Grease Monkey
302 N. Mulford Rd.
Rockford
IL 61107
United States

Customer Testimonials

Report a concern   March 29, 2017 — Rated 10 out of 10 by S.O.N. Grease Monkey
What do you like about our service?

Great team. Very Happy

Report a concern   March 26, 2017 — Rated 10 out of 10 by R.V. Grease Monkey
What do you like about our service?

Service is done quickly and accurately.

Report a concern   March 10, 2017 — Rated 10 out of 10 by A.H. Grease Monkey
What do you like about our service?

they know what their doing an in an out fast

Report a concern   March 4, 2017 — Rated 10 out of 10 by A.J. Grease Monkey
What do you like about our service?

The mechanics were great and did a good job throughout. They kept me informed and were very nice

Report a concern   February 20, 2017 — Rated 9 out of 10 by S.K. Grease Monkey
What do you like about our service?

Very thorough and friendly. No pressure to have service I could not afford at the time. Great communication about any concerns with my vehicle.

Report a concern   February 9, 2017 — Rated 10 out of 10 by M.M. Grease Monkey
What do you like about our service?

Great customer service. Provided excellent status report for my vehicle. Offered current promotions. Very professional, courteous and accommodating service. Both service attendants were very attentive. Don and I apologize I do not recall the other gentleman's name. Dark hair, wore glasses.

Report a concern   February 3, 2017 — Rated 10 out of 10 by W.T. Grease Monkey
What do you like about our service?

The employees are always friendly and helpful. I know they know I have no idea about the mechanics of my vehicle but I never leave feeling like an idiot. This past visit they found a mouse nest in my engine. This city girl pretty much had a meltdown in the waiting area and the guys were really nice about it. They laughed, (even I think it will be comical after more time has passed), but they made sure I felt comfortable enough to get back in my car and drive away.

Report a concern   January 24, 2017 — Rated 10 out of 10 by C.A. Grease Monkey
What do you like about our service?

Everyone was pleasant and efficient.

Report a concern   January 13, 2017 — Rated 10 out of 10 by R.P. Grease Monkey
What do you like about our service?

Employee friendly n let u know what's the right thats wrong with ur car

Report a concern   January 2, 2017 — Rated 9 out of 10 by D.T. Grease Monkey
What do you like about our service?

The time that the technicians are able and willing to spend to help and explain the work they are doing or are suggesting to do.

Report a concern   December 8, 2016 — Rated 10 out of 10 by B.P. Grease Monkey
What do you like about our service?

N/A Everything good

Report a concern   December 1, 2016 — Rated 10 out of 10 by Y.B. Grease Monkey
What do you like about our service?

Had a great experience at this location. Staff is very polite and knowledgeable.

Report a concern   November 28, 2016 — Rated 9 out of 10 by G.S. Grease Monkey
What do you like about our service?

I brought my Saturn in for brake checkup on Saturday and received great service. Turns out my brakes didn't need replacement, just a good cleaning through the brake line. Competent service, very polite personnel and I drove away without a brake screeching sound happy as could be. Excellent job. I will return to GM again and again.

Report a concern   November 15, 2016 — Rated 10 out of 10 by A.F. Grease Monkey
What do you like about our service?

These guys are the real deal. They go above and beyond every time I come in. Being a woman, sometimes you get that feeling you're being talked down to, but never here. No high pressure to have things done I don't need. They are great at providing customer service, and this is why I keep coming back.

Report a concern   November 15, 2016 — Rated 10 out of 10 by K.W. Grease Monkey
What do you like about our service?

customer service

Report a concern   November 10, 2016 — Rated 9 out of 10 by T.N. Grease Monkey
What do you like about our service?

Pleasant

Report a concern   October 29, 2016 — Rated 10 out of 10 by J.M. Grease Monkey
What do you like about our service?

Quick

Report a concern   October 18, 2016 — Rated 10 out of 10 by R.V. Grease Monkey
What do you like about our service?

I don't need an appointment. I just wait my turn. Service guys are always friendly

Report a concern   September 7, 2016 — Rated 9 out of 10 by T.C. Grease Monkey
What do you like about our service?

The multiple discounts that you give, including the Lady's Day discount on Wednesdays.

Report a concern   September 6, 2016 — Rated 10 out of 10 by B.C. Grease Monkey
What do you like about our service?

Fast In and out service.


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