Grease Monkey
778 E. Rollins Rd.
Round Lake Beach
IL 60073
United States

Customer Testimonials

Report a concern   July 23, 2017 — Rated 10 out of 10 by V.C. Grease Monkey
What do you like about our service?

Work was done in the time i was told. Was not pushed on having more work done on my truck

Report a concern   July 20, 2017 — Rated 10 out of 10 by R.M. Grease Monkey
What do you like about our service?

Very friendly staff, clean, timely, and not pushy with add on services.

Report a concern   July 4, 2017 — Rated 10 out of 10 by A.B. Grease Monkey
What do you like about our service?

Customer service is awesome. I never take my car anywhere else. I know here the job will get done right.

Report a concern   June 6, 2017 — Rated 10 out of 10 by K.S. Grease Monkey
What do you like about our service?

I recommend you all to everyone I know because I always feel like the job is done right the first time and I never feel pressured to add services

Report a concern   May 30, 2017 — Rated 10 out of 10 by D.L. Grease Monkey
What do you like about our service?

Fast service. Knowledgeable technicians.

Report a concern   May 21, 2017 — Rated 10 out of 10 by J.H. Grease Monkey
What do you like about our service?

Cory and the entire team were fantastic!! I won't go anywhere else!

Report a concern   April 27, 2017 — Rated 10 out of 10 by J.L. Grease Monkey
What do you like about our service?

Definitely more expensive than I hoped, but made up for it with excellent staff. Two guys were there, Randy, and another guy who's name I didn't catch. Both were very pleasant and personable, especially for a gloomy day. Seemed very knowledgeable, let me know all my options without seeming like a pushy sales tactic. Checked in with me about half way through, and finished the whole change before I could finish my free cup of coffee. Randy made sure to sign me up for the email coupons and explain the free top off service. I saw someone walk up to bring Randy food for lunch while he was in the middle of my change, and a normal dude would have stopped working and just let the other guy take over while he ate his food. Instead, he let his food get cold while he finished up the change and then still took his time and cashed me out and explained everything. I finally told him to kick me out and go eat his food!

Give these guys a raise and have them train your new hires. Honestly, the place isn't special, small waiting room was completely typical, with some stupid talk show on and magazines scattered (the kuerig coffee is nice though) and the price definitely didn't excite me, the only reason I'm giving this a ten is because of the staff.

Report a concern   April 20, 2017 — Rated 10 out of 10 by D.G. Grease Monkey
What do you like about our service?

You have 2 very nice guys at this location. Cory is a great people person and very knowledgeable . the other guy seemed very good too. I didn't get his name.

From one business owner to another... You are covered at this location with these guys.

Report a concern   May 7, 2016 — Rated 10 out of 10 by J.S. Grease Monkey
What do you like about our service?

Everyone is professional and friendly. I always get prompt service!

Report a concern   March 22, 2016 — Rated 9 out of 10 by Nancy Potts Grease Monkey
What do you like about our service?

They are very Friendly and fast.

Report a concern   March 6, 2016 — Rated 10 out of 10 by M.H. Grease Monkey
What do you like about our service?

They are always polite and explain what I need. They care about my time. I am a repeat customer and will continue to get my car serviced there.

Report a concern   January 16, 2016 — Rated 10 out of 10 by M.J. Grease Monkey
What do you like about our service?

It was quick and easy, great customer service!

Response from Grease Monkey:

Thanks for being our customer! We appreciate the effort you take to be loyal.
Thanks!
Wil Esh
President, Retail Operations
303-886-5887

Report a concern   January 7, 2016 — Rated 10 out of 10 by B.Z. Grease Monkey
What do you like about our service?

Very quick and clean

Report a concern   September 23, 2015 — Rated 10 out of 10 by A.S. Grease Monkey
What do you like about our service?

EVERYTHING!!!!
Very courteous, quick and thorough!!!!!
The staff was very friendly and I appreciate that very much.
I have never been so impressed with the way an oil change shop does business, A++
Nice clean waiting room with complimentary water bottles, coffee, and snacks!
I will DEFINITELY recommend this shop to all my family and friends!


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