Grease Monkey
375 Ware Ave.
Rockford
IL 61107
United States

Customer Testimonials

Report a concern   February 20, 2017 — Rated 10 out of 10 by D.R. Grease Monkey
What do you like about our service?

First let me say to error is human. I had my brakes done on your riverside shop. The employee didn't have the knowledge on brakes he should have. I left a poor review. I called the store and your market manager Josh Barnes happen to be their and answered. I explained my problem and he was eager to help resolve it. He had me out their the next day. Super friendly and apologetic for my bad experience. He fixed the problem and left me feeling better about your business. Because of your manager I will come back knowing if something goes wrong your company will take care of the problem a.s.a.p. The business world needs more Josh Barnes.

Report a concern   December 10, 2016 — Rated 10 out of 10 by M.R. Grease Monkey
What do you like about our service?

Polite and friendly.

Report a concern   October 31, 2016 — Rated 10 out of 10 by S.K. Grease Monkey
What do you like about our service?

Very friendly and knowledgeable service. The staff always make you feel welcome and comfortable.

Report a concern   August 27, 2016 — Rated 10 out of 10 by B.W. Grease Monkey
What do you like about our service?

very quick, well done and technicians knew what they were doing.

Report a concern   July 22, 2016 — Rated 10 out of 10 by Y.O. Grease Monkey
What do you like about our service?

The staff was friendly and helpful.

Report a concern   June 20, 2016 — Rated 10 out of 10 by T.J. Grease Monkey
What do you like about our service?

The crew was fantastic! Anything that came up on my car that needed addressed they explained to me and asked if I wanted it fixed. Very pleased with the service I received!! Thank you

Report a concern   April 29, 2016 — Rated 10 out of 10 by Don Blecker Grease Monkey
What do you like about our service?

Friendly guys... They treat my car as if it were there own... I will continue to use this location due to the staff .
Thanks for being a company who cares.

Don

Report a concern   April 14, 2016 — Rated 10 out of 10 by M.R. Grease Monkey
What do you like about our service?

Very personalable. They were up front about how long it would take and kept updating you.

Report a concern   April 13, 2016 — Rated 10 out of 10 by Jerry Franklin Grease Monkey
What do you like about our service?

Fast, courteous, friendly, and smart.

Report a concern   April 11, 2016 — Rated 10 out of 10 by V.H. Grease Monkey
What do you like about our service?

Had very satisfactory service provided today when having my car serviced. The Assistant Manager, James Wimes did a very thorough job and had a very pleasant personality.

Report a concern   March 5, 2016 — Rated 9 out of 10 by L.N. Grease Monkey
What do you like about our service?

Employee's work well together

Report a concern   March 4, 2016 — Rated 10 out of 10 by P.E. Grease Monkey
What do you like about our service?

Quick. Honest.

Report a concern   February 27, 2016 — Rated 10 out of 10 by K.H. Grease Monkey
What do you like about our service?

Friendly and full of accurate information

Report a concern   January 1, 2016 — Rated 10 out of 10 by Caryl Barnes Grease Monkey
What do you like about our service?

Honesty! It has warmed my heart to hear the evaluations they give us customers -- they say when we NEED what and what we can wait for.

Courtesy. Business-like friendliness. Customer service commitment is clear.

And then there's the work they do -- excellent.

Report a concern   November 24, 2015 — Rated 10 out of 10 by Shawn Kelley Grease Monkey
What do you like about our service?

Very friendly and knowledgeable staff. Didn't feel that I was being conned and the guys seemed to genuinely like their jobs and working with people.

Report a concern   November 10, 2015 — Rated 10 out of 10 by M.R. Grease Monkey
What do you like about our service?

Always great service! !Josh and his staff are top notch! Restock the snacks please.

Report a concern   November 10, 2015 — Rated 10 out of 10 by C.W. Grease Monkey
What do you like about our service?

josh

Report a concern   October 26, 2015 — Rated 10 out of 10 by P.G. Grease Monkey
What do you like about our service?

Wonderful service with knowledgeable and polite technicians

Report a concern   October 23, 2015 — Rated 9 out of 10 by M.B. Grease Monkey
What do you like about our service?

good

Report a concern   September 21, 2015 — Rated 10 out of 10 by C.J. Grease Monkey
What do you like about our service?

Employees were nice and helpful


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