Grease Monkey
1701 E. Riverside Blvd.
Rockford
IL 61114
United States

Customer Testimonials

Report a concern   August 19, 2017 — Rated 10 out of 10 by T.B.J. Grease Monkey
What do you like about our service?

Quick and efficient. In and out as expected.

Report a concern   August 16, 2017 — Rated 10 out of 10 by D.G. Grease Monkey
What do you like about our service?

Answered my questions and were very polite and professional.

Report a concern   August 15, 2017 — Rated 10 out of 10 by A.H. Grease Monkey
What do you like about our service?

The management on Riverside is absolutely incredible. A huge shoutout to the hard workers! Thank you guys for the awesome service!!

Report a concern   August 14, 2017 — Rated 10 out of 10 by A.B. Grease Monkey
What do you like about our service?

Friendly first class!

Report a concern   August 10, 2017 — Rated 10 out of 10 by K.W. Grease Monkey
What do you like about our service?

I appreciate that you don't jack us around - and while I expect to be upsold, you are gracious when I say "not this time."
I also like it when you give us options on oil types and go over costs.
I like that you check fluids and tire pressure - three of my four tires were too inflated and you adjusted them. I have one tire that is losing air but since I didn't know which one, I was over inflating all of them.
You told me I could come in any time and you would check them for me.

Report a concern   August 3, 2017 — Rated 10 out of 10 by M.M. Grease Monkey
What do you like about our service?

It was fast and easy! Plus all of the employees were nice

Report a concern   August 1, 2017 — Rated 10 out of 10 by J.J. Grease Monkey
What do you like about our service?

survice was quick and complete. they also changed 2 small lights. when I went to pay there was a special discount. thanks

Report a concern   July 18, 2017 — Rated 10 out of 10 by R.R.Z.D. Grease Monkey
What do you like about our service?

Friendly
Nice job

Report a concern   July 14, 2017 — Rated 10 out of 10 by L.E. Grease Monkey
What do you like about our service?

very professional hard working men

Report a concern   July 7, 2017 — Rated 10 out of 10 by C.H. Grease Monkey
What do you like about our service?

Competent and friendly staff that seem genuinely concerned for you and your vehicle.

Report a concern   July 6, 2017 — Rated 9 out of 10 by J.M. Grease Monkey
What do you like about our service?

I had went on my lunch break that day to a different Grease Monkey in Rockford. It was on Sandy Hollow Rd and had a really bad experience. The guy that greeted me was kind of short with me and said how he had to go to the bank across town and they only had one other person working and how it would be at least 45 minutes. I told him how I was on my lunch break and didn't have a lot of time which he proceeded to tell me well a oil change takes at least 30 minutes. I left a little frustrated. I decided to go to the E. Riverside location after work and had a great experience. The lady there was very friendly and pleasant. I was in and out of there in 15 minutes and was happy to hear it was ladies day so I received $10 off my oil change. I would definitely go back to this location in the future but will stay clear from the one on Sandy Hollow. Thank you!

Report a concern   July 3, 2017 — Rated 10 out of 10 by F.K. Grease Monkey
What do you like about our service?

Quick,efficient and friendly

Report a concern   July 1, 2017 — Rated 9 out of 10 by K.D. Grease Monkey
What do you like about our service?

It was fast and the workers were polite

Report a concern   June 28, 2017 — Rated 10 out of 10 by J.B. Grease Monkey
What do you like about our service?

The people were all so friendly. The manager explained everything to me well. I was not pushed to buy anything extra.

Report a concern   June 24, 2017 — Rated 10 out of 10 by B.L. Grease Monkey
What do you like about our service?

First time going i normally go to mobil express but i figure i will to you out and i was happy with the service

Report a concern   June 22, 2017 — Rated 9 out of 10 by F.C. Grease Monkey
What do you like about our service?

very prompt and courteous

Report a concern   June 9, 2017 — Rated 10 out of 10 by A.P. Grease Monkey
What do you like about our service?

Fast service. Checked everything for me. Changed oil and back wiper blade. Very friendly staff. The best thing that I can appreciate is a staff member mentioning to me about possible problems with vehicle. For examples, the color of my brake fluid and what it should look like, or the condition of air filter. (This is what it looks like new, this is what yours looks like at this time.) Not all auto centers do this for people. I would rather take any preventative measures before having to fix something and spend more money later down the line because of being unaware.

Thanks again!

Angie

Report a concern   June 5, 2017 — Rated 10 out of 10 by K.P. Grease Monkey
What do you like about our service?

Fast

Report a concern   May 26, 2017 — Rated 10 out of 10 by A.S. Grease Monkey
What do you like about our service?

I'm in and out of my hometown for college and I needed an oil change quick and affordable and they did just that! Took 20 minutes if that. Thank you for your great service guys!

Report a concern   May 18, 2017 — Rated 10 out of 10 by J.R. Grease Monkey
What do you like about our service?

Fast and very friendly


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