Customer Testimonials
Above and beyond accommodating
Lucas Guzman is the BOMB!!!!
we shopped around a few other dealerships before finally going with Colton RV. in the end they worked to get up the unit we wanted and the features we required. the wait for our new build was long (5 months) but it was worth it in the end to see the excited faces on our daughters when the got to see it.
The parts/accessories credit
I was very happy from meeting my salesman at the RV show to the purchase and taking my new travel trailer home. I felt better with this experience of buying than my first experience. I had lost all faith in purchasing another trailer till I was greeted with the knowledge of everyone I met at the show. From helping me out to get the lowest rate possible which I was completely satisfied.
Great place to find everything you need for your RV. People are very friendly and you can tell they care about your experience at their dealership. I would recommend them to everyone!
The Motorhome was in excellent condition when I went to pick it up. Craig and Kevin went above and beyond to accommodate me in every way.
Electronic paperwork
I will say that I was extremely happy with the sales service and parts also the front staff were also great. Even though we had some issues on our pick up everything got resolved in a timely manner. The staff overall worked extremely hard on making our experience add Colton RV an excellent one. I want to think personally Justin our sales person for going well beyond his job as well as the service department including Lawrence and Jim who spent many hours making us happy. Also fill in paint and body did a awesome job making our unit look beyond our expectations
I wanted to personally say thank you to everyone at Colton RV and would highly recommend them to anyone who was in search of a used or new RV
The staff at Colton Rv, Tonawanda, NY dealership was amazing to work with. We searched nationwide dealerships and at first, we were not going to buy from them. We felt we had a better deal elsewhere. Then, the sales manager, Zack called us to see what they could have done differently. We stated it was not the dealership. We went on to explain, we were offered a better price somewhere else. The sales manager then proceeded to work with us to get the price where it needed to be. After a few phone calls and emails, we worked out an amazing deal. Tony, my salesman and Kevin Link, F&I department, helped to streamline the buying process. We have not received our camper, but we wanted to make sure others knew, if you want a good deal and even better customer service Colton RV, NY will make your dearms come true!
Everyone was knowledgeable and friendly. Awesome coffee maker!
This is our second Montana from this dealership, the first with Pocono RV & our new one with Colton RV. Both experiences were a pleasure & so glad we could deal with Jim, our salesperson. We will highly recommend Colton RV to anyone interested in buying any type of RV. Bill & Joy Mulligan
Very informative and polite and deliver great service diligently.
Prompt and friendly service.
Customer service was great!
Colton RV is FABULOUS! We had an excellent experience from all aspects: sales, finance, customer service, products, the service department, and absolutely EVERYONE provides extraordinary assistance. We stayed overnight for two evenings on the Colton RV full hook up lot, in 8 degree weather, and we were warm in our brand new RV! Plus we visited Niagara Falls which was grand. The restaurants recommended by Colton RV were excellent. I highly recommend Colton RV. We are thrilled with our experience at the N. Tonawanda Colton RV site. YAY for Colton RV!
Becky Austill-Clausen and Jeff Clausen
Excellent communication throughout buying process
Tiffin motorhomes and great sales personnel
the entire team is awesome in NT!
Very accommodating staff
Prompt professional service
Jimmy was k0my service advisor and he did an excellent j0b. He assured us that our requests would be taken care of and they were. Somehow the wrong color of a door makes it necessary to come back for another appointment, but we were overall pleased with the service and courtesy extended as we waited for the work to be done.
Service was great. Willing to keep their customers happy!
Very helpful
Great product. Great sales department.
Justin did a great job helping me find exactly what I was looking for.
These guys are incredible, they deserve some sort of blue ribbon or something for being a top dealership in the country!
EXCELLENT service from James Waddington, David Raff and all of the service people at Colton
Friendly courteous service
I liked Joey the sales person & the manager, really all the other staff! They didn’t seem high pressure like most showrooms. Willing to do what they could to make things right! Thanks