Grease Monkey
1503 North Main St.
Normal
IL 61761
United States

Customer Testimonials

Report a concern   November 17, 2017 — Rated 10 out of 10 by R.F. Grease Monkey
What do you like about our service?

Fast very efficient-told me about coupons- clean waiting room- valued my opinion

Report a concern   November 16, 2017 — Rated 10 out of 10 by B.D. Grease Monkey
What do you like about our service?

HONESTY

Report a concern   November 1, 2017 — Rated 10 out of 10 by K.C. Grease Monkey
What do you like about our service?

Super fast!

Report a concern   November 1, 2017 — Rated 10 out of 10 by R.T. Grease Monkey
What do you like about our service?

Every time that I've been to Grease Monkey, I have always been educated about my car. They are great at helping me to understand my vehicle better. The crew is very helpful and very kind! I would recommend Grease Monkey to anyone! Their prices are great and their service is amazing!

Report a concern   October 25, 2017 — Rated 10 out of 10 by C.K. Grease Monkey
What do you like about our service?

Friendly staff. Reasonable price's. Quick in and out.

Report a concern   October 22, 2017 — Rated 10 out of 10 by L.H. Grease Monkey
What do you like about our service?

Friendly, knowledgeable crew. Checked numerous items, vacuumed, etc.

Report a concern   October 17, 2017 — Rated 10 out of 10 by L.W. Grease Monkey
What do you like about our service?

Advanced auto could not help me with a bulb,so they sent me to grease monkey. I ask for Adam,who was extremely nice. Was inform of cost,turn me over to Randy,who explain price and what he had to do.He inform me of his courtesy room for customers with drinks.He pulled my car in ,i even went out and watch him. He took time and explain to me what was going on. That's important to me to know,so i understand where my funds are going for. i appreciated Adam for just being and as far as Randy is concern,he is awesome and now they will have me a s a customer from now on . I will be spreading the word on repairing your vehicle where to go to

Report a concern   October 11, 2017 — Rated 10 out of 10 by J.W. Grease Monkey
What do you like about our service?

I really like this location and the service provided. The guys working there are very thorough and polite and I have never been disappointed by the results of their work.

Report a concern   October 9, 2017 — Rated 10 out of 10 by C.H. Grease Monkey
What do you like about our service?

I had recently had the transmission in my vehicle replaced due to it being a lemon. I brought my vehicle in for a standard oil change because I am driving down to Texas. During the service, the technicians noticed that I had a transmission fluid leak. They brought this to my attention, showed me how to check the transmission fluid and also allowed me to document the leak for my lemon law claims. I was very pleased with their service and also with their concern for making sure that I had what I needed in order to proceed further with my legal claims against the dealership that I bought my vehicle from

Report a concern   October 8, 2017 — Rated 10 out of 10 by C.J. Grease Monkey
What do you like about our service?

Service was quick staff was very professional and compassionate about my situation. I even received a 10% discount.

Report a concern   October 3, 2017 — Rated 10 out of 10 by J.C. Grease Monkey
What do you like about our service?

Good Service. Very friendly as well.

Report a concern   October 2, 2017 — Rated 10 out of 10 by C.G. Grease Monkey
What do you like about our service?

All employees are always very helpful and talk you through your options to find the best options and best deals possible. They are very quick and friendly. I have never had a problem and always had a good experience.

Report a concern   September 30, 2017 — Rated 10 out of 10 by P.A. Grease Monkey
What do you like about our service?

When I go there I know that they will treat me right, have been a loyal customer for many years taking all my vehicles there. Adam is great, he always is true and honest and that is an attribute I admire. Keep up the good work

Report a concern   September 26, 2017 — Rated 10 out of 10 by K.D.V. Grease Monkey
What do you like about our service?

Tim took good care of my car. He explained whats going on withmy car such as mileage and checked my filters and showed to me how dirty it was. None of the other shops did that to me so I was grateful that I brought my car to greasemonkey. He cleaned my car and window very well. also, gave me some recommendations how to take care of my car.

Report a concern   September 26, 2017 — Rated 10 out of 10 by N.W. Grease Monkey
What do you like about our service?

The staff was very professional and up front with all the information that I needed to know. They were very timely even for having a couple of cars waiting in front of me. The store was clean and organized.

Report a concern   September 25, 2017 — Rated 10 out of 10 by J.K. Grease Monkey
What do you like about our service?

Everything. The crew is kind, courteous, and very professional.

Report a concern   September 25, 2017 — Rated 10 out of 10 by V.B. Grease Monkey
What do you like about our service?

The guys are always kind, courteous and explain everything they are doing. i TRUST these guys. Always great service. They do a great job.

Report a concern   September 20, 2017 — Rated 10 out of 10 by D.H. Grease Monkey
What do you like about our service?

Associates got me right in. They completed the oil change as instructed, as well as, replaced the cabin filter, air filter and 2-step fuel injector process into the manifold. They also recommended a new fuel filter, but struggled to get the old one off without costing me over $150 more. They sprayed the connections liberally with a lubricant. I will be returning in a few days to have them hopefully remove the old filter and replace it with a new one without having to replace the fittings costing the additional money. What a courteous, professional staff at this location!

Report a concern   September 20, 2017 — Rated 10 out of 10 by K.B. Grease Monkey
What do you like about our service?

The gentleman working in this shop always remember my name when I pull up - likely because I have such an old distinguishable car - but they even remember my dog's name! They don't talk down to me because I'm a woman, which is pretty rare. And they are always very polite and professional, explaining all of the work that they did on the car. I appreciate that they show me what they are doing.

Report a concern   September 6, 2017 — Rated 10 out of 10 by T.W. Grease Monkey
What do you like about our service?

Fast, explain as they work on my car and what they were doing and why.


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