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406 ratings.based on
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for your feedback. We pride ourselves in our customer service and take this feedback very seriously. We checked and saw that our newest employee checked you in. It was her first day out of training. She likely was just beginning to get comfortable meeting all of the clients and getting into a groove and will definitely receive this note. We are generally complimented for our welcoming and thorough explanation of the Studio process and class descriptions and pairings.
Thank you for loving our instructors here. We would like to reiterate that we give every opportunity to never pay the drop in rate that is very competitive to the neighborhood. On the upper east side, boutique yoga studios all charge the same rate per drop in. However, we do include mat and a towel where others charge for a mat and towel rental. Our current class pack rates drop classes down closer to $20 per class and packages can always be reactivated after expiration.
Thank you so much for your feedback. We are shocked, as this particular teacher is a crowd favorite. Though she is one of the most sought after teachers, we understand energetically that not every student will vibe with every instructor's technique. Luckily, no two instructors at House of Jai are alike! You can stop by the front desk to get a consultation as to what teachers and types of classes best fit your needs.
The pillars are most desirable to students seeking additional balance stability as well as those working on inversions during the flow. We suggest, perhaps, choosing a different part of the room next time. Even in a busy class, we have a community of students who are always welcoming to make space for you wherever you might prefer to practice in the room.
Thank you so much for your feedback. We pride ourselves on the personal attention teachers give students during group classes. However, if you would like more personalized attention, we do offer private sessions.