Colton RV

Customer Testimonials

Report a concern   September 29, 2021 — Rated 9 out of 10 by Robert Sedor Colton RV of North Tonawanda
What do you like about our products and services?

Chuck was good to work with and very responsive.

Report a concern   September 27, 2021 — Rated 10 out of 10 by Jennifer Eunice Fountain Colton RV of North Tonawanda
What do you like about our products and services?

Our salesman Scott was fantastic. He went above and beyond to make sure we were happy. The walkthrough and the gentleman that did it were great and very informative. There was a cometic issue and they fixed it right away, and made sure we left happy. We are very grateful for all involved.

Report a concern   September 24, 2021 — Rated 10 out of 10 by Raymond J Miller Colton RV of North Tonawanda
What do you like about our products and services?

Yes we do

Report a concern   September 24, 2021 — Rated 10 out of 10 by David a Raylinsky Sr Colton RV of Orchard Park
What do you like about our products and services?

Dan and John were extremely professional and very knowledgable when we made the deal on the 2021, 40 IH Phaeton. ( Our 2nd time/deal with Dan, first was on a 2019 37PA Tiffin at a rally in Essex Junction Vermont, great guy! ).

Jeff handled the paperwork smooth and without any bumps.

We cannot say enough about the service Jim , Jeremy and Lawrence provided to us. We come to know those guys as friends, and not as a Coltun employee's. Extremely knowledgable about the entire coach and all it's facets .

The detail crew was like watching a well rehearsed mission. It was fascinating to see them all working in unison to make that coach sparkle and shine.

We highly recommend Coltun RV and the Tiffin Brand to everyone we meet, 3rd Tiffin Coach since 2017. We now own a 2021 40 IH Phaeton bought at Hershey Show.

Regards,

Kim and Dave Raylinsky
Cambridge, New York

Report a concern   September 23, 2021 — Rated 10 out of 10 by L.L.C. Colton RV of North Tonawanda
What do you like about our products and services?

the parts dept people bend over backwards to help you out.

Report a concern   September 23, 2021 — Rated 10 out of 10 by E.J.C. Colton RV of North Tonawanda
What do you like about our products and services?

Good service on rv

Report a concern   September 18, 2021 — Rated 10 out of 10 by C.F.S. Colton RV of Orchard Park
What do you like about our products and services?

Very friendly and helpful staff

Report a concern   September 14, 2021 — Rated 10 out of 10 by Christopher Alan Vilagy Colton RV of North Tonawanda
What do you like about our products and services?

The professionalism that Scott displayed during my purchase was nothing short of amazing, every detail was covered. The service department was prompt in informing me of an issue, and resolved that issue immediately. Kevin in finance was very clear in his explanations of what I was signing and was very easy to work with. The staff at Colton RV North Tonawanda made me feel like family and that is a great start to our camping adventures. Thanks, Chris Vilagy

Report a concern   September 13, 2021 — Rated 10 out of 10 by P.F. Colton RV of North Tonawanda
What do you like about our products and services?

You worked with me to replace a motorhome that was destroyed by fire.

Report a concern   September 12, 2021 — Rated 10 out of 10 by Darrell Findlay Colton RV of Orchard Park
What do you like about our products and services?

After many years of searching for the right Class A for us we finally drove to Colton RV from Rochester NY, where we found the perfect coach that fit all our needs and budget. The entire staff was awesome! Our sales associate Dan McSkill was extremely knowledgeable and patient, he understood we are new to RVing and explained all the pros and cons as well as giving us tips on the search process whether we were looking at Coltons or other places. Once we saw the coach of our dreams, Dan spent many hours showing us all the amenities and even teaching me how to operate this particular model. The RV we selected was used so once the purchase was made we had the opportunity and privilege to work with the excellent service staff at the Orchard Park location. Joe Ruff spent numerous hours going thru every aspect of the coach, showing us how to use and care for the numerous components. Although the coach was used the entire staff was great at fixing any and all issues we identified. Bill Heller stayed in constant contact with us, giving updates on the resolution process and ensuring we were completely satisfied with the remedies. We were truly amazed that one of the services that they offered and highly recommended was to come and spend a few nights in their mini camping area. This allowed us to really go thru and learn all the systems and to discover any issues we were not happy with, which they gladly fixed or resolved to our complete satisfaction. The Lead Mechanic Todd Knight is really great to work with, no matter how busy he was he was glad to answer our questions or walk out to our coach to look at or explain something. The entire staff at Colton RV is outstanding, they are extremely kind, knowledgeable, eager to help and have a very strong customer focus which continues even after the sale. They have a family business style and you truly become part of the family the moment you walk in the doors. We highly recommend Colton RV to everyone no matter what class or style of RV you are looking for.

Thank you helping making a dream come true,
Mary & Darrell Findlay

Report a concern   September 9, 2021 — Rated 10 out of 10 by Wayne Leblanc Colton RV of Orchard Park
What do you like about our products and services?

Friendly willing to help you Service was good and timely done.

Report a concern   September 7, 2021 — Rated 10 out of 10 by Kevin Paul Halladay Colton RV of North Tonawanda
What do you like about our products and services?

