Grease Monkey
1503 North Main St.
Normal
IL 61761
United States

Customer Testimonials

Report a concern   March 24, 2017 — Rated 10 out of 10 by K.V. Grease Monkey
What do you like about our service?

staff is professional, knowledgeable, and respectful; staff always willing to investigate any problems/concerns and report back honestly, never feel like I am trying to be sold unnecessary things or pressured into more expensive products, staff always talks through and shows me what they did or see under the hood, staff generally explains things very well to a person with minimal knowledge of cars

Report a concern   March 23, 2017 — Rated 10 out of 10 by L.W. Grease Monkey
What do you like about our service?

FABULOUS customer service...... !!! Prices, Professionalism, location

Report a concern   March 7, 2017 — Rated 10 out of 10 by M.J. Grease Monkey
What do you like about our service?

The guys there are always very courteous, knowledgeable, and get my oil change done as quick as possible.

Report a concern   March 3, 2017 — Rated 9 out of 10 by D.G. Grease Monkey
What do you like about our service?

Test, test

Report a concern   March 3, 2017 — Rated 9 out of 10 by C.W. Grease Monkey
What do you like about our service?

They let me know everything that was going on from start to finish

Report a concern   February 17, 2017 — Rated 9 out of 10 by D.L. Grease Monkey
What do you like about our service?

I always receive great service at this location, however on this recent visit the timer on the screen that said your service is guaranteed ran over by several minutes. The technician never mentioned it. So what's the purpose of the timer on a big screen tv? When I got home I checked to see if my oil life had been reset on my vehicle and it had not. I was disappointed in this visit. It was a new technician that I had not met before, I believe his name is Randy. I take both of my vehicles here and I will return, but I was disappointed at my last visit.

Report a concern   February 16, 2017 — Rated 9 out of 10 by D.L. Grease Monkey
What do you like about our service?

Staff is friendly and the types of services offered.

Report a concern   February 16, 2017 — Rated 10 out of 10 by L.P. Grease Monkey
What do you like about our service?

Great, professional group of guys. Fast, truthworthy and awesome service.

Report a concern   February 13, 2017 — Rated 10 out of 10 by D.H. Grease Monkey
What do you like about our service?

Quick service; very efficient!

Report a concern   February 10, 2017 — Rated 10 out of 10 by P.A. Grease Monkey
What do you like about our service?

Adam and the gang are awesome, they never up sell things I dont need. I have been going to them for years and have always done me right. Would recommend them to family and friends.

Report a concern   February 10, 2017 — Rated 9 out of 10 by K.L. Grease Monkey
What do you like about our service?

The staff is great and explain everything to me, someone who is very dense when it comes to cars. The prices are also reasonable.

Report a concern   February 3, 2017 — Rated 10 out of 10 by H.S. Grease Monkey
What do you like about our service?

very friendly,efficient and knowledgeable.

Report a concern   January 31, 2017 — Rated 10 out of 10 by C.J. Grease Monkey
What do you like about our service?

Other mechanics replaced things on my car that didn't need replacing and never solved my problem just charging me more. The friendly helpful service at the Normal Grease Monkey explained what my problem was and fixed it quickly and correctly.

Report a concern   January 30, 2017 — Rated 10 out of 10 by D.D. Grease Monkey
What do you like about our service?

Employees were VERY nice and efficient! I also liked how they told me what they checked and how everything looked since I am out at school by myself and I don't have my dad here to tell me. Great service!

Report a concern   January 25, 2017 — Rated 10 out of 10 by S.L. Grease Monkey
What do you like about our service?

Very friendly!

Report a concern   January 22, 2017 — Rated 10 out of 10 by K.R. Grease Monkey
What do you like about our service?

Good service great price

Report a concern   January 13, 2017 — Rated 9 out of 10 by A.C. Grease Monkey
What do you like about our service?

I loved how quickly they got me out. I was only there for no more than 20 minutes. I also like how I didn't feel pressured to buy/replace anything. When they told me what was wrong with my car when they inspection, they listened to me when I said what I wanted to do that day and what I didn't want to do that day.

Report a concern   January 11, 2017 — Rated 10 out of 10 by J.H. Grease Monkey
What do you like about our service?

Service was timely and thorough. No attempt to try to "build" the charges - just did what I asked and gave honest assessment of what might be needed in the future.

Report a concern   January 10, 2017 — Rated 10 out of 10 by S.C. Grease Monkey
What do you like about our service?

I was able to use my coupon for a full service oil change that came with other perks. It was done in a timely manner and is very satisfied with my service.

Report a concern   December 31, 2016 — Rated 10 out of 10 by I.W. Grease Monkey
What do you like about our service?

highly professional, detail and service oriented. ability to make appointment, prompt and timely service (little to no waiting). appears to treat all customers fairly regardless of age, gender, or race. appreciate closed circuit television in order to watch service being performed. free water and coffee is a welcome addition as well.


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