Columbia: 119 Rabon Rd.
119 Rabon Rd
Columbia
SC 29223
United States

Customer Testimonials

Report a concern   January 5, 2017 — Rated 9 out of 10 by J.L. Columbia: 119 Rabon Rd.
What do you like about our service?

We had an oil change before Christmas and had a problem with leakage around the drain plug. Joel Saxon, the manager at Rabon Rd, used a logical process to diagnose and fix the problem without spending the $350 it would have cost to replace the oil pan and plug. He was very professional in dealing with the issue and followed up with us to make sure he had succeeded. Thanks.

Report a concern   December 19, 2016 — Rated 10 out of 10 by T.K. Columbia: 119 Rabon Rd.
What do you like about our service?

The two gentlemen who were working were super nice and super efficient! I got in and out within 20 minutes, and they were very courteous to me. They let me know about ladies day on Wednesdays for discounts, too!

Report a concern   December 16, 2016 — Rated 10 out of 10 by S.R. Columbia: 119 Rabon Rd.
What do you like about our service?

The professionalism and quick worry free service.

Report a concern   December 12, 2016 — Rated 10 out of 10 by M.K. Columbia: 119 Rabon Rd.
What do you like about our service?

Quick and staff friendly

Report a concern   November 26, 2016 — Rated 9 out of 10 by M.C. Columbia: 119 Rabon Rd.
What do you like about our service?

Sorry you're getting this twice... but I thought I was going to have more area to comment!

Your staff went above and beyond what I would call exceptional service. We've had some problems with the dealership where we had been having our oil changed. Today, the technician in the pit noticed the oil drain plug had vastly overtightened by the dealership that had been previously changing the oil. He managed to remove it without causing additional damage (my husband works on cars and was amazed he could even get it out). The tech suggested an air filter, which we agreed to, but he couldn't locate one to replace it.

Here's the kicker - when we were leaving one of the technicians came out to our vehicle and apologized for the oil change taking so long (because of the before mentioned oil drain plug and searching for the air filter) and felt like their service wasn't up to his standard. He asked for me to wait a couple of minutes - and came back with a certificate for a free oil change. I very much appreciated the gesture, but honestly - more so appreciated how the staff treated me as a customer.

The staff at this store was polite, helpful, and we'll be back to have our vehicles serviced here in the future.

PS - The only reason I didn't give you a 10 - I think the oil change is a little pricey. But I'll gladly pay it for the much better service ;)

Report a concern   November 25, 2016 — Rated 10 out of 10 by J.P. Columbia: 119 Rabon Rd.
What do you like about our service?

Speed & courteous service

Report a concern   November 23, 2016 — Rated 10 out of 10 by C.A. Columbia: 119 Rabon Rd.
What do you like about our service?

Fast and friendly!

Report a concern   November 5, 2016 — Rated 9 out of 10 by T.K. Columbia: 119 Rabon Rd.
What do you like about our service?

Prompt and courteous service.
Joel Saxon was respectful of my financial situation and responded accordingly.

Report a concern   November 3, 2016 — Rated 9 out of 10 by P.G. Columbia: 119 Rabon Rd.
What do you like about our service?

Quick...I was in and out with an oil change

Report a concern   October 31, 2016 — Rated 10 out of 10 by J.L. Columbia: 119 Rabon Rd.
What do you like about our service?

Quick turnaround.....serviced items as requested......no distraction

Report a concern   October 31, 2016 — Rated 10 out of 10 by C.D. Columbia: 119 Rabon Rd.
What do you like about our service?

Quick, thorough and no nonsense

Report a concern   October 23, 2016 — Rated 10 out of 10 by D.S. Columbia: 119 Rabon Rd.
What do you like about our service?

Guy was very prompt and no wait time. He was very clear with the details.

Report a concern   October 10, 2016 — Rated 10 out of 10 by L.E. Columbia: 119 Rabon Rd.
What do you like about our service?

Excellent service in a timely matter.

Report a concern   October 7, 2016 — Rated 9 out of 10 by A.D. Columbia: 119 Rabon Rd.
What do you like about our service?

Fast and friendly

Report a concern   September 15, 2016 — Rated 10 out of 10 by T.K. Columbia: 119 Rabon Rd.
What do you like about our service?

The staff were very courteous. They did not offer me any services that were not needed.

Report a concern   August 28, 2016 — Rated 10 out of 10 by M.R. Columbia: 119 Rabon Rd.
What do you like about our service?

The Rabon Road team has been servicing my car for over four years. The staff is always friendly, knowledgable, competent and goes the extra mile to make sure customers receive superior service. Thank you!

Report a concern   August 24, 2016 — Rated 10 out of 10 by M.W. Columbia: 119 Rabon Rd.
What do you like about our service?

Reasonable price and fast service.

Report a concern   August 18, 2016 — Rated 10 out of 10 by E.M. Columbia: 119 Rabon Rd.
What do you like about our service?

Quick and Courteous service

Report a concern   August 4, 2016 — Rated 9 out of 10 by H.S. Columbia: 119 Rabon Rd.
What do you like about our service?

It provides preventative maintenance at a reasonable price.

Report a concern   July 23, 2016 — Rated 10 out of 10 by S.L. Columbia: 119 Rabon Rd.
What do you like about our service?

The Technician are absolutely fabulous and very professional. Know waiting. I love the service.


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