Floor Coverings International NW Dallas
1411 Lemay Drive, Suite 408
Carrollton
TX 75007
United States

Customer Testimonials

Report a concern   July 17, 2017 — Rated 10 out of 10 by C.B. Floor Coverings International NW Dallas
What do you like about our products and services?

The service and installation were professional.

Report a concern   July 5, 2017 — Rated 10 out of 10 by K.C. Floor Coverings International NW Dallas
What do you like about our products and services?

The in - home sample availability was great as we were trying to match exciting floor covering. Everything in the process was clear and all was done as promised. Yens came by in the morning to make sure all started fine and followed up at the end of the day to check to see if we happy with the work, which we were. We have a beautiful floor done professionally and for a reasonable price!

Report a concern   June 2, 2017 — Rated 10 out of 10 by M.B. Floor Coverings International NW Dallas
What do you like about our products and services?

Superior service and craftsmanship; that is what I received from Floor Coverings. Tearing up work was initiated with an extreme taping of plastic everywhere to ensure no dust into cabinets, stairwells, closets, and furniture. This showed true respect and care for the homeowner. The tile was then laid from the foyer through to the kitchen in a logical pattern and uniform consistency. Baseboard removal and resetting was done carefully and caulked beautifully. Then the wood floors were sanded with no damage to the retained baseboards. The stain and glaze work was evenly placed and expertly applied. There was minimal cleanup work left for the homeowner. The owner of the company, Jens was always available, very responsive, and satisfied all requests and covered all incidental additional work not anticipated. It was a pleasure working with the office coordinator as well. The company’s crew were completely trust worthy and a pleasure to meet. In the end it is all about the quality of the work, and I am completely thrilled by the professional results. It looks beautiful.

Report a concern   May 23, 2017 — Rated 10 out of 10 by A.F. Floor Coverings International NW Dallas
What do you like about our products and services?

Excellent quality. Skilled workers. Very professional from start to finish.

Report a concern   May 9, 2017 — Rated 10 out of 10 by Jeanne Sims Floor Coverings International NW Dallas
What do you like about our products and services?

Jens was great. Excellent follow up and communication. Excellent work performed and very respectful installers plus Jens came on site to ensure we were happy and satisfied. Cannot go with out mentioning Mary the frontline lady. She was terrific and provided stellar support and customer service

Report a concern   April 21, 2017 — Rated 10 out of 10 by R.C. Floor Coverings International NW Dallas
What do you like about our products and services?

I got exactly what i wanted the color hopefully the length of warranty will be it sales people very nice installers are great.

Report a concern   April 20, 2017 — Rated 10 out of 10 by Kim Mc Afee Floor Coverings International NW Dallas
What do you like about our products and services?

Great service and quality from beginning to end. They showed up on schedule to quote the job, started when they said and finished when they said. Painstaking attention to detail resulted in a job everyone was excited about. Would absolutely work with them again!

Report a concern   February 11, 2017 — Rated 10 out of 10 by D.B. Floor Coverings International NW Dallas
What do you like about our products and services?

Good Communications. Reasonably priced. Quality Services.

Report a concern   December 9, 2016 — Rated 10 out of 10 by Bob & Tina Catterton Floor Coverings International NW Dallas
What do you like about our products and services?

Jens over saw every aspect of the work being done by his crew. If we had a question, he answered it quickly. Everything he said they would do, they did. The floorings that he used look great. The laminate looks and feels like wood. The carpet looks and feels like more expensive carpet. The ceramic tile in the bathrooms is awesome. All the flooring colors work very well together. We would call Jens in a minute for any other work needed. We talked to three other companies before we decided on this one. Jens was the first one that we felt was the most honest and helpful.

The customer service that Mary gives is awesome. She is there to answer any questions and help with anything that is needed. Mary was more than helpful with all the details involved.

Bob & Tina Catterton
Botin Services Company

Report a concern   November 21, 2016 — Rated 10 out of 10 by Marcia Gardner Floor Coverings International NW Dallas
What do you like about our products and services?

Fast installation. Like the quality of the carpet.

Report a concern   November 6, 2016 — Rated 10 out of 10 by M.S. Floor Coverings International NW Dallas
What do you like about our products and services?

great customer service. glad that the owner actually comes out to ensure job is done correctly.

Report a concern   September 16, 2016 — Rated 10 out of 10 by J.C. Floor Coverings International NW Dallas
What do you like about our products and services?

Follow up and professional manner.

Report a concern   September 8, 2016 — Rated 10 out of 10 by R.D. Floor Coverings International NW Dallas
What do you like about our products and services?

Very professional and Jens did a fabulous job.

Report a concern   August 22, 2016 — Rated 10 out of 10 by Lara Collazo Floor Coverings International NW Dallas
What do you like about our products and services?

the Jens came to my home and I was able to see the flooring in my home to make the best decision for what we needed. The install too longer than expected but that was ok. In the end the floors all look amazing.

Report a concern   June 20, 2016 — Rated 10 out of 10 by Dottie Shepherd Floor Coverings International NW Dallas
What do you like about our products and services?

The repairman were right on time.. Did an excellent job !!

Report a concern   December 20, 2015 — Rated 10 out of 10 by C.C. Floor Coverings International NW Dallas
What do you like about our products and services?

Quality, time duration, cost, seller's support and warantee

Report a concern   November 2, 2015 — Rated 10 out of 10 by Kenneth Demster Floor Coverings International NW Dallas
What do you like about our products and services?

You did great, on time, at good price,and got done in one day, greatly reducing chaos and clutter in the house. Job looks great. We are extremely pleased!

Report a concern   October 6, 2015 — Rated 10 out of 10 by Judith Johnson Floor Coverings International NW Dallas
What do you like about our products and services?

Efficiency, effectiveness

Report a concern   September 21, 2015 — Rated 10 out of 10 by R.Z. Floor Coverings International NW Dallas
What do you like about our products and services?

Value for prices

Report a concern   September 7, 2015 — Rated 10 out of 10 by J.E. Floor Coverings International NW Dallas
What do you like about our products and services?

You were very responsivre in coming back and fixing a final issue with the installation. The work is perfect now and the workmanship by your team is 1st class. thank you


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