pool of Maryland
What are the main reasons for the score you provided?

It seems like they are rather attentive. The young man Matt Huston is available if I cant get ahold of him right away he gets back to me in a timley manner. he takes care of everything any questions or concerns I may have.

Report a concern   August 10, 2016 — Rated 9 out of 10 by C.S. American Pool of Maryland
What are the main reasons for the score you provided?

American pool has provided consistent coverage.

Report a concern   August 9, 2016 — Rated 10 out of 10 by J.V. American Pool of Maryland
What are the main reasons for the score you provided?

Very attentive to the pool and the residents.

Report a concern   August 9, 2016 — Rated 10 out of 10 by D.S. American Pool of Maryland
What are the main reasons for the score you provided?

Customer service.

Report a concern   August 5, 2016 — Rated 9 out of 10 by B.D. American Pool of Maryland
What are the main reasons for the score you provided?

Service has been good, no problems reported from any residents.


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