When we bought our used 2018 Thor G36 Venetian we were concerned about the ratings for Colton's Service Department. We then spoke to John Moss the Service Manage who gave us his word that any and all problems would be taken care of. To date we have had minor problems that were taken care of efficiently, in a timely manner with a very courteous staff. We have also had routine maintenance performed at a reasonable cost with the same results. We would recommend this dealership.

Report a concern   September 7, 2021 — Rated 9 out of 10 by Robert Kroon Colton RV of North Tonawanda
What do you like about our products and services?

Good service and everyone was friendly and helpful. Bought basically online so Matt the salesman was responsive and answered my questions. Kevin in finance did a great job putting everything together. Chad showed me how the unit worked and was very helpful in the store. My only complaint was that the unit could have been cleaner. Footprints on floor and dirt which you don't want in a new RV...

Overall a great experience

Report a concern   September 6, 2021 — Rated 9 out of 10 by M.C.W. Colton RV of North Tonawanda
What do you like about our products and services?

The people are happy to help

Report a concern   September 4, 2021 — Rated 10 out of 10 by Catherine Rich Colton RV of Orchard Park
What do you like about our products and services?

I really appreciated the time taken to get us into the right trailer. Not the typical sales technique, it felt personalized. Happy with our new trailer and looking forward to many future adventures with it.

Report a concern   August 31, 2021 — Rated 10 out of 10 by G.W. Colton RV of Orchard Park
What do you like about our products and services?

Everyone was very nice to us. Thank You

Report a concern   August 24, 2021 — Rated 10 out of 10 by D.B. Colton RV of North Tonawanda
What do you like about our products and services?

Easy to deal with

Report a concern   August 23, 2021 — Rated 10 out of 10 by Gary Johnson Colton RV of North Tonawanda
What do you like about our products and services?

The people at Colton RV are the best! They are friendly, helpful and knowledgable. In spite of how busy their service department is, they work hard to get the job done and they do things right. I have full confidence in their capabilities and in the quality of their work.

Report a concern   August 23, 2021 — Rated 10 out of 10 by Lisa L Eckis Colton RV of Orchard Park
What do you like about our products and services?

Everyone was pleasant and very helpful.

Report a concern   August 22, 2021 — Rated 10 out of 10 by L.E.S. Colton RV of Orchard Park
What do you like about our products and services?

The workers were very good at explaining all the items that I needed help with. They listened to the problems I had and showed me what to do. Very friendly.

Report a concern   August 20, 2021 — Rated 10 out of 10 by Gerald Lamb Colton RV of North Tonawanda
What do you like about our products and services?

All we met were very courteous, friendly and knew their product. WE are pleased with our purchase and will share this information to all. Thanks again for everything.

Report a concern   August 20, 2021 — Rated 10 out of 10 by Arthur Mcarthur Colton RV of Orchard Park
What do you like about our products and services?

The people are very nice to us all the time.

Report a concern   August 18, 2021 — Rated 10 out of 10 by Robert Richard Eberle Colton RV of North Tonawanda
What do you like about our products and services?

I like their energy and friendliness. It does not matter how many questions you ask they are patient. This is our 4th camper we have got from them and will continue to return

Report a concern   August 16, 2021 — Rated 10 out of 10 by T.R.B. Colton RV of North Tonawanda
What do you like about our products and services?

Reliable, Dependable
Full service

Report a concern   August 12, 2021 — Rated 10 out of 10 by Carl Lewandowski Colton RV of North Tonawanda
What do you like about our products and services?

The service was top notch. Alex went out of his way to help and answer all my questions

Report a concern   August 12, 2021 — Rated 10 out of 10 by Lisa Blas Colton RV of North Tonawanda
What do you like about our products and services?

Everyone at Colton is great! Chuck in sales, Shawn and John in service, Kevin in finance and Eileen and Jim in administration have all been fantastic. They say buying a vehicle is painful, not when dealing with the folks at Colton. They made the whole process seamless!

Report a concern   August 11, 2021 — Rated 10 out of 10 by David Costantino Colton RV of North Tonawanda
What do you like about our products and services?

Friendly Salesman who don’t pressure you and great customer service.

Report a concern   August 10, 2021 — Rated 10 out of 10 by N.J.P.V. Colton RV of North Tonawanda
What do you like about our products and services?

Great friendly customer service. Very helpful.

Report a concern   August 9, 2021 — Rated 10 out of 10 by Tyler Scott Colton RV of Orchard Park
What do you like about our products and services?

The entire Colton RV family is so helpful and friendly. Right from the moment you walk in with no knowledge of RVs to when you’re driving off the lot full of knowledge about your new RV!!! Wes was great at selecting the models with the amenities we wanted and had an answer for all of our questions. We learned so much from him in just the first day. On the day of pickup, it just so happened to be my birthday and when we entered the RV, there were balloons and gifts on the table. I may have had a tear in my eye. Why? Because you just don’t get service like that anymore. People don’t think of the little things and it made my day! It was so thoughtful! Thank you Colton! So glad we built a relationship and rapport with them!

Report a concern   August 9, 2021 — Rated 10 out of 10 by Lecia Schuster Colton RV of North Tonawanda
What do you like about our products and services?

Everyone was very friendly and more than accommodating. Great people to work with. I left feeling I got a great deal and that means a lot to us.


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