Continental Pools
8520 Corridor Road, Suite B
Savage
MD 20763
United States

Customer Testimonials

Report a concern   August 4, 2016 — Rated 9 out of 10 by A.H. Continental Pools
What are the main reasons for the score you provided?

I have concerns regarding life guards using cell phones while on duty. We did have an incident where the guard was on their cell phone and were not paying attention when two children fell into the pool. The incident was mentioned to the Lifeguard manager, Arielle and she advised me that the guards are no longer allowed to keep their phones on them while on duty and they must be placed in the Guard closet. Aside from this incident, we have received several complaints from resident regarding the life guards inviting friends to the pool who are not residents, and again, cell phone use while in the chairs. Otherwise, service has been wonderful since the pool opening.

Report a concern   August 8, 2014 — Rated 10 out of 10 by E.H. Continental Pools
What are the main reasons for the score you provided?

Same answer as before: "They just need better communication because we were low on chlorine before and ran out of it. They didn't let us know so the pool was shut down and we have to let the residents know when it'd be back up. "

Report a concern   August 4, 2014 — Rated 9 out of 10 by D.K. Continental Pools
What are the main reasons for the score you provided?

Training the staff to prevent maintenance work with the equipment.

Report a concern   June 13, 2013 — Rated 10 out of 10 by S.M. Continental Pools
What are the main reasons for the score you provided?

I work closely Milos and he's really receptive he will come to us in advance with any concerns and issues, he has good communication, and they're quick to respond to questions and concerns that we have.


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