Grease Monkey
1503 North Main St.
Normal
IL 61761
United States

Customer Testimonials

Report a concern   September 20, 2017 — Rated 10 out of 10 by D.H. Grease Monkey
What do you like about our service?

Associates got me right in. They completed the oil change as instructed, as well as, replaced the cabin filter, air filter and 2-step fuel injector process into the manifold. They also recommended a new fuel filter, but struggled to get the old one off without costing me over $150 more. They sprayed the connections liberally with a lubricant. I will be returning in a few days to have them hopefully remove the old filter and replace it with a new one without having to replace the fittings costing the additional money. What a courteous, professional staff at this location!

Report a concern   September 20, 2017 — Rated 10 out of 10 by K.B. Grease Monkey
What do you like about our service?

The gentleman working in this shop always remember my name when I pull up - likely because I have such an old distinguishable car - but they even remember my dog's name! They don't talk down to me because I'm a woman, which is pretty rare. And they are always very polite and professional, explaining all of the work that they did on the car. I appreciate that they show me what they are doing.

Report a concern   September 6, 2017 — Rated 10 out of 10 by T.W. Grease Monkey
What do you like about our service?

Fast, explain as they work on my car and what they were doing and why.

Report a concern   September 2, 2017 — Rated 10 out of 10 by N.P. Grease Monkey
What do you like about our service?

I was disappointed when you change the mileage on when you are supposed to come back. You put down the mileage when it serviced. This isn't really going to help people who don't have the recent cars that tell you when you need an oil change. I was really upset and not happy. I would expect more out of you. I did notice you have enough room to put when you are supposed to come back. Right, now I a debating rather or not to come back you all for my customer service.
I hope you will be able to fix this problem.

Report a concern   August 29, 2017 — Rated 10 out of 10 by A.Z. Grease Monkey
What do you like about our service?

I do oil change there since I have my first car. These guys are awesome. I trust them and keep going back.

Report a concern   August 25, 2017 — Rated 10 out of 10 by T.B. Grease Monkey
What do you like about our service?

The employees (Adam & Tim) were very helpful and knowledgeable about the needs of my car along with doing the work that was needed.

Report a concern   August 23, 2017 — Rated 10 out of 10 by M.W. Grease Monkey
What do you like about our service?

Employees are always very friendly and helpful. It's nice of them to actually show me and explain what is going on and what they are doing. Would recommend to anyone!

Report a concern   August 16, 2017 — Rated 10 out of 10 by S.S. Grease Monkey
What do you like about our service?

Usually fast, always polite and courteous but down to earth

Report a concern   August 15, 2017 — Rated 10 out of 10 by K.K. Grease Monkey
What do you like about our service?

The workers are always friendly. I have been going here for about 4 years now and I have never had an issue. They are always available for answering questions and are truly trying to help everyone. The wait is never long for a service and they will tell you when the wait is longer than normal. I will continue to return and recommend this location to my friends and coworkers.

Report a concern   August 10, 2017 — Rated 10 out of 10 by P.M.E. Grease Monkey
What do you like about our service?

They are so considerate and value me as a customer since the year 2001. They were under another name in 2001 but I still get the same wonderful service for several years.

Report a concern   August 1, 2017 — Rated 10 out of 10 by A.B. Grease Monkey
What do you like about our service?

They do a great job and show what they did to your car and make sure oil looks clean and good when thy add it back in. Make sure u know about other stuff that need be checked and looked into.

Report a concern   July 31, 2017 — Rated 10 out of 10 by M.S. Grease Monkey
What do you like about our service?

They were quick and helped me figure out what was causing the noice in my car.

Report a concern   July 26, 2017 — Rated 10 out of 10 by J.P. Grease Monkey
What do you like about our service?

fast and cheap

Report a concern   July 24, 2017 — Rated 10 out of 10 by A.C. Grease Monkey
What do you like about our service?

The two gentlemen working were very kind, informative and helpful. Even though a company like this is based on a speedy end product, I never feel rushed and overlooked during my services.

Report a concern   July 23, 2017 — Rated 10 out of 10 by T.R. Grease Monkey
What do you like about our service?

They are always so courteous and polite. I don't feel like they are ripping me off, they explain everything also.

Report a concern   July 22, 2017 — Rated 10 out of 10 by T.S. Grease Monkey
What do you like about our service?

Quick and courteous.

Report a concern   July 22, 2017 — Rated 10 out of 10 by D.P. Grease Monkey
What do you like about our service?

Very friendly and helpful!

Report a concern   July 19, 2017 — Rated 10 out of 10 by T.L. Grease Monkey
What do you like about our service?

The workers were so nice and polite! I'm always excited to come visit Grease Monkey.

Report a concern   July 15, 2017 — Rated 9 out of 10 by L.D. Grease Monkey
What do you like about our service?

The guys that work at this location are gentlemen. They get the job done.

Report a concern   July 9, 2017 — Rated 10 out of 10 by N.B. Grease Monkey
What do you like about our service?

Friendly group of guys who were helpful, nice and genuine. Service was quick.


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