Grease Monkey
226 16th Street NW
Hickory
NC 28601
United States

Customer Testimonials

Report a concern   May 22, 2017 — Rated 10 out of 10 by R.B. Grease Monkey
What do you like about our service?

Very polite people and I only go to this one they let u know if u need something eles with your car

Report a concern   May 20, 2017 — Rated 10 out of 10 by J.C. Grease Monkey
What do you like about our service?

All the guys working here were very friendly, approachable and personable! I usually feel out of place in auto shops but not here! I had previously gone to the Grease Monkey in Granite Falls and their customer service was awful and couldn't even preform service I needed! These guys are super cool and I will be back again.

Report a concern   May 11, 2017 — Rated 10 out of 10 by J.K. Grease Monkey
What do you like about our service?

All service and management personnel were friendly and competent.

Report a concern   May 6, 2017 — Rated 10 out of 10 by A.H. Grease Monkey
What do you like about our service?

Quick and informative.

Report a concern   April 28, 2017 — Rated 10 out of 10 by M.W. Grease Monkey
What do you like about our service?

the men were very nice and fast

Report a concern   April 27, 2017 — Rated 10 out of 10 by S.F.R. Grease Monkey
What do you like about our service?

The gentlemen were very nice the entire time. Also, the service was prompt and courteous as well. I will be back

Report a concern   April 26, 2017 — Rated 10 out of 10 by M.H. Grease Monkey
What do you like about our service?

Fast service! The tech was very courteous and polite. Informed me of the services provided and which services were recommended.

Report a concern   April 23, 2017 — Rated 10 out of 10 by C.K. Grease Monkey
What do you like about our service?

Convenience

Report a concern   April 18, 2017 — Rated 10 out of 10 by L.K. Grease Monkey
What do you like about our service?

Your staff at this store was extremely kind and courteous. Very friendly folks. Changed my oil, cleaned my pollen covered windshield and recommended some services I needed. The waiting room was clean, comfortable and had a coffee machine and cold water in a fridge. I will definitely return for additional service and future oil changes. Very competitive price.

Report a concern   April 18, 2017 — Rated 10 out of 10 by D.O. Grease Monkey
What do you like about our service?

Speedy and friendly service.

Report a concern   April 15, 2017 — Rated 10 out of 10 by K.O. Grease Monkey
What do you like about our service?

I have been to this grease monkey multiple times now and meant to leave a review every time. Their service is exceptional and they go above and beyond to help. I have a couple toddlers and the few times I have been there I have had one of my kids with me. On one occasion I had my sick 2 year old but needed my car inspected so my tag wouldn't go dead. The manager quickly inspected my car in order to get us out of there quicker so I could get my son home. Today when I went I had my other toddler who was ready for a nap, I did not plan on coming in today but my brakes sounded so bad I knew I didn't have a choice. The manager himself looked at my brakes before I even got out of my car and got me quote and brought it to me in my car so I didn't have to immediately get my daughter out. Then he changed my brakes and let us sit inside and watch cartoons so she could nap. I also noticed every time he walked in and out from the garage he made sure the door didn't slam and wake her up. His other employees also did the same thing. I was very appreciative. Waiting on a car at a service station with a toddler in a tantrum is any moms nightmare but this wasn't the case at all. I expected to leave there with a $300 bill but instead he told me I did not need anything but brake pads. I kept asking if he was sure I didn't need roters and he again kept saying no only brake pads. Later another employee came into the waiting room and showed me my brakes so I wasn't completly unaware of the fix they were making. It was very comforting to be around people who not only took great care of my car every time I have been there but also took into consideration my individual needs and schedule. Another thing that has stuck out to me is that every time I have had to go here its the same manager. That makes me feel confident that the same employees are looking at my vehicle, which gives them continuity of care. Very professional and very customer service oriented. I'm definitely hooked and a customer for life.

Report a concern   April 15, 2017 — Rated 10 out of 10 by M.F. Grease Monkey
What do you like about our service?

Because, they always running specials.

Report a concern   April 11, 2017 — Rated 10 out of 10 by F.S. Grease Monkey
What do you like about our service?

this crew is honest, fair, not doubled tongue, and professional.

Report a concern   April 4, 2017 — Rated 10 out of 10 by B.G. Grease Monkey
What do you like about our service?

Very polite and respectable. Gave good advice and helped out with the price!

Report a concern   March 28, 2017 — Rated 10 out of 10 by J.M. Grease Monkey
What do you like about our service?

The price .very nice ppl and fast

Report a concern   March 28, 2017 — Rated 10 out of 10 by D.S. Grease Monkey
What do you like about our service?

The guys, Chris(MGR) and Zack, were great!

Report a concern   March 27, 2017 — Rated 10 out of 10 by S.L. Grease Monkey
What do you like about our service?

Chris is the freaking man! Always willing to help and super efficient. Gets the job done well and fast.

Report a concern   March 23, 2017 — Rated 10 out of 10 by J.W. Grease Monkey
What do you like about our service?

friendly reliably staff. good price. clean bathrooms.whats not to like?

Report a concern   March 21, 2017 — Rated 10 out of 10 by D.R. Grease Monkey
What do you like about our service?

Quick in and out.

Report a concern   March 20, 2017 — Rated 10 out of 10 by D.G. Grease Monkey
What do you like about our service?

I like the speed of service and the price is great.


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