Normal: 1503 North Main St
1503 North Main St.
Normal
IL 61761
United States

Customer Testimonials

Report a concern   November 26, 2016 — Rated 10 out of 10 by S.B. Normal: 1503 North Main St
What do you like about our service?

Techs were great.

Report a concern   November 21, 2016 — Rated 10 out of 10 by S.J. Normal: 1503 North Main St
What do you like about our service?

The thorough inspection, and honesty, and not trying to tell me other things are wrong with my car

Report a concern   November 15, 2016 — Rated 10 out of 10 by M.J.K. Normal: 1503 North Main St
What do you like about our service?

I stopped in for an oil change and received such excellent service. Adam was great. He found a mouse house in my air cleaner box and removed them alive! What a sweetie!! He checked out my entire car, found some things that needed attention and fixed them all after checking with me. I really felt like he cared about my ride. Customer service above and beyond. I will absolutely return there for service and will recommend this location to friends and family!

Report a concern   November 2, 2016 — Rated 9 out of 10 by A.M. Normal: 1503 North Main St
What do you like about our service?

It's quick and convenient! They aren't pushy either with added services.

Report a concern   October 29, 2016 — Rated 9 out of 10 by K.L. Normal: 1503 North Main St
What do you like about our service?

The workers were thorough, and they invited me to the garage to show me exactly what they were cleaning and adjusting.

Report a concern   October 28, 2016 — Rated 10 out of 10 by C.D. Normal: 1503 North Main St
What do you like about our service?

I use to come to this location a year ago and disliked the technicians costumer setvice,always was a long wait time but this experience will bring me back to this location because The technician went beyond the Oil change showed me some things I didn't know. and modt of all tool his time ..

Report a concern   October 23, 2016 — Rated 9 out of 10 by A.W. Normal: 1503 North Main St
What do you like about our service?

Kept me informed.
Sought to give me the best deal for the work done.
Stayed after time to get my car fixed and were happy to do so.

Report a concern   October 17, 2016 — Rated 10 out of 10 by V.B. Normal: 1503 North Main St
What do you like about our service?

The man who helped me was very friendly, helpful, and gave me great information. The service was also quick and affordable. Thank you!

Report a concern   October 7, 2016 — Rated 10 out of 10 by L.M.M. Normal: 1503 North Main St
What do you like about our service?

I was in a bad way. My car barely made to your store. I had a major oil leak on my way home from work and didn't know what to do. I pulled in and Adam came straight over to assist. He listened to my explanation of what was happening with my car and answered my questions. He was able to look at my car with only a short wait. He was able to properly diagnose the issue of a bad oil pressure sensor quickly. He quoted me a surprisingly great price and offered a very quick time frame for the repair. Devin was also very polite and helpful in answering my questions. Adam did a great job on the repair. I am very pleased with the whole experience. I will definitely be returning to the 1503 North Main St Normal IL Grease Monkey location for my oil changes and whatever other auto repair / maintenance services you offer. I will highly recommend you guys to everyone I know. Thanks so much.

Report a concern   October 5, 2016 — Rated 10 out of 10 by Z.A. Normal: 1503 North Main St
What do you like about our service?

Very friendly knowledgeable staff.

Report a concern   October 4, 2016 — Rated 10 out of 10 by O.W. Normal: 1503 North Main St
What do you like about our service?

When I pulled in I was welcomed by an African American gentlemen standing outside the business and he immediately assisted me . I came to see about my tire pressure and he fixed it no charge , service was so great I went ahead and had him checked my oil and got an oil change . Charles was going to check me out and I went to the car and forgot my wallet , Charles was so sweet and understanding to have let me leave my phone with him so I can go grab my card . I came back , paid , he even went over my motor winter checklist I had and gave me advice , showed me where and offered to put my windshield fluid in if I needed . I had an amazing experience . I don't normally do surveys but these men deserve great recognition, they were excellent. Spoke with confidence in every question I had , I could tell they knew what they were doing .

Report a concern   September 7, 2016 — Rated 9 out of 10 by S.S. Normal: 1503 North Main St
What do you like about our service?

The man that first greeted me was super super friendly. He asked what service they could help me with and gave me a price after offering additional services. He also joked with me a bit. The job was done very quickly, I was in and out.

Report a concern   August 31, 2016 — Rated 9 out of 10 by S.M. Normal: 1503 North Main St
What do you like about our service?

For the most part you're fast and you are always efficient.

Report a concern   August 29, 2016 — Rated 10 out of 10 by J.P. Normal: 1503 North Main St
What do you like about our service?

Quick efficient work

Report a concern   August 29, 2016 — Rated 10 out of 10 by J.P. Normal: 1503 North Main St
What do you like about our service?

Quick efficient work

Report a concern   August 25, 2016 — Rated 10 out of 10 by B.Y. Normal: 1503 North Main St
What do you like about our service?

The convenience of getting service, the quality of service, friendliness of mechanics, and the thorough explanations of what was performed.

Report a concern   August 17, 2016 — Rated 10 out of 10 by K.S. Normal: 1503 North Main St
What do you like about our service?

Very conscientious employees. Had to wait half hour before they could get me in.

Report a concern   August 13, 2016 — Rated 10 out of 10 by M.L. Normal: 1503 North Main St
What do you like about our service?

efficient customer service with plain explanation but not so quick that i felt they hadn't done a good job.

Report a concern   August 11, 2016 — Rated 10 out of 10 by D.P. Normal: 1503 North Main St
What do you like about our service?

they explained everything to you about your car and the service was great

Report a concern   August 10, 2016 — Rated 10 out of 10 by L.E. Normal: 1503 North Main St
What do you like about our service?

Fast and friendly


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